Periferico Sur San Juan, 55800 San Juan Teotihuacán, Mexico
#22 of 23 hotels in San Juan Teotihuacán
Guests' ChoiceBased on 36 hotel reviews
7.5Cleanliness
8.1
Comfort
8.0
Location
9.0
Facilities
7.6
Staff
8.2
Value for money
7.6
Free Wifi
4.4
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 20, 2024
C
United States of AmericaThe restaurant prices were high for the quality of the food.
The facility has a lot of space to relax.
Stayed in May 2024
Reviewed: May 12, 2024
Kathyrodgers
AustraliaPrice of food and drinks
Quiet small hotel with average rooms that were clean and comfortable enough for a night.
Stayed in May 2024
Reviewed: January 11, 2024
Ana
AustraliaNothing really
It was a lovely clean room right next to the pyramids
Stayed in January 2024
Reviewed: December 24, 2023
Andrew
United States of AmericaThe wi-fi does not work in the rooms because of the thick walls. It only works in the common areas.
Very easy check in and clean rooms.
Stayed in December 2023
Reviewed: December 23, 2023
Hendrik
GermanyIt was sometimes a problem, that only a few people working there spoke English.
Everything was fine.
Stayed in November 2023
Reviewed: August 11, 2023
Martha
United States of AmericaThe room was decent but smelled slightly moldy. The food can be improved.
The location is excellent and it was very clean
Stayed in August 2023
Reviewed: July 25, 2023
Rebecca
United States of AmericaRoads were rough getting their. Bathroom was tiny and smelly. Spotty wifi. My reservation was prepaid, but the property didn’t even have any indication that I had made a reservation, let alone that it was prepaid.
Close to Teotihuacan.
Stayed in July 2023
Reviewed: July 20, 2023
Adriana
United States of AmericaFood
Location
Stayed in July 2023
Reviewed: March 25, 2023
Stephanie
SwitzerlandThe room was very cold and also quite small for 3 people; the water tap dripped annoyingly; the swimming pool was absolutely freezing
The location was perfect; the restaurant was very good; the pool area and garden is lovely and relaxing
Stayed in March 2023
Reviewed: August 18, 2021
Kathy
MexicoA bit dated. The rooms were a little small.
The location and service was excellent.
Stayed in August 2021
Reviewed: July 22, 2021
Kathleen
United States of American/a
The location was perfect for visiting the ruins/pyramids. We walked there from the hotel. The value was great and the room, staff and restaurant were very nice for the price.
Stayed in July 2021
Reviewed: July 15, 2021
Mariana
MexicoThe prices at the restaurant are so expensive and the food doesn't look like nice at all. The bedrooms next to walls are not good for me.
The pool, the location.
Stayed in July 2021
Reviewed: May 28, 2024
Elizabeth
MexicoPutting wifi boosters in the rooms would be helpful. WiFi was good out in the common area, but slow in the room.
The location and grounds are countryside and open. It was very quiet at night. Best of all was the very helpful and friendly staff. The pool was wonderful to have during a heat wave! The food was good and reasonably priced.
Stayed in May 2024
Reviewed: May 22, 2024
Philip
United KingdomVery noisy building works next to the pool and outdoor seating area. Works continued form 6 pm to after 8pm. Lots of metal cutting with angle grinder, welding. We asked three times to stop the noise but no response. We could not sit outside to eat or drink or use the pool. No advance notice given, no apologies, no offer of any form of recompense. We had to contact the hotel two or three times to get anything like a written response. When the written response came it was lukewarm
Location perfect for visiting the archaeological zone of Teotihuacan. Great swimming pool . Nice rooms, great breakfast.
Stayed in May 2024
Reviewed: March 18, 2023
Melinda
United States of AmericaPillows were uncomfortable
Delicious food gracious staff perfect location near the temples of Teotihuacan
Stayed in March 2023
Reviewed: March 1, 2023
Mike
EgyptThey ripped us off for transportation to the hotel. We paid $100 for their transportation from the airport and we arranged a Taxi back for $32
Expensive
Stayed in February 2023
Reviewed: August 3, 2021
Roman
UkraineIt`s a fantastic and very atmospheric place! We enjoyed the natural scenery and we really loved how the hotel building itself looks like. The territory of hotel looks beautiful and very well maintained. It was great to swim in the pool. All staff members are very helpful. The hotel situated very close to the Teotihuacan archaeological complex. There are many places around where you can try delicious local food.
Stayed in July 2021
Reviewed: July 11, 2021
Zahira
NetherlandsThe bed is quite uncomfortable. Nor to the table or at room service does the hotel give the option to put the bills of what you consume on your final bill when checking out. They also don't give the option to bring a payment machine to the table nor to your room. They weren't very attentive in the restaurant,probably because there were barely any guests. I didn't feel taken care of and no staff member seemed really happy about their job.
It has a pool, it has a large garden. The cleaning person Nancy.
Stayed in July 2021
Reviewed: July 20, 2021
Anonymous
SwedenFreezing cold. No wifi in the rooms
Stayed in July 2021
Reviewed: March 30, 2024
Yoram
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: December 2, 2023
Boice
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: November 18, 2023
Alejandra
NetherlandsThere are no comments available for this review
Stayed in August 2023
Reviewed: May 2, 2023
Perrine
FranceThere are no comments available for this review
Stayed in May 2023
Reviewed: January 27, 2023
Jean-michel
BelgiumThere are no comments available for this review
Stayed in January 2023
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