It's a shame that the hotel doesn't do breakfast. It has the standing and space and size to be able to offer this. If you want to leave relatively early for the train then you have to buy stuff in from the supermarket but there is no fridge to keep things in and no coffee maker in the room. I am getting a tad annoyed about the tip envelopes in Mexico hotel rooms especially when you are only staying one night - what special service warranting a tip do you get? Also clearly had not checked that everything worked in the room - ceiling fan, hairdryer - not an issue for us but certainly not too worthy!

Excellent building, really interesting. Room was big and very nicely decorated. Two minutes walk from the main square. The room was well equipped.

Stayed in June 2024

The TV was an old box, had to do tricks to close the door

The building is beautiful, well located and well maintained

Stayed in June 2024

I could feel some springs on the bed but it was not a big problem.

This is a beautiful hotel. The colours, the decor, the style, it was really nice to come back to. It is a little older but had everything I needed and was great for the price.

Stayed in May 2024

By modern standards, the facilities are lacking - e.g. no kettle, coffee maker and wifi does not got to the rooms. (However, for some unfathomable reason, our room did have TV.) But the lack of these sorts of modern conveniences is in keeping with the overall style and shouldn't be taken too strongly. And a general comment about El Fuerte - charming and well worth a visit, but come armed with effective insect repellent - otherwise ubiquitous swarms of voracious midges will leave you with bites which are extremely itchy and take weeks to heal, even if not scratched.

The huge plus for this hotel is the charm, quiet, old fashioned ambience of this amazing building. With it's eclectic hacienda style, a visit is like stepping back in time. The form of the building, open courtyards with indigenous paintings, sculptures and other artefacts make it a highly rewarding place to stay.

Stayed in April 2024

It is not a swimming pool. I booked because it says they have one. It is a 2 ft deep spa.

Location and beds. Building is incredible.

Stayed in April 2024

Our shower was on the chilly side but it was hot enough that we didn't mind.

Hotel El Fuerte is in the most amazing building, very comfy beds, and the staff were incredibly welcoming and helpful (giving us advice on river tours, and organising our taxi to get to the El Chepe train station).

Stayed in April 2024

no coffee service in the mornings had to go out 2 or 3 blocks to get coffee.

300-year-old beautiful colonial-style building with a central courtyard full of beautiful flowers and antique decorations. Staff were friendly and knowledgeable about area and the exquisite building.

Stayed in April 2024

If there's a noise somewhere near in the corridor, it's heard very loudly. The installations are not very new and not perfectly clean. The internet doesn't work in room's because the walls are so thick that the signal just doesn't get through.

Good location, spacious room, very beautiful hotel, nice staff

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Liked it all

Beautiful and very helpful staff.

Stayed in March 2024

Beautiful property. Peaceful and serene. In the middle of town. Walking distance to the Plaza. Staff is very friendly and helpful! Looking forward to returning.

Stayed in March 2024

Caters to many groups which means it can get noisy. The shower was luke warm. The restaurant was closed so no food was available, no biggie though, as you could walk 10 minutes to the plethora of options in town. It would have been nice to explain that ordering a taxi to the train station would cost 200$ and not 60$ like on the way in. Because we shared it was cheaper, understand the logic and it wouldn't have changed the price, but it would have been nice to confirm with me first, instead of waiting for the taxi driver to bring it up.

Lovely hacienda hotel, 1 block away from the main square. The hotel staff was very professional and helpful. The room was huge and comfortable. The photos of the place are reliable.

Stayed in March 2024

Nothing.

Charming property with outstanding staff. Truly one of our best hotel stays ever.

Stayed in January 2024

Everything was great.

This hotel is fabulous from the time you set foot in it. The staff are friendly and helpful, the rooms are amazing, so quaint, colorful and comfortable. My favorite hotel in Mexico. It was nice to have as much filtered water as you like in the passage. The pool is pretty and clean. You cannot ask for a better location. Near the square, restaurants, church and museum.

Stayed in December 2023

A really interesting hotel. The decor and atmosphere of the hotel were terrific. I wish we could have stayed longer.

Stayed in November 2023

Pool

Location

Stayed in August 2023

Pool

Location

Stayed in August 2023

No coffee or restaurant on site or least not open. Had to go out for coffee and meals. The TV is old.

The decor and design are amazing. Very good location.

Stayed in July 2023

Central location close to park, restaurants and the Mercado. The interior was a delight of colour and of a classical Mexican design. Super cool.

Stayed in June 2023

this hotel is stunning

Stayed in May 2023

There was construction at the hotel so it was quite dusty. The outdoor Jacuzzi was dirty and water cold. We made the mistake of thinking Jacuzzi equaled hot tub. The rooms are a little dated. Old box TV’s with very poor quality. Our friends TV didn’t work at all. Restaurant was not open . They would do breakfast if pre ordered for 160 pesos. Lots of other options outside the hotel.

The hotel was very quaint with lots of original tile and Mexican decor. Very beautiful and interesting. Good location.

Stayed in February 2023

room was cold and dark - but we were there in winter and I guess it’s geared to the heat

A little quirky deco wise but a characterful place to stay helpful staff

Stayed in December 2022

did not have frills like coffee maker or kettle. WIIFI was limited to lobby only. no fridge ice maker

it is an exceptional hotel with antique character. it is a monument itself

Stayed in January 2023

Stylish butique hotel owned by friendly and hospitable family. Best place to stay in El Fuerte.

Stayed in December 2022