Positos 37, Centro, 36000 Guanajuato, Mexico
#90 of 100 hotels in Guanajuato
Guests' ChoiceBased on 78 hotel reviews
7.4Cleanliness
7.7
Comfort
7.3
Location
9.2
Facilities
7.2
Staff
8.2
Value for money
7.4
Free WiFi
6.7
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End of dialog contentReviewed: 8 March 2024
Alexander
MexicoA little rough on the edges… but still charming.
Location was perfect. Close to Centro…
Stayed in March 2024
Reviewed: 6 December 2023
Antonio
United StatesBed too noisy
Needs snacks and drinks
Stayed in December 2023
Reviewed: 2 October 2023
Gaspar
HondurasRoom, beds and no fan
Terrace and location
Stayed in October 2023
Reviewed: 8 November 2022
Stephen
United StatesFantastic staff and location! The room was okay and couldn't really get any different pillows and had issues with water heat and shower overflowing to drainage. Overall though great location!
Stayed in November 2022
Reviewed: 6 July 2022
Guillermo
United StatesNo poder comer dentro de la habitación
La terraza la vista
Stayed in July 2022
Reviewed: 2 June 2022
Fernandez
United StatesBlankets too old. Towels
Location..Everything near
Stayed in May 2022
Reviewed: 1 June 2022
Yolanda
United Statesthe smell in the bathroom of sewage, no AC really hot we had a fan
location is good just up in a hill, need to take good walking shoes, lots to eat around, nice small coffe shop next to hotel
Stayed in May 2022
Reviewed: 26 May 2022
Biviana
United StatesService is very poor and the stairs is hard to go up if you are not used to the altitude of the place and specially to bring down suitcases, there was no help at all. And while we try to breath and rest of taking down the suitcases the guy in the reception desk ask us very rude to go back up to bring the tv control!!! We told him that we where tired, to send some one up but he say that we have to bring it to make sure it works!!! We didn't like that guy attitude!!! My husband told him that the lady that cleans was upstairs. To have her get it but he ignored us. Another thing we did not like it that they left an envelope in handwriting giving us a welcome for us to give them a tip in our arrival plus de had to ask for soap and a towel for the floor.
The location is great the room is big for a couple.
Stayed in May 2022
Reviewed: 17 May 2022
Alainna
United StatesBed was stiff Channels were blurry
Location was great Size of room was big Coffee shop next door is a plus
Stayed in May 2022
Reviewed: 22 April 2022
Jorge
MexicoThe parking is a little too far
the view
Stayed in April 2022
Reviewed: 7 April 2022
Hector
MexicoThe place is not bad, bud it looks a lot better in the pictures. Our door (room 9) had a lock instead of a regular door knob were you can easily lock and unlock.
The location and the bed was very very comfortable. Also a very nice view through the small balcony!
Stayed in April 2022
Reviewed: 5 January 2022
Ye
CanadaNoise from the street, we got a room on the 2nd floor facing the street. We could hear cars passing by and people talking outside.
Spacious room with a small kitchen area Centrally located, taxi accessible from front door (some central hotels in Guanajuato are not accessible by cars)
Stayed in December 2021
Reviewed: 9 October 2021
Veronica
United StatesIn the photos it looks very different the hotel there is no hot water the internet fails a lot I do not have water in the sink the television is down the volume the entrance door does not saw well it has a padlock
Stayed in October 2021
Reviewed: 29 August 2024
Adriana
United Statesthe view of the city
it is in a very nice location its only a couple blocks from all the attractions
Stayed in August 2024
Reviewed: 26 March 2024
Cristal
United StatesThe lobby staff was not as friendly as I would have expected. They do not help bring your luggage up and down from your room. And some rooms are very high.
The room was clean and the cleaning staff was amazing 👏.
Stayed in February 2024
Reviewed: 9 August 2023
Laura
United StatesNo elevator
Nothing
Stayed in July 2023
Reviewed: 26 June 2023
Priscilla
United StatesThey charge for water, their iron didn’t work the had really bad fans, one room was very ugly. Staff was not helpful at all.
Staff wasn’t helpful, too many unnecessary rules and restrictions.
Stayed in June 2023
Reviewed: 4 April 2023
Irma
United StatesTo many stairs.
The hotel is conveniently close to Guanajuato Centro Historico.
Stayed in April 2023
Reviewed: 14 March 2023
Blanca
United Statesno elevator
location and good value for money!
Stayed in March 2023
Reviewed: 13 February 2023
Carmen
United StatesI got no complaints
It was a great experience nice friendly people
Stayed in February 2023
Reviewed: 27 January 2023
Frances
CanadaIt said it was ground floor.It was up 26 steep steps.It was dirty.The walls were paper thin.The bed was very uncomfortable.The internet didn’t work.The tv was snowy.The water was cold in the morning.The bathroom door didn’t close.We paid for 4nights but left in disgust after 1 night but of course they wouldn’t give us a refund.
location
Stayed in January 2023
Reviewed: 7 January 2023
Isabel
United Statesproperty: extremely outdated, trash bags everywhere along with cleaning supplies. lobby was dirty. lots of noise inside property past midnight. rooms: definitely not what you see in pictures. bathtub was very chipped, no warm water, sink had no running water, no hand soap, towels were stained and rough. beds were uncomfortable and squeaky. it’s unfortunate to have experienced this in such a lovely city. owners truly need to invest in this little abandoned gem. they will continue to lose customers if they don’t invest in upgrading their property.
location is perfect!
Stayed in January 2023
Reviewed: 20 November 2022
Rojas
MexicoEl personal, reglas, habitaciones, terrible el servicio
Terrible todo, mi eatancia fue de lo peor no lo recomiendo para nada
Stayed in November 2022
Reviewed: 12 November 2022
Nuno
SwitzerlandA group of youngsters entered the hotel at night and made loud noise until 4am. They were drunk, shouting, walking loudly on the stairways, even knocking on the doors of the guests. We asked several times the receptionist to tell them to leave but the receptionist did not do anything. We suspect it was the receptionist that let them in. This happened every night of our stay. There are cockroaches in the rooms. The door of the bathroom did not close properly and was in bad shape, with nails exposed. The rooms were had large interior glass walls, so little privacy and it was not possible to block the light from the hallways.
The hotel is very close to the center The rooftop has a nice view over the city.
Stayed in November 2022
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