Very well located, beautiful patio and nice and clean pool. The room was spacious and clean and the breakfast was amazing! It was home cooked and varied every morning.

Stayed in July 2024

The water pressure in the shower was far too low.

On most days the breakfast was very good. The room was very large and we appreciated the space. The staff worked very hard and were always helpful. Great to have a fridge and microwave.

Stayed in July 2024

The bathroom was a bit tight.

It was very central, with comfortable beds, a small pool, a basic breakfast and you can rent a bike for $200 pesos a day and cycle to the ruins and cenotes!

Stayed in July 2024

Beds were a bit hard.

Cool and quiet.

Stayed in July 2024

Breakfast was not enough at all, and it was of bad quality.

The room

Stayed in July 2024

There was no light on the nightstand which meant it was all light or no light but that would be my only quirk

The staff were absolutely amazing and unbelievably helpful. I was here the days before the hurricane Beryl and she was very supportive and gave advise and shared the plans the hotel had for each scenario which was very ensuring. The property is nice and clean and the rooms spacey. There is a well maintained pool and the hotel is close to all the tourist attractions

Stayed in July 2024

Broadband / internet intermittent…

Location good, near ado coach station and short distance from many local restaurants.

Stayed in July 2024

The room only had the basics, what do I mean by that? It had a bed, tv and bathroom, no extras. Breakfast was also basic, continental.

The location, it was close to the restaurants and main road.

Stayed in June 2024

Only 4 parkings for a lot a rooms hotel

Stayed in May 2024

Spacious room with ac, comfortable bed, nice pool, pretty calm but central location. Breakfast includes toasts and granola with fruits and yoghurt, but all good quality.

Stayed in May 2024

Wifi didn't work fast all the time. Breakfast is ok if you can eat wheat, but they don't have much to offer if you are on a gluten free diet. At least I was able to make myself a small breakfast, because of the fridge and microwave oven. The room was really basic. I hoped to have even one chair in the room but there was none so I had to eat my snacks and breakfast in the bed

Pool is nice. Close to the centre and not too long walk from the ADO station. Renting a bike was nice, it cost 200 MXN/day. There is a fridge and microwave oven in the lobby and guests can use them. It was a very nice surprise. I don't remember I saw a meantion of them when I made a reservation. There is also coffee all day in the lobby even in the afternoon it's already cold, but you can heat it in the microwave oven. Purified water is also available in the lobby.

Stayed in April 2024

The breakfast was tasty but very little.

Big room with a nice bathroom. Everything was clean and the bed was comfortable The staff was very friendly. Quiet area. About 15 minutes walk to ADO.

Stayed in March 2024

Bed was not comfortable.

It was quiet, very convenient location. Good restaurants around. ADO station not far. Decent breakfast (toasts, juice, fruits, coffee and tea). My daughter loved the pool.

Stayed in March 2024

Our towels were never changed and the breakfast was really small (a piece of bread and some Papaya)

Very pretty Hotel, clean and silent. It's really close to the center, the room is big, beautiful pool and rest area.

Stayed in February 2024

no hot water in the shower....the breakfast is very poor

the location is excellent, the staff are very nice and helpful

Stayed in February 2024

The main issue I had was that the beds were very hard, and I had trouble getting used to them. I also would have liked our sheets to be washed a little more since we stayed quite a few days at the hotel.

The staff were excellent and friendly, very helpful and kind. The hotel room is basic, but the hotel provides great value for the money, because they include a light breakfast and they had a small pool that was nice to cool off in. The location is great, it is in downtown Tulum close to a lot of good restaurants, shopping, just a couple of blocks away from the main road through town.

Stayed in February 2024

Wifi doesn’t work well in the furthest room

Calm

Stayed in February 2024

Minimum furniture in the room, nowhere to hang the clothes. The dirty towels were packed and put back....in 4 days they did not changed them. Also the cleaning was superficial and the rooms really needed some restauration or at least a general and serious cleaning. The mattresses were poor quality and the continental breakfast it's a joke.

Good location, near to shops and restaurants and transportation. The stuff was also nice and agreeable. And it was a good value vs the hotels located on the beach.

Stayed in January 2024

Super friendly and helpful staff. Nice and clean place. It would be nice to introduce some eggs for breakfast even hard bolid easy and unexpensive and would add some proteins. AC works very well but blows cold air straight on bed so we got sick. We moved bed to other site of the room and it really helped.

Stayed in January 2024

Staff was super frowndly and helpful.

Stayed in January 2024

a bit expensive

breakfast basic, toast, coffee, fruit and yoghurt, but otherwise good. we paid for extra big room, and this was super. staff really helpful and friendly

Stayed in January 2024

E smell of sewage coming from the toilet but resolved by keeping the door closed.

Location very convenient. A lot of restaurants and bars nearby and walking distance from bus station. Good value for money with breakfast included as well.

Stayed in January 2024

The parking area is the street so you may not have a place to park when you arrive and the street is with some traffic.

The location is perfect, very closed to restaurants and bars. The hotel is very quite. The breakfast is good.

Stayed in November 2023

The wifi was not very good, therefore we couldn’t do much online when we were relaxing at the hotel. There was also a sewage type smell coming from the drains sadly.

The property was well decorated both inside and out. We enjoyed a free breakfast and used the hotels bike rental both for push bikes and a electric scooter at a reasonable price. The location was close to everything that we needed. The hotel offered good information about Tulum and the staff were friendly. The air conditioning worked well and the bathroom was a great size. The hotel also has a curfew for noise which was good as we were on the ground floor.

Stayed in November 2023