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  5. Reviews of Hotel Santa Maria

Reviews of Hotel Santa Maria 3 stars

Manuel Carpio 82 Col Santa María la Ribera, 06400 Mexico City, Mexico

#431 of 545 hotels in Mexico City

Guests' Choice

Review score

Based on 59 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.7

  • Location

    8.7

  • Facilities

    7.3

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    I was in a 3rd floor , no elevator, no help offered with the luggage

    The location is good

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    Security in room door

    Location

    Stayed in February 2024

  • Reviewed: 24 November 2023

    8.0
    Great facilities and wonderful location, please do not allow innapropriate behavior from guests.
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 3 nights

    It is quite noisy, I think is because of the structure, there is echo almost everywhere. Also there were some drunk guys in one room, I really dislike this because it sais that is a "family" hotel.

    The location is great because there are many restaurants for all budgets and transportation is really close by.

    Stayed in November 2023

  • Reviewed: 15 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    No a.c. and little privacy

    It had resturants near by

    Stayed in June 2023

  • Reviewed: 9 March 2023

    7.0
    a wonderful gem in Santa María, but you might want eat plugs if you’re a light sleeper.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    one of the noisiest hotels we’ve ever stayed at. it’s an echo chamber and if other guests aren’t considerate it’s loud. it is probably less loud usually, I think we had an unlucky timing with a group staying there.

    super cute, very clean, in an awesome location :)

    Stayed in March 2023

  • Reviewed: 2 March 2023

    8.0
    Great place, great part of CDMX, enjoyed our stay
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night

    No place to hang clothes in room! Noise from neighboring rooms bothered my husband during the night.

    Location was excellent - close to park and lots of food options. Interesting neighborhood to walk around in.

    Stayed in February 2023

  • Reviewed: 7 November 2022

    9.0
    1 night , basic room but very comfortable and a Good neighbourhood to meet real Mexicanen life
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    nothing , all ok

    good value for the money

    Stayed in October 2022

  • Reviewed: 5 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 4 nights

    I stayed here 2 years ago and was given a really nice room on the first floor (the one on the photos I guess). However this time we stayed in a room on the ground level and the comfort in this room was much lower. The room and the bed were smaller and the room smelled a bit moldy. But we arrived the day before the Día de los Muertos and the hotel was fully booked, so maybe this room isn't used usually.

    The location was very good (close to metrobús and metro, the neighbourhood is also nice and safe) and the hotel is relatively close to the Estación del Norte. Rooms are cleaned daily. And obviously the price is unbeatable in CDMX.

    Stayed in November 2022

  • Reviewed: 22 September 2022

    7.0
    Ok, but too noisy and outdated facility with leaking faucet on room 302
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    This is not a Hotel, it is a Motel, misleading information about the facility. There is no lobby!

    The location

    Stayed in September 2022

  • Reviewed: 28 March 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    very good wifi

    Stayed in March 2022

  • Reviewed: 20 March 2022

    7.0
    Fair enough
    • Business trip
    • Solo traveller
    • Superior
    • Stayed 4 nights
    • Submitted via mobile

    My reservation included a room with a balcony but I was given a room without one. Also my window couldn’t be locked so it had to be jerry-rigged to close with a stick. One other inconvenience was that I asked Reception to hold onto my laundry and hand it over to the messenger when he arrived - they agreed but when the messenger came to collect they refused to hand it over to him even though he had all my details to verify the pickup.

    The location was great since it was close to a park and many cute cafes and restaurants.

    Stayed in March 2022

  • Reviewed: 13 August 2024

    1.0
    Front desk is not available at all times only during the day
    • Family with young children
    • Standard Two Beds
    • Stayed 3 nights
    • Submitted via mobile

    It’s echos too much you can hear every single noise dnd the rooms are way too small and has no AC

    That it is in a good neighborhood neighborhood

    Stayed in August 2024

  • Reviewed: 3 April 2024

    10
    It gets better, year after year
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 4 nights

    There is nothing I did not and do not like about this hotel.

