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  5. Reviews of Hotel Jardín Cancún

Reviews of Hotel Jardín Cancún 2 stars

Calle 4, SM 14, Cancún, Benito Juárez, Quintana Roo, 77524, México, Cancun, 77524 Cancún, Mexico

#150 of 208 hotels in Cancún

Guests' Choice

Review score

Based on 136 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    6.9

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 7 June 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Two Beds
    • Stayed 1 night

    The room was on the 4th floor, we had to carry all our luggage 4 stories, my husband has a bad back so he had to go up and down the stairs 2 times to bring all the luggage up, yes I did too.

    It was close to the Ferry, minisplit was awsome & cold.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good value but not for average tourist.
    • Leisure trip
    • Solo traveller
    • Standard Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    I couldn’t get cable TV to work but I doubt it had any English programs. The shower dripped.

    My visit was medical and this was good spot to recoup. Room was comfortable with good AC. Location was off tourist track. More realistic Mexican then hotel zone. No English spoken. People were authentic. Friendly. More true Mexican vibes then tourist areas. Good value.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good for one night given the price
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    Dodgy street. Best get a taxi right to the door. Outdated furniture and bathroom

    Big room. Good water pressure. 24 hour reception with fast check-in

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Ok for night or two
    • Leisure trip
    • People with friends
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    You need to pay for cleaning fee, it could be more clean for that fee.

    For a day was ok.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    We booked a room here twice. Nice people. Short stay.
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    The hotel was not easy to find. No good eating in immediate area. Water pressure poor. Should supply top sheet and better pillows for bed.

    The staff are very friendly and accommodating. We forgot our cell phone in the room when we left and they held it for us for several days until we could return. Bed comfortable. Room clean and nice looking. In walking distance from ADO.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    Bad location

    Nice room

    Stayed in January 2024

  • Reviewed: 17 December 2023

    7.0
    Fine place to stay for cheap
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 4 nights
    • Submitted via mobile

    There was a lot of noise all through the night. Place is slightly outdated. Not the best location.

    Very good price for Cancun. Friendly staff and very quick Wi-Fi

    Stayed in December 2023

  • Reviewed: 30 November 2023

    6.0
    basic hotel good for one or two nights
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 2 nights

    The open interior disturbingly carried the sounds from the other floors

    basic hotel good for one or two nights

    Stayed in November 2023

  • Reviewed: 20 November 2023

    6.0
    Decent place to spend a night or two if just looking for a place to sleep
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    Clean and has all the basics, about 15-20 walk from the main bus terminal.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    There was not hot water in the shower. You can here people outside the room. The neiberhood is not so nice and at night is little spoke go there alone.

    Nice big room. Good stuff. Good wifi

    Stayed in November 2023

  • Reviewed: 29 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning didn’t work properly and we reported it. It was not always clean.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    6.0
    Only good for a very short stay, but it’s definitely worth paying a bit more and finding something else
    • Leisure trip
    • Solo traveller
    • Standard Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    I was not hoping for luxury in any way when I booked this room, just a nice clean room. However, it was really a let down. The beds were made with duvets that had no cover and there were minor stains on the bedsheets. The bathroom was rusty, especially the floor of the shower. The drain was also smelling really bad. The worst for me was the noise. You can hear everything from the street (I was on the first floor with no windows, the noise was coming from the main entrance) and there are people speaking really loudly throughout the night. There was a dad screaming to his daughter at 7 am from one floor to another. On top of that, as much as I like reggaeton, it was blasting from the reception at 8-9 am, so you can’t really sleep past that time. There was also this really loud noise coming from the pipes in the bathroom at random times that would wake me up, and I’m not talking about water noise, it seemed like the pipes were going to explode. Overall, I slept 2 nights and I would not last any more.

    It is close to the ADO station as well as the buses that drive to the Zona Hotelera (ask the staff). It has plenty of options to eat around and the rates are very cheap. The staff at the reception desk was helpful. The room was quite big (I was only one person and had 2 beds).

    Stayed in October 2023

  • Reviewed: 25 September 2023

    7.0
    OK for a few nights in downtown area
    • Leisure trip
    • Solo traveller
    • Standard Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is in a bit of a run-down residential street a few blocks from a main road. The room furniture has seen better days.

    It was a clean simple hotel. The staff were excellent even when I arrived at 2am due to a delayed flight

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    The bathroom

    Place and price

    Stayed in September 2023

  • Reviewed: 1 August 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Two Beds
    • Stayed 3 nights
    • Submitted via mobile

    Hotel could take some updating. Needs a central area that offers a coffee or tea machine

    The location was a little weird at first but then you realized how close you were to experiencing a part of the real downtown Cancun. Living with the locals. Mall was 5 mins walk money exchange and even cellular store.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    6.0
    It's OK for a night or 2
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    It wasn't in the best part of town

    The price and space was ok

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night

    A modest hotel just 10 minutes from downtown Cancun ADO bus station. Polite staff, simple but acceptable rooms. Great for 1-2 nights when you need to use Cancun as a transfer point.

    Stayed in June 2023

  • Reviewed: 20 April 2023

    6.0
    For "need to stay for a night in Cancún with low budget" - this is your option!
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night

    The whole room (restroom included) stinked with mold. Curtains were covered with mold as well.

    They had aircondition, wi-fi and cold drinks at the reception. The staff was able to communicate in english.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior
    • Stayed 7 nights

    There was a musty smell to the room. The internet wasn't reliable.

    Staff was extremely friendly.

    Stayed in March 2023

  • Reviewed: 12 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    The lobby / réception watches their TV very loudly, even thought we were on the top floor, we could clearly hear it all night. I had to wear ear plugs to sleep. Can't imagine what it would be like being in the first floor. There is no elevator so be ready to climb up 4 floors.

    Clean big room, good AC, nice helpful staff. Secure parking

    Stayed in March 2023

  • Reviewed: 19 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 2 nights
    • Submitted via mobile

    No complaints. All good.

    Stopped off in Cancun for a few nights before travelling on across Mexico. All good: Nice sized room. Good value for money. Clean, Good shower. Fairly quiet location.

    Stayed in January 2023

  • Reviewed: 10 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    The neighbourhood was not for the faint hearted!

    Not a bad walk from the bus station and a short ride to the beaches. Lots of space in the room to spread out.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Two Beds
    • Stayed 1 night
    • Submitted via mobile

    quite noisy surrounding streets

    good value for money

    Stayed in February 2023

  • Reviewed: 23 January 2023

    8.0
    Nice place to stay.
    • Leisure trip
    • Couple
    • Superior
    • Stayed 2 nights
    • Submitted via mobile

    All good.

    Large comfortable quiet room. Helpful staff.

    Stayed in January 2023

Showing 1 – 25

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