Internet was low and bad and phone signal is extremely low.

Location is great. Staff was nice and friendly. It's okay, you get what you pay. Nothing more, nothing less

Stayed in April 2024

Because the rooms are located around the central courtyard which is also a restaurant you can hear the noise from the courtyard in the rooms (or at least the room I was in situated on the ground floor in the corner of the courtyard). This ended by 2200 or 2300 so wasn't a problem but imagine it could be if customers are eating late at the restaurant.

Very well located hotel on the main street close to all the cafes and shops and main plaza, within walking distance of all the main sights and the bus station. Rooms are located around a lovely central courtyard. The room was well appointed with tv and ensuite. Staff were very friendly. And the room happened to be available when I arrived early in the morning so they let me check in.

Stayed in March 2024

Good location, nice courtyard, staff very friendly and helpful.

Stayed in March 2024

No balcony or external window but not an issue for us

Extremely helpful staff. Perfect location. Great recommendations for what to do in the city.

Stayed in November 2023

The bed was really comfortable. Location was right on the center of downtown in a quiet zone. Super peaceful place, and great design. Staff was really nice and helpful.

Stayed in October 2023

I was travelling alone but I think the queen bedroom I was staying in would be quite small for two people. Because of the size of the room, there was no bedside table which would have been nice to have for water, my book, phone etc.

Perfect location - right on the main pedestrianised street of the city with lovely bars, restaurants and shops just moments away. My room was comfortable and cosy with a large bathrooms The staff were all really lovely and kind!

Stayed in August 2023

staff weren’t overly friendly but helpful when asked

location and cleanliness

Stayed in April 2023

Nothing, all good

Great location on main street, 15mins walk from bus station. Quiet room on upper floor with (almost) private terrace. Friendly and helpful staff. Restaurant on site if required

Stayed in April 2023

i was lucky to have room at top floor so view & sunshine on the patio

Perfect location , on pedestrian street , but the rooms at the back part are quiet. hot & cold drinking water on each floor

Stayed in March 2023

Nothing. We loved it

Great location, close to everything. Lovely patio whe re we enjoyed a really nice breakfast. We were lucky to get the highest room in the building (room 44) which was really spatious and full of sunlight. And the beds were sooooo comfortable!!!!

Stayed in February 2023

good location, nice and comfortable. Friendly and Professional staff.

Stayed in February 2023

We had a room on the courtyard and it was a bit noisy (I recommend asking for a room which doesn’t open onto the courtyard)

Perfect location, beautiful building, clean rooms, nice staff

Stayed in January 2023

the crew don’t speak English at all!!!

the location

Stayed in September 2022

At first i stayed in the rooms downstairs - it was so noisy. When I move upstairs it was less noisy but you still hear ppl talking. There is no heater in the room, and the sheets fells some time damp. The room is not for 2 ppl. Take the bigger one. And in the upper rooms the curtain transparent so there is not so much privacy and there is light from outside

Location location location!! The staff are great. Very nice ppl Hot water in the shower 🚿 Good coffee ☺️

Stayed in October 2022

the clean of the hotel and location to this magical town

colonial style and comfortable

Stayed in July 2022

Room a bit small

Very central

Stayed in July 2022

no service at night

the garden area

Stayed in July 2022

nothing!

the best location in town, the place was beautiful and the staff really nice, every day they cleaned our room

Stayed in July 2022

Friendly staff. Very clean.

Stayed in June 2022

There was one instance where we did not have water or electricity. But it wasn't not just at the hotel it was the entire block. We had a tour scheduled for that morning which made it a bit difficult to get ready.

The hospitality of the staff is amazing. The location is great as you get to simply walk outside where all the vendors, music , and restaurants are. It is the perfect location!

Stayed in May 2022

extremely slow persobal in restaurant !

location in center was a perfect…

Stayed in March 2022

It's kind of a small room but in the city center I guess it's what you would expect.

Great location. Comfortable. Cool city.

Stayed in December 2021

Very nice hotel in an excellent location in a pedestrian area in the middle of San Cristobal. Beautiful courtyard in colonial style. Very friendly staff.

Stayed in February 2022

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A quiet place, very clean and comfortable. Breakfast was tasty.

Stayed in December 2021