Staff was very nice, not always available. Asked about using the hot tub, but wasn’t able to figure out how to turn it on. It is also facing a very noisy street, so somewhat difficult to sleep.

Beautiful, authentic , close to restaurants and the square

Stayed in November 2024

Issues with our first room, which included no air conditioning and a clogged sink. Quite noisy with the renovations on the ground floor.

Great location. Staff were very helpful and friendly. One person in particular made our stay much better. We had some issues with our first room, but she did everything she could to look after us; including putting us in a second room of our choice, which was large and beautiful.

Stayed in August 2023

On the corner where all traffic, buses pass. So great location for walking but very noisy. However, this I would assume would be applicable for a lot of hotels in the centre. Could do with a coffee machine in the room for the price.

Super large room , easy access as middle of centre and service facilitated a fridge for me as I had to store medicine. All facilities for bathroom provided which was great and even got a delivery of roses for the room.

Stayed in May 2023

The location and decorate. Towels are great !

Stayed in November 2022

Our room smelled moldy

close to everything in the city center

Stayed in October 2022

There is a gym directly behind the hotel that holds insanely loud zumba classes everyday 8am-9am… even on the weekend. Not the fault of the hotel but it will affect your experience if you plan on sleeping beyond 8am.

Property is nice and spacious. Perfect location for exploring downtown San Miguel.

Stayed in August 2022

The zumba studio next door began their very loud music at 8:15 am every morning. This would have been good information to share with guests.

The staff was exceptional! Everyone was very kind and helpful. I would prefer that they did not wear muzzles on their faces. This is completely unnecessary, ineffective and not healthy for the staff members.

Stayed in May 2022

ok

no breakfast

Stayed in May 2022

Noisy street

Views of the church, lovely room, very central

Stayed in April 2022

The room could use some renovation works

the terrace was amazing

Stayed in April 2022

I thought there could have been a free upgrade. did not seem to be that many people staying there and the first room they showed me was windowless and a bit too dark. None of the staff speak English which is too bad if you are a tourist

they managed to change my room which was windowless to begin with

Stayed in March 2022

a tad noisy next to bus stop. but that's what downtown is about.

perfect excellent shower, great location, great mattress, lovely room and building. nice roof deck, amazing views!!

Stayed in February 2022

My room had no windows. Not a big deal since I spent most of the time out, but it would have been nice to have at least one for natural lightning.

The staff and location were amazing.

Stayed in January 2022

comfortable bed and great location

Stayed in September 2024

Confortable y hermosa vista

Stayed in March 2024

Everything was perfect

We had a wonderful time! The entire staff was so friendly, polite and helpful. Our room was stunning and comfortable. We had the King Suite with 3 balconies, located on the 2nd floor. I totally recommend staying here! Note! This is in the heart of the city, close to churches. Night sounds ended by 10 or so, but morning church bells surround you on Sunday morning. This didn't bother us as they were beautiful to hear.

Stayed in November 2023

When deciding on a property, I looked only at hotels with air conditioning. The room we reserved at this property advertised air conditioning and a mini fridge (among other things). There was neither. It was 92 degrees and unbearable for sleeping. There were balcony doors, but no cross breeze, no privacy with the doors open, and noisy 24 hours with honking horns, revving motorcycles, blaring music, etc. Management said we would receive a refund, and we have not. Very unpleasant conditions and dishonest management.

The hotel is conveniently located. Our room was large and nicely furnished.

Stayed in June 2023

The room we had did not have AC but they gave us 2 fans and there was a fan in the ceiling so problem solved

We had an amazing stay this hotel is top notch on par with hotels at much higher class. Our room was a large suite with a full kitchen very large bathroom beautiful high end furnishings and comfortable designer beds. The staff was so friendly and accommodating to 2 very high maintenance travelers. Every day we had a nice surprise in our room weather it was fresh flowers or ice and soda or a bottle of wine. I was astonished at how caring the hotel staff were and honestly cannot put into works how glad we are to have chosen to stay here.

Stayed in July 2023

This place was so lovely, I kind of wished I would have stayed an extra day. I got locked out of another place I had booked and went here last minute, late at night. They came and let me in, and my room was super nice and beds were really comfortable.

Stayed in February 2023

Great location , great staff

Great location many nice rooms but the best is the one on top of the building next to the terrace bar, go for it,

Stayed in April 2023

On arrival they took me to a smaller "annex" building which had no pool, no terrace, and none of the amenities you see in this listing. - They did offer me to move to the other building if i pay double what i had already paid.

The main building is great, sadly this listing with all the pretty pictures you see here, its NOT for the main building.

Stayed in February 2023

I loved this property.

This hotel was amazing, from the owner Magdalena to all her employees Eli the housekeeper was amazing. Diana pizza gave my wife and I pizza 🍕 which was really kind to do. Paola helped us check in and with our bags. she also gave us tip for parking and even got us a discount. Aldo the bartender also shared his dinner with us (Aguachile), he is a great cook and a great bartender. the hotel gave us two complimentary drinks at their breathtaking views rooftop and the food was just part of their dinner. great down to earth group of people, made us feel at home. loved this place and for sure will go back. the rooms are spectacular and clean. Luz was also nice. god bless all of them 🙏 ps. their warm rooftop pool/hot tub is a treat 😎

Stayed in February 2023

Nothing bad to say about this place, if I ever come again to SMA I will choose it again.

We had the best experience ever in this hotel. Definetly a play to stay if you go for relaxing and feeling like home. The owner was so attentive and welcoming as much as the rest of the staff, we got the room next to the roof top which allows to enjoy the sightseeing and the life from outside. You can also have drinks there which were delicious.

Stayed in December 2022

The owner of the hotel called the police at checkout when he demanded I pay for a broken pot that occurred when I tripped over a coffee table that I did not see in broad day light. I had severe bruising ...

The location was excellent. In-house staff accomodating.

Stayed in December 2022