Everything was good

Clean, classy, great mattress. Breakfast was very good. Pool was awesome

Stayed in June 2024

Price is a bit high, places like it tend to forget this is Mexico and not the US

Clean, very well kept and the staff is very friendly and helpful

Stayed in May 2024

The breakfast/ menu said BRIOCHE! In fact it was cold, hard toast! Showed staff a BRIOCHE PHOTO! Forget the breakfast here! Go to DOCECUARENTA!

Location Suite at end of hall

Stayed in February 2024

That there wasn't a shuttle to the beach club or El Mirador Restaurant. While the staff was super accommodating in booking us taxi's, a shuttle would have been preferable.

We loved the beach club and we loved that meals (breakfast, lunch and dinner)

Stayed in November 2023

A shuttle to the beach club

Lunch at the. Each. Lin and dinner up On the rooftop were fabulous The customer service was amazing

Stayed in November 2023

The staff, while not unpleasant, clearly has not been trained in service or hospitality. When we checked in and our room was not ready there was no apology or suggestion of where we could wait. A warm smile and an offer of a complimentary cocktail at the rooftop bar would have gone a long way.

Beautifully decorated hotel with unique and attractive spaces. The rooftop bar was cool and the breakfast area was spacious and relaxing. Nicely decorated room with comfortable bed.

Stayed in October 2023

no lounge chairs by the pool

The food was delicious

Stayed in April 2023

The hot water pipe in our bathroom sink was leaking and we told the office but it was not fixed during our stay so we had to turn it off and only use the cold water. It leaked out onto the floor which was tile if we hadn’t turned it off.

The breakfast was delicious and convenient!

Stayed in March 2023

There should be a coffee maker in each room. Would be great to have a small desk and chair in the room We were assigned a room next to the elevator. Not sure why we always get the room next to the elevator, since It’s usually louder. In this case it was no big deal because it was quiet throughout the hotel. The staff was excellent and very friendly. I would think a glass of wine for new guests would be an excellent marketing idea given the price per night of the Room. ( The hotel price is similar to what I would pay in the United States for a similar hotel and location.

Excellent location. Jose was excellent at the front desk. The Bed was super comfortable.

Stayed in February 2023

beautiful, clean comfortable and great location

Stayed in February 2023

Parking was very limited and street parking only.

Rooms, Garden Restaurant, Rooftop Restaurant/Bar, Private Beach Spa El Pharoh and El Mirador Hilltop Ocean View Restaurant.

Stayed in November 2022

Beds hard and room dated. Shower temp not consistent

Really pretty

Stayed in December 2022

A coffee maker or kettle for tea in the room would be nice since there isn’t an option before the restaurant opens at 7:30. Also, the beach club was closed one of the days of our stay.

Beautiful, spacious room. Close to everything downtown. Great views from the rooftop bar and excellent fresh squeezed orange juice at breakfast.

Stayed in November 2022

Nothing

Everything was awesome ! Staff super friendly and very helpful providing us tips and help to get around .Every one made us feel comfortable and so welcome.We can’t wait to visit again .

Stayed in October 2022

Architecture and modern/contemporary style

location & staff

Stayed in September 2022

perfect location

Stayed in May 2022

Couldn't fault this place - it was great to have all the creature comforts of a great hotel in a traditional Mexican setting.

Estrella offered fantastic customer service for our 5 night stay at Guaycura. Always helpful and lovely to chat with. The bar staff and cleaning staff were also fantastic, always with big smiles and warm welcomes. Our room was exceptional - so spacious and relaxing with a great little view over the trees to the ocean. Although we didn't eat here we enjoyed lazing by the pool on the rooftop enjoying drinks and relaxing. Very relaxed and calm atmosphere and in a great location.

Stayed in April 2022

Standard room was a bit small and lacked storage space.

Sunset roof terrace,beach club although you had to drive to it.

Stayed in February 2022

if your room is located towards the street, it can be a little noisy. the beach club is nice but you need to drive by car to reach it. overall the hotel is a little pricy but justified for what you get.

Nice Hotel close to some nice restaurants and easy to reach. The rooms are well equipped and cozy. The beach club (5min drive from the hotel) is nice and relaxing. the hotel‘s roof terrace offers nice sundowners.

Stayed in November 2021

next to a busy avenue so it can get noisy at times. rooftop closes early (before 9p) so unable to enjoy a late night cocktail

very well kept, nice artwork and rooms are very comfortable. the staff was amazing and very helpful and went above and beyond to help me place welcome gifts in the rooms of my guests including 2 that were staying in another hotel!

Stayed in November 2021

nothing

Friendly staff and rooftop pool

Stayed in October 2021

Friendly staff, quiet location and very comfortable room!

Stayed in November 2021

I wish you served lunch and dinner but that was it. Otherwise, it was a great stay and I'm so glad I got the chance to enjoy it.

I wish you served lunch and dinner but that was it. Otherwise, it was a great stay and I'm so glad I got the chance to enjoy it.

Stayed in October 2021

This review has been hidden because it doesn't meet our guidelines.