I stayed at this hotel for 2 nights and during the 1st night, my room was sandwiched by a large group of young guests. They partied until 2am and absolutely ruined my stay.

The location is fairly close to the plaza and it is walkable. The best part of this hotel is the beautiful architecture and the garden. The staff at the front desk is friendly and helpful too.

Stayed in June 2024

Beautiful hotel, lush courtyard, lovely coffee,tea and water bar 24/7. Quiet, large rooms, very comfortable beds and pillows.

Stayed in May 2024

The wi-fi connection was spotty.

The decorations inside and oitside as well

Stayed in April 2024

Greenery.

Stayed in March 2024

Wifi was impossible even when they have several networks.

The patio and common are is so beautiful.

Stayed in March 2024

Nothing to complain

The people were really helpful. We could also change our room upon arrival without a problem.

Stayed in February 2024

Wifi was almost non existent and there was no hot water in the shower. The staff gave us directions to get it going which it did for all of 30 seconds. They need a new system.

The staff were helpful and the hotel was very clean.

Stayed in March 2024

Our room wasn’t cleaned even though we were gone from 9am-3pm. Hot water at night but not in the morning. Our hair dryer did not work.

Beautiful hotel! Flowers and greenery were lovely. Room was comfortable and well appointed. Location was great!

Stayed in March 2024

Our ground floor king room was right near the front entrance so it was a bit noisy. Next time we’ll ask for a room further back in the building.

Convenient location near Centro. Lovely old building. Staff were excellent and helpful. On site secure parking (off street).

Stayed in December 2023

Very friendly staff! Super clean! Location, Location!

Stayed in November 2023

Shower leaks a little but it’s manageable

It’s comfortable

Stayed in November 2023

There were friendly and helpful

Stayed in November 2023

Nothing.

Lovely room. Beautiful hotel. Hummingbird feeders along the balcony visited regularly.

Stayed in October 2023

The fireworks in the morning due to the celebration of one of the Saints and the lack of a fan. Breakfast option would be good too but when everything so close, it was not a deal breaker

This hotel was incredible in many ways. The outside does not give the true sense of how amazing of a place this was from the inside. Starting with an amazing foyer to the main garden where the rooms are around to the beautiful furnishings and overall room. Only wish there was a ceiling fan to circulate the air in the room.

Stayed in October 2023

Beautiful and tranquil. Close to the center.

Stayed in September 2023

thye need to improve their wifi system and breakfast onsite would be nice since there are no restaurants on that street.

very nice well decorated hotel.. quiet comfortable rooms, good beds and secure parking. and they had coffee and tea available 24 hours.

Stayed in August 2023

The staff are attentive and accommodating. The property is meticulously clean. Great location.

Stayed in August 2023

Beautiful, charming, quiet, and comfortable. Rocio, the receptionist, is so helpful & kind

Stayed in May 2023

Just to find a tiny fault..it’s not super centrally positioned.

The hotel is more beautiful than in the pictures, everything is perfect. The rooms are beautiful in the same way, a huge bed, very comfortable, and a big shower as well.

Stayed in May 2023

The internet was poor. The beds were firmer than I like but some members of our group liked the firmness.

The interior was beautiful and charming. I believe it is the quietest place I have ever stayed in Mexico as well. The staff were all very warm and helpful. The location is great and the parking lot is secured and immediately next door to the hotel. We enjoyed our stay.

Stayed in April 2023

Hot water did not work well in my room's shower. In the sink it was fine, but in the shower it did not really turn hot until I had let it run for at least 5 minutes (was told by reception to let the hot water run for a bit as it was a old building, which is fine), but then it lasted maybe another 3 minutes before it went cold again. But the other room's shower was apparently fine, so might be a one-off problem.

Beautiful hotel with lots of intricate decorations, greenery and paintings. The rooms were also very well-designed, the bed was very comfortable, and overall everything was very clean. The hotel has ample private parking as well.

Stayed in March 2023

The property is lovely and relaxing, with a beautiful courtyard filled with plants. The rooms are quiet and dark at night, making it easy to get a good night’s sleep. Thick blankets, a space heater, and a hot shower were available to keep us warm in this cool, high elevation town. The location is perfect, a few blocks from the main square. Free parking was available onsite. The hotel staff were friendly and welcoming. Loved it!

Stayed in February 2023

Excellent location, 2 blocks to the main square and 3 blocks from the 2nd square which is where you catch the collectivo’s. Restaurant’s are all right there. It couldn’t have been better. At the end of the day the Hotel was a beautiful place the retreat to and catch a few quiet restive moments before going out for the evening. We parked the car in the hotel parking area and walked or caught a collectivo’s to where ever we went, in town sights, the lake, Quiroga, Ihuatzia, Tzintzuntzan. Simply awesome!

Stayed in February 2023

The way they treat you

Stayed in January 2023