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Reviews of Sleep Inn Tijuana 3 stars

Blvd M.J. Clouthier S/N, Zona, 22226 Tijuana, Mexico

#2 of 7 B&Bs and Inns in Tijuana

Guests' Choice

Review score

Based on 406 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 11 December 2023

    3.0
    not worth the money, there are cheaper hotels in this area.
    • Business trip
    • Couple
    • Family Room
    • Stayed 1 night

    i could hear everything in the room next door, the quality of the construction of this hotel is very very bad. i will not stay here again.

    good location

    Stayed in December 2023

  • Reviewed: 17 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was small and the tv didn’t work properly.

    The area was nice. Stores everywhere and a pharmacy as well

    Stayed in October 2023

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The location everything was walking distance

    Stayed in September 2023

  • Reviewed: 15 August 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Ice machine broken. No bath towels. Clogged sink.

    My rooms were available on time.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    I would like to see a pool the next time we go!!!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The property is located across an outdoor mall.. to be honest, I had little trouble getting out of the parking lot. There is some series traffic on that street - and you must be careful when crossing the street.

    The breakfast was excellent - surprisingly great. I thought it was going to be a cup of coffee and a donut. I was surprised. Actually, my family stayed there once before and convinced me to book it again. Yes, I would definitely stay there again.

    Stayed in June 2023

  • Reviewed: 4 July 2023

    10
    Always made us feel home
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    So clean and so quite

    Stayed in July 2023

  • Reviewed: 4 June 2023

    6.0
    it was comfortable but the towels has some dirty stains on them
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    it had a security @night watching the vehicles

    Stayed in June 2023

  • Reviewed: 10 April 2023

    5.0
    it’s a good place to stay I just didn’t like the fact they double charged me.☹️☹️☹️
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    hard to get in . Didn’t like I got double charged they didn’t return my money back.

    it’s was clean the breakfast was good.

    Stayed in April 2023

  • Reviewed: 25 March 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    no towels available in the room had to go to the front desk to get them….very strong odor from the cleaning or de infecting químicos

    location and price

    Stayed in March 2023

  • Reviewed: 6 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The prices that I paid for two rooms were not worth it, one room was ready and my second room was ready 2 hours later,the TV in one of the rooms was bad .I tried calling the front desk, but they didn't answer the phone at all.i went to the front desk and told them about tv and to see if myy second room was ready and they just said, I willll send somebody to fix the TV which nobody show up and my other room they told me it will be ready in 30 minutes which became 2 hours. I have pictures of the TV and the white blanket had few black spots. So, as I went on with my day . I got to my room late and I couldn't open my room and I had to go down to the front desk to tell the guy that my key was not opening and this was at 2am .I went to the front desk the first thing the man asked me if I authorized somebody to come to my room because somebody was trying to get inside my room. I told him NO, and they ii told him I did sign a waiver not to give anybody my information, so why is this going on .he told me he didn't gave the person access to my room so I told him to go with me up to the room so we can see if the key was going to work and if something was missing in my room so he can be present. We went up to the room, and the key work and nothing was missing, but after the black part, where you put the key to open it, it fell off, and I told him I think somebody was trying to get in my room and he said the black piece where you tap the key they fall off but to put the chain inside to lock my room so I can feel safe..I WILL NEVER WILL STAY THERE plus the price I pay is not worth it .

    Stayed in March 2023

  • Reviewed: 14 February 2023

    1.0
    I told them and they did nothing about it the beds were disgusting I will never stay there again
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were dirty the sheets were disgusting

    Nothing about the property

    Stayed in January 2023

  • Reviewed: 14 February 2023

    1.0
    I don’t like it there
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I told him that the sheets were dirty and they never came in and change them so I left

    It was in a good area but it was dirty the room so dirty the beds are dirty and I told them and they did nothing about

    Stayed in February 2023

  • Reviewed: 5 February 2023

    1.0
    horrible !!!!!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    they stole my truck right in front of the lobby entrance and nobody seen anything also heater in room did not work

    nothing

    Stayed in February 2023

  • Reviewed: 31 December 2022

    4.0
    Room not availlable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Our check in was at 3pm. We arrived at 4pm. After our arrival we still had to wait 30 mins. The guy at front desk claimed the system was being updated. Two weeks prior, I called to confirm reservation and asked the to have our room ready when we get there.

