AC wasn’t ice cold but it worked

Great location and very helpful holding bags/ letting us use facilities after a beach day on our check out day. Fernando and Arturo were very friendly

Stayed in June 2024

Hot water was not available first 3 days

NA

Stayed in May 2024

No warm water and it never got resolved invite week I was there

Location and staff

Stayed in February 2024

Amazing location - steps from the beach and right on the main street in town - and very comfortable.

Stayed in February 2024

The water wasn't hot

Location and amenities provided

Stayed in February 2024

The sheets were not very clean with some stains on them. And the water flow was not good so it took long time to clean yourself in the shower.

You need to call the hotel and the host(staff) will come and meet you in about 3 minutes. They have another property nearby so the staff comes from the other property.

Stayed in November 2023

Need a updating

Location

Stayed in November 2023

We weren't informed that Verde Luna was literally at the end of the road. Which made it a bit of a challenge to back our car out of the last part, amidst streetside merchants, pedestrians, and such. It was fine thereafter, but the first time was rather disconcerting.

Wonderful location, just steps from beach, restaurants, bars, shopping. Front desk staff very helpful, lugging our suitcases up and down the stairs.

Stayed in November 2023

There was construction going on across the street. Noisy all day (not the fault of the property)!

Location-close to beach and restaurants

Stayed in September 2023

A microwave would be a bonus

Location location location!! Super friendly staff, very clean and everything you need!

Stayed in September 2023

This is my fourth stay at Verde Luna. The staff always texts me through WhatsApp the morning I arrive with all of the details needed. The location is THE BEST in San Pancho for the price. I plan to stay during my next trip.

Stayed in June 2023

Nothing! Our stay was great.

Great location, good staff and clean rooms.

Stayed in April 2023

some stuff was missing in the kitchen and the fan was turned off, but all solved with a quick whats app message

staff, check in, communication, big room,bed, location, ease

Stayed in April 2023

I loved hospitality, room was great for 2 people, it is also great that you can borrow beach chairs and umbrella to avoid paying extra.

Stayed in April 2023

Sharp knives in the kitchen

The location, overlooking the main, but quiet street, that led to the beach. The balcony. The housekeepers.

Stayed in March 2023

Loved that our room had a balcony right on the Main Street

Loved the location only a block from the beach and in the middle of all the restaurants and shops. San Pancho is getting really busy so you need to make reservations at most of the restaurants

Stayed in February 2023

The kitchen was sparsely equipped, and wasn't conducive to making your own meals.

Loved being close to the action in San Pancho. Although some people may think it too busy, it was a very lively environment, always something going on the street below. We really enjoyed being out on the balcony people watching, and seeing all the musicians playing on the street, it was one of the highlights of our stay.!

Stayed in January 2023

It is a noisy property until the street noise calms down around 9 or 10pm. I has rough finishes in the space and the cabinet handles and cupboards were a bit dirty.

So close to the beach and a great quiet air conditioner.

Stayed in February 2023

not a lot of kitchen ware

location location location

Stayed in February 2023

no balcony, kitchen light didn’t work, sewer smell occasionally

easy access with no one around, quiet on the back side, roomy

Stayed in February 2023

Great location, clean and helpful staff.

Stayed in February 2023

Our room was quite noisy since we were above a restaurant, and we were situated on a busy street. Musicians played in nearby bars or on the street until about 10:30 pm, usually by 11 pm it was fairly quiet. Fumes from the hotel's clothes dryer vent and the restaurant's propane burners entered our room if our balcony door was open, so we had to keep it closed during the afternoon and evening.

The location is on San Pancho's main drag, near the beach, restaurants, shops and vendors. Our room faced the street, it was entertaining to people watch from our balcony and listen to the street performers. The bed was comfortable and there was enough storage space for our belongings. The kitchen provided the essentials for cooking, with a stove top and a large fridge. Bottled water was supplied for drinking and cooking. The shower had good pressure with plenty of hot water. Daily room cleaning service was available if needed. Arturo (reception host) was friendly, attentive and helpful. He responded to any of our requests immediately.

Stayed in January 2023

Would have liked a balcony but you sometimes can't have everything.

Arturo was very helpful and easy going. Really like this property near the beach. Close to everything but also quieter than we thought it would be so that was nice. It was clean and the staff are wonderful. We would stay here again.

Stayed in January 2023

The rooms with garden/ocean view are nice, spacious, and clean, wifi reliable. There was a water tank in both rooms. The kitchenette and fridge also very convenient. It has one of the best location in town- just 2 steps from the beach and several restuarants/cafes nearby. We found parking free of charge just around the corner. Great value for money.

Stayed in October 2022