Aristóteles 225 Colonia Polanco, 11560 Mexico City, Mexico
Based on 74 apartment reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
9.2
Facilities
7.2
Staff
8.1
Value for money
7.6
Free Wifi
7.5
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Showing 1 - 25
Reviewed: May 13, 2024
Irving
Mexicodont have a fridge in the room no plates , any spoon looks very poor next time i prefer take a hotel
Stayed in May 2024
Reviewed: March 29, 2024
Eneida
United States of AmericaNo air conditioning. The comforter on the bed had a stain. Bathroom had no curtains and you could see across to the building.
The location was centric to restaurants And bars
Stayed in March 2024
Reviewed: March 25, 2024
Robert
BelizeThe apartment was not equipped as advertised. The air conditioning remote(s) were missing from the room. There was no cooking and other kitchen utensils except for a few coffee mugs and plates and cuttlery.
Property was conveniently located, and cost effective. The apartment was spacious, clean and comfortable. The staff were friendly and very helpful.
Stayed in March 2024
Reviewed: November 19, 2023
Esther
El SalvadorNo water for one day
Location
Stayed in November 2023
Reviewed: October 11, 2023
Robert
BelizeApartment does not provide any kitchen utensils (ie drinking glasses, coffee mugs, pots, pans, coffee maker, kettle etc), iron/ironing board nor air conditioning.
Conveniently located in the heart of the Polanco area of CDMX in walking distance to many embassies, restaurants and shopping areas. Apartment is spacious, comfortable and has elevator access. It includes a microwave, refrigerator, electric stove and televisions.
Stayed in October 2023
Reviewed: August 21, 2023
Paul
Netherlandscould do with a bit of an upgrade..
super location, great value for money, super friendly and helpfull staff
Stayed in August 2023
Reviewed: August 18, 2023
Paul
Netherlandsgreat stay, bit outdated and small details, like, you make reservations for 3 and only 2 towels, 2 plates etc. very very helpfull staff though who resolved everything
Stayed in August 2023
Reviewed: July 28, 2023
Jose
United States of AmericaThe need to fixed few things at the apartments, are a little old.
The Staff
Stayed in June 2023
Reviewed: February 25, 2023
Jose
United States of Americacleaning and accommodation
Great location
Stayed in February 2023
Reviewed: February 12, 2023
Ramiro
MexicoNoise at night
location
Stayed in February 2023
Reviewed: November 23, 2022
Pablo
United States of AmericaOur room was not cleaned everyday as we were said, we told hostess at the reception desk once and other day to house keeping person. We were told that we asked not to clean the room and that wasn’t true. We made a booking for 3 and we had to ask for extra towel. One night there were no water in the room or property for a few hours. Water pressure in shower was very very and extremely poor. Bed sheets with some hairs, looks disgusting. Breakfast is served in other property 4 blocks away. There are no phones in the room, if you need something you must use your phone tha5 we did once but no one answered. Management must work better in those things.
2 bedroom size good and excellent location. Property is nice, quiet, and very beautiful location. You feel comfortable and safe. Breakfast is good but need more meal options and quantity based on how many people is at the property everyday because food is not enough.
Stayed in November 2022
Reviewed: September 29, 2022
Alejandro
MexicoIt is a bit outdated, but reasonably priced
Stayed in September 2022
Reviewed: September 24, 2022
George
United States of Americathe shower was always leaking, poor amenities, dirty bathroom floor, old toilet paper under vanity, strange hair in linen. no instruction to use tv or safe.
location and staff
Stayed in September 2022
Reviewed: August 8, 2022
Victor
Mexicogood
Stayed in August 2022
Reviewed: May 3, 2022
Dalia
Puerto RicoNeed a deep clean, the underbed was very dirt, no air conditioner, poor breakfast
Love the location, very centric, I felt safe
Stayed in April 2022
Reviewed: April 16, 2022
Nicole
Switzerlandthe breakfast. coffee machine wasn’t good and it had to be clean URGENTLY.
Stayed in April 2022
Reviewed: April 7, 2022
Barbara
NetherlandsOther guests coming in at 4am and putting on music at high volume. I was moved to another location which I did not like as much without being given the option to cancel my booking.
Spacious room and nice balcony. The room was not clean when I arrived, especially the bed. The staff reacted wonderfully and solved it straight away.
Stayed in April 2022
Reviewed: February 13, 2022
Víctor
MexicoI had a very good stay at L'Heritage. Very comfortable rooms and good breakfast. I especially thank Paola Correa and Carlos Bustamante for their great attention, very kind and professional.
Stayed in February 2022
Reviewed: May 1, 2024
Alicia
MexicoThe wide spaces, the location and a nice breakfast
Stayed in April 2024
Reviewed: April 14, 2024
Paige
AustraliaGreat room, great stay.
Stayed in February 2024
Reviewed: February 28, 2024
Michelle
MexicoThe front desk was a little disorganized! The shower didn’t really work!
Stayed in February 2024
Reviewed: February 24, 2024
Robinson
United States of AmericaThe staff was 0-3 responding to messages via booking.com ; the "continental breakfast" was eggs, bread and coffee, maybe fruit if you're lucky. no juice, want butter for the toast ? psh, forget it. there were no pots or pans in the kitchen set, so couldn't use it if you wanted. water was out for some 36 hours, wasn't a problem w/ neighborhood, pump failure.
The location is the only nice thing about the place.
Stayed in February 2024
Reviewed: December 23, 2023
Tamela
ItalyWifi, temperature of the bedroom, breakfast
Polanco Is a very safe zone
Stayed in December 2023
Reviewed: November 27, 2023
Ermanno
United States of AmericaIs this a four star hotel? Broken floor, broken shades, grim room condition. We were charged for the full 7 night stay upon arrival without being informed there was no hot water. The third day the hotel had no running water at all due to a major breakdown. Just then they offered to transfer us to another of their properties, they should have done so upon arrival. Having paid free cancellation, we instead requested a refund for the five nights not used. After several days of back and forth, they refused to refund us and we lost our money.
Stayed in November 2023
Reviewed: November 18, 2023
Glenda
GermanyIt was disgustingly dirty, the staff was rude and laughed into our face + lied to us and our complaints weren’t taking seriously.
The only good thing about this accommodation is the location – the rest is awful.
Stayed in November 2023
Showing 1 - 25
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