Libramiento Sur Poniente 2950, 29060 Tuxtla Gutiérrez, Mexico
#22 of 61 hotels in Tuxtla Gutiérrez
Guests' ChoiceBased on 32 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
8.4
Value for money
8.2
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: December 12, 2023
Wayne
United KingdomThe bedside lamp didnt work. A kettle in the room would have been great. Not really up to a Marriot Standard
The Queen Suite was a great size with a lovely view over the city. Aircon great. Breakfast good although replenished slowly. Pool was fab. Comfy Bed. Good location
Stayed in December 2023
Reviewed: February 21, 2022
Luca
ItalyA little out of the city
Clean, and great staff
Stayed in January 2022
Reviewed: January 12, 2024
Juan
MexicoNothing
nice room, delicious breakfast, everything central
Stayed in January 2024
Reviewed: July 8, 2023
Lessly
MexicoThe pillows tu small, beds felt dirty and were uncomfortable and the ac was super loudy. The pool was pretty dirty it was nasty getting into it.
The breakfast, the staff was trying their best, and the taxi company divers aboutside good prices and very friendly.
Stayed in July 2023
Reviewed: March 6, 2023
Renae
United States of Americacleanliness…the breakfast….the pool….kind staff…even when they are limited in knowledge or in the KNOWing…they do try and IMPROVE each day
Stayed in March 2023
Reviewed: April 14, 2022
Veronica
United States of Americathe bed was super hard we couldn't rest.
staff not friendly at all, bed uncomfortable
Stayed in March 2022
Reviewed: January 18, 2022
Calos
MexicoThe cons here are related to cleanness, although the building is beautiful, the rooms (at least mine) was not clean and I even found some little croaches in the bathroom, furthermore there was some hair in my pillow, please be careful with these details.
I liked the locations of the hotel, it's a bit far from restaurants and touristic-interesting spots, but I'd say it's quite a quiet and lovely place to rest and reload batteries after a day of work or leisure. Plus they have an amazing pool and GYM, perfect to relax.
Stayed in January 2022
Reviewed: December 30, 2021
Paula
GermanyFacilities are very old, AC inside room extremely loud
Personal was outstanding, everyone extremely kind
Stayed in December 2021
Reviewed: November 5, 2023
Alberto
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: July 17, 2023
Francisco
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: March 6, 2023
Renae
United States of AmericaThere are no comments available for this review
Stayed in February 2023
Reviewed: February 11, 2023
Bustamante
MexicoThere are no comments available for this review
Stayed in January 2023
Reviewed: January 14, 2023
Rives
United States of AmericaThere are no comments available for this review
Stayed in December 2022
Reviewed: November 15, 2022
Ana
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: February 3, 2022
Romeo
MexicoThere are no comments available for this review
Stayed in January 2022
Reviewed: December 26, 2021
Mi13ke
MexicoThere are no comments available for this review
Stayed in December 2021
Reviewed: November 10, 2021
Nicolás
MexicoThere are no comments available for this review
Stayed in November 2021
Reviewed: March 21, 2024
Victor
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: October 15, 2023
Mariana
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: October 15, 2023
Mariana
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: October 8, 2023
Sona
PolandThere are no comments available for this review
Stayed in October 2023
Reviewed: September 11, 2023
Gabriela
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: February 24, 2023
Ермекбаев
KazakhstanThere are no comments available for this review
Stayed in January 2023
Reviewed: October 29, 2022
Rolando
MexicoThere are no comments available for this review
Stayed in October 2022
Showing 1 - 25
Grenoble, France
Cinisello Balsamo, Italy
Tweed Heads, Australia
Sierra Nevada, Spain
Bangkok, Thailand
Sopot, Poland
Florence, Italy
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content