Prepare for mosquitos in the room. However they are everywhere. You can get anti-mosquito creams and products in shops without any problems.

We enjoyed our say. Tthe location was perfect and we had no problems parking on the street. Staff was very knowledgable and helpful. I didn't realise we will have a minifridge which was useful and the breakfast was very tasty.

Stayed in May 2024

Friendly staff, clean & comfortable and good location

Stayed in June 2024

very good breakfast, spacious room, nice garden and swiming pool. Great location very close to plaza mayor and local restourants

Stayed in May 2024

Beautifullly landscaped and clean facility. Quiet rooms with great water pressure. Perfect proximity to walk to all the attractions.

Stayed in May 2024

Very friendly and helpful staff. Excellent location! Great specious rooms, very clean and nice style.

Stayed in May 2024

No 4 star hotel although booking says so. The water in the pool has a greenish colour which is not very inviting.

Very good location - close to the main square, bus station and collectivos in a save area. Really quiet atmosphere with a beautiful garden. Breakfast is good, but more variety would be great.

Stayed in April 2024

Pool's sunbeds were dirty

Excellent location, clean and comfortable, beautiful pool.

Stayed in May 2024

The water in the shower did not get hot but it didn’t matter because it was so hot outside the cool water was pleasant.

Great location, two blocks to the cenote and one block to the main square. Nice pool, cold aircon and friendly and helpful staff. Breakfast was 130 pesos and freshly prepared. Valladolid is a pretty town with plenty to see. San Roca is not as fancy as a couple of other places in town but it has everything you need at the right price.

Stayed in April 2024

Hotel was in a great location, walking distance to cenote and main plaza

Stayed in April 2024

N/A

Really nice and cozy place in the city centre. Great breakfast. Free street parking places around.

Stayed in March 2024

No Hot shower; no bottle opener; no toilet brush; no chairs in room.

Beautiful view; friendly staff; great location, clean, big room.

Stayed in April 2024

We had a quite small room with no windows so it did feel a bit too small for a family of 4. Also there are no blankets on top of the sheets so it was quite hard to sleep with the ac on without it getting too cold. Another nice thing would have been to have a kettle to be able to make coffee

The hotel is very central so that was the best thing about the hotel. It was also really clean and the ac was working perfectly.

Stayed in April 2024

The staff and facilities at Casa San Roque are primo first class, yet simple and charming. We will definitely be back! Thank you, Sta Isabel and staff!!

Stayed in March 2024

The rooms were tired

Staff were very friendly and helpful

Stayed in March 2024

The hotel is located right in the center of town. Great location! Staff was great and very accommodating. We had issues with the air conditioning and it was solved immediately! The owner came down and offered us a complementary breakfast!

Stayed in March 2024

Beds were really hard and not comfortable

The pool area. The courtyard. The staff. The location

Stayed in March 2024

- Rooms are very dark - Rooms are very empty and they could be deocrated more to add more coziness. - Shower was only dripping and the water was only luke warm

great location close to the centre square. Cute little hotel with very big rooms, staff was very friendly. We did not try the breakfast because we were always going on early trips, but the staff prepared lunch boxes with sandwhiches, fruit and a juice for us instead. That was super nice :)

Stayed in February 2024

Great location, friendly and helpful staff, pleasing atmosphere with flowers and hummingbirds.

Stayed in March 2024

Be careful of the slippery patio near the swimming pool if you have wet feet. It's fairly similar in the rooms after a shower. We lost running water briefly - 20 mins or so.

Absolutely excellent staff. My partner was on the tail end of a short but intense bout of food poisoning and was struggling in the heat. We booked last minute to gather ourselves before moving on from Valladolid and they couldn't have been better in accommodating us and managed to get our room cleaned and ready a few hours early and we're attentive to my partners needs offering soothing tea, a lovely breakfast - which we hadn't booked. Such a relief and really set us straight for the rest of the trip. Room was ultra clean and comfortable. Really good AC and fan light. They provide a little bottle of water and a fridge to keep food / drinks cool. Location is a couple of minutes from the plaza. Thanks so much!!!

Stayed in March 2024

Parking

Location

Stayed in March 2024

Lovely spot with plenty of room. Very nice outdoor sitting area by the pool.

Stayed in February 2024

Nothing, all was good. There was nothing that I could improve on. all was great.

This is a well located, clean hotel. Our room was clean and comfortable. The location was very safe and close to many cafes and restaurant. The morning breakfast that was included was very good and the service at the seating area was amazing. the pool area was a nice surprise although we were too busy to get much use of it. The staff at the front desk were equally amazing,

Stayed in March 2024

Nice people

Stayed in March 2024

Shower water lukewarm at best, and there was a huge death roach. Towels need a lot more softener.

Breakfest, personnel, location.

Stayed in February 2024