Calle Tercera, Centro, 22000 Tijuana, Mexico
#32 of 66 hotels in Tijuana
Guests' ChoiceBased on 70 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
8.7
Facilities
7.9
Staff
8.7
Value for money
8.6
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 18 June 2024
Richard
United StatesWalking up stairs
It’s convenient and inexpensive
Stayed in June 2024
Reviewed: 9 June 2024
Bera
CanadaAt first, from outside, it's a scary looking place. The room I was in did not have locks on the windows and was facing an internally accessible courtyard. Also ran out of cold water last day. Had to leave toilet unflushed.
Good clean room. Excellent reception.
Stayed in June 2024
Reviewed: 8 June 2024
Guido
United StatesNo parking
Clean, comfortable, and central
Stayed in April 2024
Reviewed: 7 June 2024
Adrian
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 April 2024
Adrian
United StatesNo USB outlets, no reading lights, prison mesh over the windows, antiquated shower/shower head.
I liked the location for nightlife, food, distance from border, etc. Price was the most affordable, exterior is down right ghetto but the room was clean and modern enough, zero "roomates"(bugs). Wifi was very acceptable, mattress was modern 10", shower was hot enough. Tv is 50" but not cable but rather over the air digital. I'm fine with that. I got COZI TV after I finagled the antenna placement. It's really a "motel" but priced accordingly. Daniel the night guy is very helpful and speaks great english.
Stayed in March 2024
Reviewed: 1 February 2024
Adrian
LithuaniaNearby the center, cleanliness, kind staff, room space, all that we needed.
Stayed in December 2023
Reviewed: 28 January 2024
Kenneth
United StatesThe location was OK
Stayed in January 2024
Reviewed: 14 January 2024
Steve
United StatesBit frip, could use a bit of heat
Nice location, close to everything including the local transportation
Stayed in January 2024
Reviewed: 7 January 2024
Bobby
United StatesThe overnight gentleman was extremely helpful. He assisted me with my luggage three flights of stairs without my initiation. He is always very cordial, attentive without the pettiness. It's his genuine disposition apparently because I've stayed at Villagran more than a handful of times and he is always of the same nature.
Stayed in October 2023
Reviewed: 5 January 2024
Ann
United Statesmy room was cold at night (early December) and I didn't have an extra blanket in the room
walkable to the sights of centro Tijuana. the combi from the border passes in front. I arrived early in the morning and the staff held my bag while I was out sightseeing.
Stayed in December 2023
Reviewed: 26 October 2023
Bobby
United StatesThe loud remodeling construction started at like 9 in the morning and the fact that my reservations were booked for and charged for a double room but I was given a single and the front desk said that a double room simply means two people but the booking specified 2 people in a double room.....that was my only grievance.
Nice front desk personnel accommodating enough to allow me a substantially early check in.New high quality televisions with functioning HDMI ports and working ceiling fans, new paint in the rooms as well as bathroom area. No black mold like I saw in the Suiza Hotel room and bathroom. The Internet was fairly strong for work. Housekeeping was very attentive and considerate.
Stayed in October 2023
Reviewed: 7 September 2023
Jeff
United StatesFour flights of stairs, no English speaking T.V., and no a/c.
No elevator and no air conditioning. Booking.com's map location is wrong. It is 1/2 east of Revolution. If you have the windows open you will hear some traffic or music at nigh on Revolution. If you close the windows, you won't hear it. The T.V. only receives Mexican channels, but does have an accessible HDMI port so you can use your Firestick or stream from a computer. The internet speed was good.
Stayed in September 2023
Reviewed: 23 May 2024
Brisia
United StatesNo parking .
Stayed in May 2024
Reviewed: 22 May 2024
Thomas
United StatesStaff were very friendly, central location, bed comfortable, not fancy, but well maintained and very clean.
Stayed in May 2024
Reviewed: 15 April 2024
Kai
United StatesBest hotel in Tijuana. It's cheap, but super clean and organized, does not feel low end. And it's in the center!!! A nice people work there
Stayed in April 2024
Reviewed: 18 March 2024
Jessica
United StatesEveryone is was respectful and helpful.
Stayed in February 2024
Reviewed: 14 March 2024
Howie
United StatesStraightforward, clean, and simple. Plus, it is near Centro, so it can't get any better than that.
Stayed in March 2024
Reviewed: 13 March 2024
Jermz
MexicoGreat location
Stayed in March 2024
Reviewed: 27 February 2024
Hudson
RussiaNice, friendly and very helpful staff.
Stayed in February 2024
Reviewed: 12 February 2024
Victor
United StatesBeware!!! There was full blown constuction inside the hotel. Impossible to relax at all. The water was BROWN coming out of the pipes. There was a bad smell, like feet, in the room. The rooms have no windows open to the fresh air. It was open to an inside courtyard that was full of construction noise.
Beware!!!!! I did not like anything. I got ripped off by the hotel owner for over $300. The review section is full of fake one line reviews!
Stayed in February 2024
Reviewed: 11 February 2024
Michael
United Statesno heat
Stayed in February 2024
Reviewed: 8 February 2024
Robert
CanadaThe staff
Stayed in February 2024
Reviewed: 4 February 2024
Jennifer
United StatesThe remote control kept shutting off.
It was just what I needed. The manager really helped me out when I lost my phone. So sweet! Wi-if was good, too.
Stayed in February 2024
Reviewed: 22 January 2024
Socorro
United StatesNo closet. Blanket was barely thicker than the sheet. The sound of running water coming from the bathroom... and not in a good way, like a river or a waterfall. Very thin walls. TV does not work. Signal just doesn't come through so I had to go out to watch the game. Good place if you're alone and only staying the night.
It was very clean, and great location. Not too far from Revolución but not too close either. Lots of hot water.
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content