Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo, Tulum City Centre, 77780 Tulum, Mexico
#110 of 229 hotels in Tulum
Guests' ChoiceBased on 220 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
9.4
Value for money
8.4
Free WiFi
9.3
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End of dialog contentReviewed: 15 July 2024
Biser
BulgariaExtra cleaning will be appreciated
Super central location close to everything
Stayed in July 2024
Reviewed: 1 July 2024
Nele
GermanyRooms could use a bit of work
Great location! The staff were absolutely lovely and always more than happy to help. They gave great recommendations for things to do during our stay!
Stayed in June 2024
Reviewed: 29 June 2024
Chloe
United KingdomThere were some mosquitos and the room was a bit dark.
Nice pool, clean room, bit of a walk out of town but not bad. Really lovely staff at front desk.
Stayed in June 2024
Reviewed: 1 May 2024
Eugenia
GermanyIt's very close to the main road, so it can get a bit loud during the night because of the traffic. Other than that super hotel.
Very nice place to stay. Rooms are beautiful. Location is top. It's super easy to catch the bus to the beach. Supermarket just across the road. The staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Hurdleg
CanadaFriendly staff, convenient location, clean and quiet room.
Stayed in March 2024
Reviewed: 25 February 2024
Zariah
United StatesBed weren’t comfortable, room small and not a lot of amenities
Cute and put away
Stayed in February 2024
Reviewed: 3 February 2024
Jovan
NorwayNothing
Good location. Very helpful stuff, they were always willing to assist.
Stayed in January 2024
Reviewed: 31 January 2024
Tanvi
United KingdomQuite a few things weren’t working when we first got into the room and although they fixed them, they should have maybe tried them before we got into the room.
The bed was really big and there were 2 sinks which was very helpful. The staff was also great at recommending things to do but the activities weren’t crazy expensive like most hotels. The location was so good - huge supermarket across the road and collectivos nearby.
Stayed in January 2024
Reviewed: 23 January 2024
D
CanadaExcellent central location in Tulum, next to big grocery store. I was given free room upgrade as booking.com customer
Stayed in January 2024
Reviewed: 28 December 2023
Eeva-liisa
EstoniaEverything ok.
Nice small hotel, staff very helpful. Next door popular restaurant where we had breakfast. Nice small pool.
Stayed in December 2023
Reviewed: 13 December 2023
Isabelle
United KingdomThe hotel is on the outskirts of the town next to 2 main roads, so even though it's in easy walking distance to the centre it could be quite noisy at night and early morning. Would definitely recommend a car or taxi to get to the Tulum ruins or beaches.
The hosts where brilliant and gave us lots of local recommendations. The room was fantastic, had everything we needed and even had its own private pool on the roof. It's also within easy walking distance to the main town centre.
Stayed in December 2023
Reviewed: 4 October 2023
Ethan
United StatesNeed to fix the sink in the presidential suite
Very nice room, responsive staff, excellent AC and shower, cute building, centrally located in El Centro
Stayed in October 2023
Reviewed: 3 July 2023
Mayra
Puerto RicoNothing really.
This boutique hotel is awesome just around tje center in Tulum. Alan, Peter and Rodrigo are just exceptional! They go beyond to make you feel good and have awesome recommendations of restaurants, how to move around, tours, etc we had a great experience!!
Stayed in July 2023
Reviewed: 7 June 2023
Steve
BelizeHot and cold showers would be nice
Quite, clean rooms, nice air-conditioning and location
Stayed in June 2023
Reviewed: 22 April 2023
Nitin
United KingdomCentral and convenient location Friendly and exceptionally helpful staff
Stayed in April 2023
Reviewed: 11 April 2023
Samantha
United StatesNo blankets on beds, just flat sheets. Pool was off limits for our whole stay
The staff is very friendly and helpful.
Stayed in April 2023
Reviewed: 5 April 2023
Nathalie
NetherlandsNoisy at night, but no problem with earplugs
Great big room, great facilities, clean, good location, very friendly staff.
Stayed in April 2023
Reviewed: 19 March 2023
Todd
United StatesThe location, price, and most of all the staff!
Very nice staff. They're always there and ready to assist.
Stayed in March 2023
Reviewed: 7 March 2023
Samantha
Malaysiaa glass bottle for water would’ve been good
cute and great staff and in a good location
Stayed in March 2023
Reviewed: 10 February 2023
Alexie
United KingdomIt was on the crossroads so it was easy to access everything. The supermarket was also right opposite & so was the shuttle bus to go to playa del Carmen. there was a restaurant right outside that did really good, authentic Mexican food & drink.
Stayed in February 2023
Reviewed: 30 January 2023
Tim
United StatesThis is a small hotel situated at two main crossroads, so about 20 min walk to the Centro area where the Ado bus station is located along with myriad shops and restaurants. Close enough to walk to but far enough from night party noise. The beach area is about 3 km away - could be walked but better on a bike, of which there are many to rent from various places nearby. There are many new restaurants and shops on that road as well. I stayed three nights in one of the bungalows which was more than adequate. It’s an older property so some facilities were a bit dated, for example, it was necessary to hold down the button to make sure the toilet flushed properly. Staff always made me feel welcome and had plenty of ideas of where to eat, visit, etc.
Stayed in January 2023
Reviewed: 26 January 2023
Peter
United StatesIt’s near a busy intersection which makes it noisy.
We stayed in the Presidential suite with it’s own rooftop patio and pool. it was a nice large space with all the amenities we needed. Alan at the front desk was exceptionally knowledgeable and helpful each day. it is very centrally located with many great restaurants and supermarket across street. Loved the big discount offered to Cenote Tortuga.
Stayed in January 2023
Reviewed: 25 January 2023
Marlou
Netherlandsthe location isn’t the best: at the border of Tulum. Renting a scooter is a neccessity.
the room was nice, great bed.
Stayed in January 2023
Reviewed: 14 January 2023
Meg
Australiathere was no food offered at the hotel even though that was stated on booking.com with pictures of it but didn’t bother us because of the restaurant next door
staff were amazing (Alan), hotel was beautiful, the restaurant next door had incredible food, good location
Stayed in January 2023
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