The best, best, service, comfort, ambience, design and hotel in Tulum!!!

Stayed in April 2023

Everything was great

Breakfast was amazing!

Stayed in April 2023

location, to bad its not in a nice area but Tulum is just like that. other wise awesome experience.

super clean and relaxing. the room was amazing with the out door shower was even more cool.

Stayed in March 2023

First of all. The STAFF is amazing. Leo was our server/waiter most of the time at the restaurant and he is absolutely pleasant and just an all around great guy along with the other waiters and the chef -OMG hats off to him. The FOOD was phenomenal. The attention here is TOP. The room/villa is so spacious and clean with a plunge pool, hammock and big patio. The soaps, scent of the place is so relaxing. The room service, the drinks, the pool area. The overall aesthetic of the place, the DECOR was gorgeous. Needless to say, we will be back. If anyone wants to relax, forget about the world, have the best service and friendly staff, amazing tasty menu’s in a quiet meditative environment, in touch with nature with a luxury feel to it - this is it. They are doing everything right here. Found the perfect spot to relax. Muchisimas gracias por su atencion! S&K

Stayed in March 2023

Nothing

We had excellent time, Bardol is amazing the set up and architecture are spot on. You're in a jungle yet comfortable with urban facilities available - they also struck a very difficult balance to keep it authentic. Staff are visible, attentive and willing to help at any time, shout outto Priscila who has been super. We had help with motorbike rental and taxi, slightly pricier than outside but safe and hassle free. The hotel pays excellent attention to details, always clean, tidy and has a lovely scent. We loved the location of the hotel, the opposite side of the beach away from the beach stretch which is getting a bit overhyped ( I think this personal preference) we were about 8mins away from main road/town centre so secluded and quiet while easy to get to all the shops and restaurants. Also they do free bicycle rental so you can explore further. The in hous restaurant is amazing too we tried it once for breakfast as there's so much food variety outside there to try!

Stayed in March 2023

Drinks prices too high Lighting in room gave a nice ambiance but next to useless if you actually needed light Location a bit out of the way

Great staff, very good food

Stayed in March 2023

I didn’t like how the receptionist took pictures of our passports without telling us what she was doing. There wasn’t any refrigerator space to add our personal drinks or snacks and the complimentary water wasn’t cold.

I liked that it was secluded, tranquil, no kids and the ambiance was chill.

Stayed in March 2023

Nothing

Staff were super friendly, food was great and the amenities were clean and well looked after

Stayed in February 2023

nothing bad to say.

everything. the rolls are nice and comfortable. the outdoor shower is amazing. the food is off the chain. please book will have no issues. staff is some of the best if not the best I’ve ever witnessed

Stayed in March 2023

The location is perfect customer service is great the ambient is very pleasant

Stayed in March 2023

Very dreamy hotel, lovely staff, very relaxing. We loved the yoga sessions, the unique rooms and the over all vibe. Perfect couples retreat!

Stayed in February 2023

the rooms and the food was great. I’d definitely come back here if I ever back it back to tulum

Stayed in March 2023

lots of different bugs able to get into our room due to the lack of seal around the shower door. had to keep all clothing locked in suitcase instead of unpacking and making ourselves fully at home. Also very limited lighting in the room which made it hard to ensure said bugs were not in our room or on our belongings when arriving back at night.

service was beyond exceptional!! Artie and team always offered anything we could possibly need. delicious food, beautiful grounds, tons of free amenities. the free bikes were our favorite! so easy to ride into town quickly for meals or down to the beach (only 30 minutes!). we also had an incredible experience having Emilio host us in a temazcal ceremony on the property. Truly transformative. all guests we encountered were very polite as well and everyone was respectful of the tranquil environment. the only noises that we experienced were waking up to the birds on our patio every morning but that was part of the charm of staying tucked away from the main roads (:

Stayed in March 2023

The room could be bigger.

Beautiful hotel in an amazing setting. The pool is more than we expected, lot's of nice plants in the area and the room was amazing too. We will definitely come back.

Stayed in March 2023

Food was great, drinks were great, the staff is amazing!!

Stayed in March 2023

The only thing I didn’t like that it was a bit far to the beach 😞

The hotel was wonderful. Amazing food and stuff was very friendly and helpful. 😊 I loved morning yoga routine 🧘‍♀️

Stayed in February 2023

Traveled with another couple, and none of us had a single complaint about the property! The rooms were spotless. The staff was friendly, reliable, resourceful, informative, and trustworthy.

Stayed in March 2023

Excellent hotel for a romantic getaway. Room was beautiful and the pool / bar / restaurant area was chill and quiet. The staff were all attentive and pleasant. Food and drinks were great. Situated in a quiet area.

Stayed in February 2023

was incredible experience, traveled with mu dog BU and all the people from hotel was very friendly, I hope return soon.

Stayed in February 2023

big tv in lobby definitely vibe killer

sexy design

Stayed in February 2023

everything

Stayed in January 2023

Everything

Stayed in February 2023

everything was perfect.

Stayed in February 2023

there was nothing to dislike.

I loved the privacy and the aesthetic of the place. One of my favorite parts was starting the day with a yoga class on site.

Stayed in December 2022

This was the best vacation for me and my future husband. Hotel Bardo is the best hotel in the world! We will, for sure, come back again. Thank you for this amazing experience!

Stayed in February 2023