    I've previously and positively reviewed this hotel. I continue to return over the years because of the hotel's location in historic Colonia Santa Maria la Ribera, excellent and accommodating staff, comfortability of the rooms and the value staying here holds for me. The hotel continues to upgrade the facilities. Since my 2023 visit: new window coverings, new room light fixtures and controls, excellent and almost immediate availability of hot water at all hours and a room safe. Remember: no elevator in this 4-floor hotel, walk-up necessary; no bellman; complimentary indoor and secure parking; no on-site coffee shop (but a good one is next door, others and a bakery that is steps away); firm mattress and pillows; two bottles of purified water included, daily; bathroom toiletries and excellent quality towels. Prior reference in a review to adult content cable channels: they're gone.

    Stayed in April 2024

  • Reviewed: 2 September 2023

    3.0
    Expensive
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Noises, decorations, old, smelly

    The location

    Stayed in September 2023

  • Reviewed: 18 February 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    They wanted to charge me double when I had paid. The hotel was for prostitutes. very dirty. very bad experience. I didn't stay in this place. I had to looking for another place. Very very bad experience

    Stayed in February 2023

  • Reviewed: 10 December 2022

    5.0
    Clean and convenient for the porice
    • Leisure trip
    • Couple
    • Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    wifi kept dropping No shower door or curtain and no shower floor towel (dangerously slippery) No bathroom fan. Awkward furniture and layout, not easy to hang out in room if not in bed, Noisy outside.

    Clean, instructions. And communication easy and visible

    Stayed in November 2022

  • Reviewed: 22 September 2022

    6.0
    Outdated facility, needs some serious remodeling. Leaking faucets.
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 2 nights
    • Submitted via mobile

    This is not a Hotel, more like a Motel. there is no Lobby and the facility is more like a Motel.

    The location

    Stayed in September 2022

  • Reviewed: 22 September 2022

    6.0
    Outdated facility
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 3 nights
    • Submitted via mobile

    This is a Motel, they have misleading information calling this a Hotel.

    The location

    Stayed in September 2022

  • Reviewed: 5 June 2022

    10
    great thank you
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 3 nights
    • Submitted via mobile

    very good

    Stayed in June 2022

  • Reviewed: 26 May 2022

    10
    Another Great! Stay
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 10 nights

    Friday and Saturday nights at the hotel can be a little noisy, until, say, Midnight. The nuisance is probably unavoidable. A smoke detector outside one of the rooms "chirps" noisily throughout the overnight and needs a battery change.

    I stayed in Room 211. The location of this hotel, in one of Mexico City's most traditional neighborhoods, is ideal for visitors wanting to get "up close and personal" with daily life in Mexico in a safe environment steps away from excellent restaurants, an historic central park, public transportation to/from the airport and the city's most vibrant shopping center. The hotel is a typical, but above-average Mexican "tourist class" hotel offering safety, rooms spotlessly cleaned by a dedicated staff with room pricing offering exceptional value. My room was spacious with a huge marble bathroom with complimentary bottles of purified drinking water. I have stayed here multiple times and have never been disappointed.

    Stayed in May 2022

  • Reviewed: 22 May 2022

    6.0
    Nice hotel for a short time in Mexico City.
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 14 nights
    • Submitted via mobile

    No fan or air conditioning unit in the room plus no type of breakfast.

    Nice little hotel & close to the mall.

    Stayed in May 2022

  • Reviewed: 20 May 2022

    10
    was a short layover stay
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    booking.com

    great price . nice location.

    Stayed in May 2022

  • Reviewed: 8 May 2022

    5.0
    For budget travellers that don't mind loud music every night
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 4 nights
    • Submitted via mobile

    The room, but probably the whole hotel is incredibly loud. I had non closeable "windows" so I heard everything that went on outside, but if I could close them, you can also hear everything through the very old door. Last day there were 2-3 mexican families (they may live there) that were yelling for a long time. Also every night there was some very loud music that you could here in the room but not outside so I assume that it came from the neighbourhood building. It was very annoying. Low water pressure and you have to wait about 5-10 minutes for the hot water to come. I'd say is good for backpackers that don't want to share rooms and want a bathroom in the room.

    The bed was really comfortable and firm. Very fast internet. It's close to buenavista bus stop. Staff was nice and helpful. The room was very clean. Complimentary water in the room.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 5 nights
    • Submitted via mobile

    The water gets all over the floor while taking a shower but other than that is all great.

    Great location! Good value for your money!

    Stayed in April 2022

Showing 1 – 25

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