Campos Eliseos, Numero 204 Colonia Polanco, 11560 Mexico City, Mexico
#55 of 548 hotels in Mexico City
Guests' ChoiceBased on 456 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.1
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 24 June 2024
Ianknowles
CanadaExpensive.
Very comfortable hotel in a nice location. I was attending a conference on site so there were limited options, but the hotel was good for my needs. Breakfast was good but very expensive if not included in the room rate.
Stayed in May 2024
Reviewed: 21 June 2024
Mozuyar
TurkeyBreakfast and extras were pricey
Very good and well maintained good part of Mexico City
Stayed in June 2024
Reviewed: 12 June 2024
Georgette
Puerto RicoGreat location
Stayed in June 2024
Reviewed: 9 June 2024
Hadla
KuwaitSome staff were less than helpful and kind of unfriendly.
Great location and fantastic hotel.
Stayed in May 2024
Reviewed: 22 May 2024
Christine
Turks & Caicos IslandsThe
Stayed in May 2024
Reviewed: 2 May 2024
Maurizio
ItalyBig hotel
Excellent breakfast
Stayed in April 2024
Reviewed: 20 April 2024
Leonor
GermanyLocation
Stayed in March 2024
Reviewed: 11 April 2024
Adriana
United StatesThe waiters all the time ask for the tip .
The front desk staff . The property are cleaning
Stayed in March 2024
Reviewed: 4 April 2024
Kathya
United StatesIs all beautiful
Stayed in March 2024
Reviewed: 31 March 2024
David
United StatesKind and friendly staff. The common areas and rooms are very clean.
Stayed in March 2024
Reviewed: 30 March 2024
Bonnie
CanadaRoom size could be bigger
Access to club lounge was a great add on
Stayed in March 2024
Reviewed: 12 March 2024
Orietta
ItalyThe service of the room wasn’t precise enough
Tutto
Stayed in March 2024
Reviewed: 17 February 2024
Gary
United StatesClub level waiters were excellent.
Stayed in February 2024
Reviewed: 12 February 2024
Helen
United KingdomThe members lounge closed at 9pm. It would be nice to have it open until at least 10pm
Excellent location with very good facilities.
Stayed in February 2024
Reviewed: 6 February 2024
Alex
PeruSmart TVs would be nice , but everything was fantastic honestly
Accesible, helpful and kind staff, great facilities
Stayed in February 2024
Reviewed: 6 February 2024
Craig
United StatesWay too expensive for rooms and restaurants.
Location
Stayed in February 2024
Reviewed: 30 January 2024
Nichola
United KingdomWe liked everything about the hotel although we didn’t eat in any of the restaurants.
We liked the coffee and pastry shop. My family really liked the gym and health club.
Stayed in December 2023
Reviewed: 18 January 2024
Jonathan
United KingdomSlightly surly staff
Good location and very good food
Stayed in December 2023
Reviewed: 16 January 2024
Elizabeth
United KingdomThe staff were efficient and provided what we had requested as a room, it was clean and quiet, although small, and the Club lounge was comfortable and generous with its breakfast and canapés. The location is excellent for the park and the Anthropological Museum and there are dozens of good restaurants and bars all around the area.
Stayed in January 2024
Reviewed: 8 January 2024
Grace
MexicoThe breakfast buffet is great but they were slow with some ingredients so we didn't get to try everything we wanted.
I stayed on the 43rd floor, a view of Bosque de Chapultepec was amazing! The rooms are large, very clean, and everyone was very kind. They sent us a gift because of our anniversary. The location is fantastic for walking and seeing museums, very safe. I absolutely recommend.
Stayed in January 2024
Reviewed: 7 January 2024
Carmen
PortugalThe bar
Excellent
Stayed in January 2024
Reviewed: 1 January 2024
Garima
United StatesThe location is more in Polanco so not close to areas like Roma and Colima.. for anyone wanting to checkout the bars and restaurants
Great rooms. Descent views
Stayed in December 2023
Reviewed: 28 December 2023
Andrés
ColombiaQuite expensive for similar options with same value. Probably was due to the F1 race.
Facilities are clean, comfortable and spacious. The pool and gym area is very nice. Good food service and breakfast.
Stayed in October 2023
Reviewed: 26 December 2023
Mohan
United StatesGood property in a great locale
Stayed in December 2023
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