Calle 3 Sur No 153, 77710 Playa del Carmen, Mexico
#25 of 232 hotels in Playa del Carmen
Guests' ChoiceBased on 104 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.4
Value for money
9.2
Free WiFi
8.0
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End of dialog contentReviewed: 17 August 2024
Adrienne
United StatesThe pillows were relatively flat and hard
Great value small hotel steps from the main shopping center/pedestrian street/beach yet very peaceful and quiet at night. Appreciate the working a/c, clean facilities, free drinking water and friendly staff. They were able to accommodate our request for a parking spot. Also had a nice breakfast at the little restaurant next door.
Stayed in August 2024
Reviewed: 21 June 2024
Angela
United StatesHad problems with the toilet pressure - didn’t flush well
Central location, felt safe & liked having the convenience of a kitchen in our room.
Stayed in June 2024
Reviewed: 8 April 2024
Fablazio
United StatesFriendly and available staff. Very clean rooms and great position located in the city center.
Stayed in April 2024
Reviewed: 7 April 2024
Christian
GermanyWall to a neighbouring room was partly just some wood. Every word (if spoken or tv) from the other room could be heard all day and night. Bed linen surely were washed - but not really clean as apparently heavily used already.
Incredibly close to many tourist area and to ADO station. Big room. Aircon and fan. Nice staff.
Stayed in April 2024
Reviewed: 2 April 2024
Sally
United StatesNothing
The owners are so friendly and their little restaurant next door is so delicious! The beds are comfy, the wooden furniture is beautiful, the blankets and curtains are lovely cotton with earth shades. The hotel has a giant tree in the center courtyard where you can relax. It is quiet so no street noise yet well located. We could walk to the bus station and ferry dock as well as to the collectivo station to go to Cenote Azul and Punta Esmeralda. The price point is also excellent.
Stayed in March 2024
Reviewed: 9 March 2024
Bill
United StatesNot their fault, but it is located next to the smaller planes airport, so during the daylight hours you could hear them taking off sometimes during the day.
In past years at this hotel there was a breakfast available right there for free or minimal price. This time there nearest (continental type offering) was next door and was not as extensive in options. I'm not sure whether it is affiliated or not. There is a taxi stand at the end of the block so cabs were easily obtained day or night at any hour.
Stayed in March 2024
Reviewed: 5 March 2024
John
United Statesno hot water in shower that you have to use a key to unlock to get into building than you use the same key to lock same door from inside than another key to get into the room
mostly quiet at night close to beach
Stayed in February 2024
Reviewed: 24 February 2024
Gunner
CanadaBeds and linens were decent and clean but are showing their age too much. Room size was basic standard, decent for just sleeping. Wifi did work, but seemed spotty in the evening when all traveller's were back in their rooms??
Location was good, close to everything you need but quiet at night. Bakery next door serving brewed coffee...nice! Hot water worked, it just took some time to get there!
Stayed in February 2024
Reviewed: 20 February 2024
Don
SingaporeWifi was weak
Located away from noisy areas of Playa Del Carmen
Stayed in February 2024
Reviewed: 14 February 2024
Douglas
CanadaStaff were all very friendly and accommodating. Every day we came back to a very clean room with animal towels.
Stayed in February 2024
Reviewed: 8 February 2024
Sandeep
United KingdomLocation
Stayed in January 2024
Reviewed: 16 January 2024
Dziurman
PolandAll good
Very wecolming, profesjonal and accomodaiting
Stayed in January 2024
Reviewed: 6 January 2024
Andreas
United KingdomWiFi connection
Very friendly and helpful staff, excellent location
Stayed in January 2024
Reviewed: 5 October 2023
William
Costa RicaNothing
Everything!
Stayed in September 2023
Reviewed: 5 October 2023
Jerry
Costa RicaNothing
Everything!
Stayed in September 2023
Reviewed: 31 August 2023
Eunhye
United StatesNot enough towels.
It is conveniently located near the downtown. It is well worth the money.
Stayed in June 2023
Reviewed: 8 August 2023
Stefan
SwedenNo internet during the days. only during evenings.
Big bottle of water inkluded (water for maybe a couple of weeks). Good location at taxistation and close to ferry and ADO bus station.
Stayed in August 2023
Reviewed: 12 July 2023
Brian
United KingdomExcellent location, less than 5 mins walk to ADO Bus Station and 5th Avenue. Had the benefit of enjoying the lively and noisy 5th Avenue, but with the ability to return to a quiet hotel for a good nights sleep. Staff were very friendly and helpful. The Chamber Maid's origami with bathroom towels suprised and delighted us each day. Would definitely stay here again.
Stayed in July 2023
Reviewed: 11 June 2023
Carlos
MexicoThey should provide a bottle of water
The location is very convenient.
Stayed in June 2023
Reviewed: 27 April 2023
Pacheco
United StatesTotally happy
Nice location nice and comfy rooms friendly staff
Stayed in April 2023
Reviewed: 24 April 2023
Aimee
DenmarkThe beds are a little hard, but nothing that’s not manageable for a couple of nights.
Really friendly staff and a great location for what we needed.
Stayed in April 2023
Reviewed: 21 March 2023
Johnny
United StatesBig, comfortable, quiet room. Nice interior courtyard garden.
Stayed in March 2023
Reviewed: 5 March 2023
Sally
Swedenonly thing I would maybe do to the room I was in was update the shower a bit ( still worked and was hot etc!)
amazing location! Carlos (owner) and his staff are super friendly and very helpful. they also kindly kept our luggage for two days while we visited another place down the coast. there is an amazing turtle ornament collection in the reception which I meant to take a pic of- collected over years! nice big room also!
Stayed in March 2023
Reviewed: 5 March 2023
Doug
United StatesI liked everything
location was fantastic. so close to 5th ave and the ferry pier and ADO terminal. Yet it was in a quiet neighborhood
Stayed in March 2023
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