    Stayed in December 2022

  • Reviewed: 26 December 2022

    1.0
    Extremely disappointing and felt robbed.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The lights in the room didn’t work. They kept flashing and turning off and it was impossible to predict which switch would trigger them to turn on. The bathroom sink mirror wasn’t even attempted to be cleaned because it had dried splatter toothpaste stains. The sink itself was disgusting too and I’m pretty sure I saw mold starting to grown from the faucet. The room overall was just filthy, I didn’t even bother getting under the covers, simply laid on top and used my own blanket. And to make things worse I didn’t even get to sleep because the people next door kept waking me up with their fighting. I would’ve used the phone to let someone know but it didn’t work and was covered in all type of crumbs and dust so I didn’t even want to touch it. At the price they charge and the type of service they provide, just don’t. Save your money.

    The only thing I liked was the treatment I received from the gentlemen working the front desk Saturday night. He was kind and attentive and he made his best effort to give me the best room but I don’t blame him for what I got.

    Stayed in December 2022

  • Reviewed: 17 November 2022

    1.0
    It was a Bad experience staying there. Poor choice. Too expensive for crappy service.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    False marketing. There’s a lot of construction. The noise is too Heavy. The room is unfinished. The tv, the phone didn’t work. The fan in bathroom makes loud noise. The bathroom is in poor condition. Mirror lighting not working well. The toilet paper holder was malfunctioning. The mini split has a light that’s too bright at night. Bed and pillows bad quality. I wasn’t offered Any help with my luggage. There was no electricity in my floor nor room. Instead of making me aware They exposed me to potential hazards, they shouldn’t have offered such a bad service. What a ripoff. The price is too high for this type of place. Of course, I will never go back there. I will seek my reimbursement.

    nothing.

    Stayed in November 2022

  • Reviewed: 6 November 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    nothing was not clean very dirty I want my money refunded restroom had mold towel where dirty I would no recommend this to nobody

    Stayed in November 2022

  • Reviewed: 5 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    That it states free airport shuttle service, but it is only available from 7 to 7.

    Stayed in November 2022

  • Reviewed: 1 November 2022

    10
    Overall great!
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be better

    The bed was very cozy

    Stayed in October 2022

  • Reviewed: 31 October 2022

    4.0
    Upsetting
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    What I didn't like is that the room I stayed in 404 was so uncomfortable and flies in the room didn't make it any better at all. I have stayed here a couple of times already and this one by far has been the moat disappointment 😞. It was filthy and the fly problem needs to be taken care of as well. Another thing it's a family hotel not a party hotel the people who stayed next to us made the night so long and restless I didn't like it one bit very upset about this so vacation I took and decided to stay there not cool. I should have taken picture of everything that was out of place

    Location and Staff

    Stayed in October 2022

  • Reviewed: 4 October 2022

    10
    • Business trip
    • Group
    • Family Room
    • Stayed 5 nights

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 3 October 2022

    10
    Exceptional
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    I love the property it was safe I was everything have nothing bad to say

    Stayed in September 2022

  • Reviewed: 27 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Some people talking in corridors midnight, took a while to fall asleep. Take earplugs .

    Neat rooms. Bed was very comfortable. Restrooms were clean and room smelled good.

    Stayed in July 2022

  • Reviewed: 19 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No fridge in the rooms. A small fridge would be nice. Other hotels in the area have refrigerators.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    3.0
    bad
    • Business trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    was no clean was dirty, no hot water , only one towel in the bath

    location

    Stayed in September 2022

Showing 76 – 100

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