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  5. Reviews of Hotel 19, Penang

Reviews of Hotel 19, Penang 2 stars

No. 19, Pengkalan Weld ( Weld Quay ), 10300 George Town, Malaysia

#87 of 185 hotels in George Town

Guests' Choice

Review score

Based on 231 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.0

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 20 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Slow wifi

    Excellent value for money close to Ferry terminal.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Room wss clean and good facilities for a solo traveller / business trip

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Grand Hollywood King Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi was very slow, so I had to hot spot when having online call. The staff told that only I can do is complain to him.

    Good location near jetty

    Stayed in May 2024

  • Reviewed: 4 April 2024

    8.0
    nice work trip stay but ruined by unfriendly staff
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    tv channel - only have 6 available channels but only 1 was working. the others were error receptionist/ staff - stayed for 2 nights & encounter 3 staffs. but 1 of them was unfriendly. not mentioning here but the management should ensure front desk staff is pleasing for the guest.

    Room size - just nice for the guest to stay, not too small. facilities - all well maintained with lift location - strategically spot on & nearby ferry/cruise harbour parking - more than 20 parking space toilet & shower - water pressure is excellent

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Above expectation and value for money.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Towards evening the Security Guard takes over the Front Desk duty and communication is not easy due to language barrier for the Security Guard.

    Clean and well maintained. Location is also convenient.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    120dB after midnight . Single glas windows And speed races on street, up to 5 am

    View

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    good but could be better
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the room aircond was badly positioned. the cold air didn't reach the bed at all. the wifi also was very bad. i got 3 different passwords for 3 different nights of stay. but all of the time it was always slower than a dead snail. the hotel is located next to a busy main road. can hear car/motor noises all the time.

    the room was spacious, nice & clean, with an iron/ironing board, kettle / coffee & minibar available. a free open air car park next to the hotel for all guests. the location is nearby all good foods & tourist spots.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    will recommend to other friends to stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hair dryer not good in service

    Nice and got car park space

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Great Georgetown Gateway
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Only missing a fridge otherwise great.

    Easily accessed from the ferry from Penang Sentral station. Very close to oldtown Georgetown & all the restaurants nearby. Clean property that is well maintained.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    8.0
    Great spot to settle in
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location to the ferry was spot on. Short walk to activities, food and more.

    Stayed in February 2024

  • Reviewed: 28 January 2024

    7.0
    Recommendable
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The wifi is very slow and the lights in bathroom and outside the bathroom very dim. Hope the management will look into it. Other than that everything is perfect and worth the money

    I like about the spacious carpark

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Good Hotel
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No for me

    Near with ferry station, easy to access public transport, affordable price, nice room nice view. Everything okay for me. Have a car pack,nice receptionist

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far to fine food stalls

    Nice n clean hotel...the design inside the room looks very nice... full with nostalgia picture...love it...will repeat stay here again if I comeback visit Penang 🥰

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Easy access
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is so strategic...nearby padang kota n easy access

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Good.
    • Leisure trip
    • Solo traveller
    • Hollywood Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Most of this hotel is good, only hot water was not enough hot. Overall I like here.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Grand Hollywood King Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner was not cool enough

    The location was great with sea view in my room

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and comfortable

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    only hair dryer is not working well

    the room is clean and comfortable. the toilet is clean. the basic facilities such as iron, iron board and kettle is available. the location is good, nearby tourist place

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It is an older building , can't expect too high.

    Great location, easy to get anywhere.

    Stayed in November 2023

  • Reviewed: 17 August 2023

    7.0
    Cheap Budget Hotel on noisy road (Ok at night though)
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 4 nights

    Noisy front road, view at the back is a new multi story carpark (not on a google map yet) , they say a price for breakfast but there isn't a restaurant at present. Place to eat close by. Photos attached are the room and the view.

    The hotel is close to the piers and main restaurant shopping areas, little India, Fort etc. It was very cheap, clean, had fridge, T/C making and nice ensuite but no restaurant. The road it is on is very busy as it is the main road around Georgetown and has rumble strips which are very noisy. We were meant to get a view room and were at the back and looks into a multi level carpark. So there are no views from the back, maybe the front across the water but then it is noisy. They give you WIFI code for 24hrs, then need to get a new one. Guess it is safer than some hotels. We had breakfast at JOJA Bagels in Bishop St, excellent and cheap.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    7.0
    Great location and well kept rooms
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The toilet bowl behind was leaking and has a pool of water. I could hear clearly all the sound from the corridor.

    The location has easy access to food, either by walking or by Grab. It provide ample of parking and it is well lit and safe at night. It is simple but everything you need, from iron, iron board, hair dryer, towel, toiletries, water, water boiler, TV and fridge. It is definitely clean.

    Stayed in June 2023

  • Reviewed: 22 February 2023

    7.0
    If the staff will be trained well this could be a nice place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The staff wasn't helpful at all. I've arrived at 8pm with 2 big luggages and little baby. Nobody helped me with the luggage instead of this they immediately asked to pay for the room first not even giving time to rest after the road. Very poor english speakers unusual for Georgetown. When I've asked for a place to have a dinner they've mumbled something unrecognisable but the next day it turned out that the restaurants were just steps from the hotel and still open. The bathroom is so dark it is hard to see yourself in a mirror.

    The location is nice - just steps from the historical center and all the attractions whilst on the quiet street. However the road is still a bit noisy in the night. The room is spacious, the harbour view is nice.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    7.0
    Stay in centre of town
    • Leisure trip
    • Couple
    • Hollywood Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Sadly, the ferry terminal opposite has closed and many small eateries too. So this is no longer in a great location. Major renovations done throughout (eg floors)....but work not completed. Windows need replacing and all walls need painting Wifi boosters needed for higher floors

    Nice rooms.

    Stayed in February 2023

  • Reviewed: 22 January 2023

    8.0
    I would return but hope they change the mattress & put more pillow
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    1. Bed mattress was hard 2. Only 1 pillow for each guest 3. Supposed to get a sea view but i was placed at level 1 barely seeing anything

    1. Toilet was super clean 2. Ample parking 3. Nice deco 4. Allows a slight late check out before 1pm 5. Location

    Stayed in January 2023

Showing 1 – 25

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