Carretera Palenque - Pakal Na, esq Av Juarez, col La Cañada, 29960 Palenque, Mexico
#15 of 34 hotels in Palenque
Guests' ChoiceBased on 99 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 9 June 2024
Olivia
United KingdomThe staff are lovely but really not weary about noise. You’ll be forced to wake up early with them as they talk loudly early in the mornings, and have the leaf blower on first thing. I’d recommend avoiding the ground floor to avoid!
Great location, lovely pool, lots of jungle wildlife.
Stayed in June 2024
Reviewed: 12 May 2024
Stephanie
IsraelThe rooms don't feel very clean, there were mosquitoes everwhere, especially in the bathroom. The beds were a bit hard but we had a good sleep anyway.
It was an ok stay. We were given the room literally next to the pool. After understanding that we wouldn't have quiet there, we requested to change the room and this was done with no problem. If you arrive early, like we did, they won't give you the room even if the hotel is empty, which is a bit annoying but understandable, just to pay almost a full night to check in early does not make sense. Even so, they let us use the facilities with no problem before and after check in, which we were greateful for. There's also water to fill in your bottles.
Stayed in May 2024
Reviewed: 12 April 2024
Cz
ThailandA little bit far from center.
The hotel is close to bus terminal and supermarket.
Stayed in April 2024
Reviewed: 19 March 2024
Konstantin
United StatesNoise from the streets and a bunch of people hanging out in the pool until late.
Location is great, as well as the hotel layout and size of the rooms.
Stayed in March 2024
Reviewed: 1 March 2024
George
United KingdomTo be fair’ there was nothing we didn’t like 👍👍😀😀
Everything, early morning coffee when required and the staff were brilliant.. reccomend a stay at this hotel 😀😀👍👍
Stayed in February 2024
Reviewed: 1 February 2024
James
AustriaNo plugs close to the bed. Bathroom curten does not prevent wet toilet area.
Next to the ADO bus station and all the restaurants you need and still very quiet during the day and night (room 110 pool side). So perfect location. There are 2 cute house cats. Room was fairly clean and bathroom sufficient with hot water. We were able to use storage and lounge to wait for our bus until 10 pm.
Stayed in January 2024
Reviewed: 13 January 2024
Marcin
United KingdomInternet access is virtually non existant. You'll have to use your own mobile data.
Cleanliness and staff were great. They also stored our luggage.
Stayed in January 2024
Reviewed: 29 October 2023
Florian
GermanyShower could have been cleaner, hair from cleaning staff or previous person.
The location is in a good spot to the center and the ADO. Also the price we had for the room was good. Good for short stay in a comfy bed.
Stayed in October 2023
Reviewed: 14 October 2023
Elias
MexicoNOTHING
THE PLACE IS VERY GOOD LOCATED. IF YOU ARE HUNGRY AND DONT WANT TO FIND A PLACE FAR AWAY, THERE IS A POSSIBILITY TO WALK A FEW METERS AND GO TO A RESTAURANT WHO OFFERS COOKED FOOD TO TAKE AWAY, SO WE TAKE TACOS TO OUR ROOM. I WAS A RAINY SEASON, SO WE DECIDED NOT TO SWIM. LATER ON WE TAKE A WALK AND VERY NEAR OF THE HOTEL WE FIND NICE RESTAURANTS NICE AND GOOD PRICE. WE LIKED TO MUCH HERE THAT WE CANCEL HOTEL CLAUDIA IN MACUSPANA, TABASCO, WE DECIDED TO STAY ANOTHER NIGHT IN THIS BEATIFUL PLACE.
Stayed in September 2023
Reviewed: 25 July 2023
Léo
United KingdomSofa beside the bed was dirty
Bed, room, facilities, car park and area were great
Stayed in July 2023
Reviewed: 13 July 2023
Piotr
United Statesno elevator
very good location,, clean room,good service
Stayed in April 2023
Reviewed: 17 June 2023
Christine
Australiagreat location
Stayed in June 2023
Reviewed: 2 June 2023
Mary
New ZealandEveryone was very friendly and helpful
Pool was amazing, room was very comfortable.
Stayed in May 2023
Reviewed: 25 April 2023
Sergen
Netherlands-
pool
Stayed in April 2023
Reviewed: 18 April 2023
Sara
Netherlands-
We had a very comfortable stay at this hotel. As we arrived from the night bus and had to take another night bus the dat after, they arranged an early check in. And we were also able to leave our luggage and use all facilities such as pool and toilets until late in the evening. Staff was very helpful and friendly. The beds very super comfortable! Also they provide soaps and shampoo, the bathroom was okay. Airconditioning in the bedrooms. And most ideal was its location. literally 3 min walk from ADO bus station and all good restaurants.
Stayed in April 2023
Reviewed: 6 March 2023
Thomas
NetherlandsOnly four beds at the pool. Room was a bit smelly, originated from the bathroom drainage Double beds are not wide enough, probably around 140 cm..
Location is great. Pool is nice and clean. Staff is friendly Beds are comfortable
Stayed in March 2023
Reviewed: 27 February 2023
Vojtech
Czech RepublicGreat location if you arrive by ADO bus
Stayed in February 2023
Reviewed: 14 February 2023
Alexandra
AustriaThe aircon didn't work and the turn on really bright lights in front of the rooms which was uncomfortable (although there are curtains)
The location is perfect. 1 min from the bus stop and close to restaurants. The rooms are clean
Stayed in February 2023
Reviewed: 7 February 2023
Rob_nijhof
NetherlandsNo complaints!
Amazing value for money. Lovely hotel experience. Great staff. Comfy room and beds. Nicely decorated hotel. Lovely atmosphere. Located right next to the ADO bus station and a few minutes from the centre.
Stayed in February 2023
Reviewed: 1 February 2023
Aniko
FranceBehind the hotel's garden there are 2 dogs and barked all night !
Very nice hotel just right across the street of ADO station. The ruins are super close. The hotel is in a hotel area in Palenque, lovely and quiet. However, to do the shopping or eat cheap street food (restaurants are pricey) need to walk a bit to the city center. I liked the pool. Also, I could stay after checking out while waiting for my night bus.
Stayed in January 2023
Reviewed: 25 January 2023
Lorenzo
United StatesThe noise because of the constant traffic that passes thru on all sides of the hotel day and night
The pool and the staff plus the kittens
Stayed in January 2023
Reviewed: 24 November 2022
Susan
Netherlandsthe bathroom was not in the best shape
location, swimming pool
Stayed in November 2022
Reviewed: 29 October 2022
Andrek
GermanyWe had ants in our room and the bathroom door was bad.
The hotel was well situated in the city.
Stayed in October 2022
Reviewed: 26 October 2022
Arnout
NetherlandsPity that we had to pay extra to stay a couple of hours more, especially after we arrived quite late.
Swimming pool was nice. The location is great near the bus station and the collectivo to the ruins Also there are two superb fast food options next door.
Stayed in September 2022
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