Calle Esmedregal Edificio Aurora, 77310 Holbox Island, Mexico
#4 of 110 hotels in Holbox Island
Guests' ChoiceBased on 168 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.5
Value for money
9.1
Free WiFi
8.2
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End of dialog contentReviewed: 18 October 2024
Lee
MexicoNothing bad to say about the property. The flooded streets put a damper on our stay and the heavy rains meant we couldn’t see much of the wildlife.
Lovely place and really helpful host. The room felt really luxurious.
Stayed in October 2024
Reviewed: 3 October 2024
Jaan
AustraliaThe area immediately outside the entrance to the building can be maintained better, particularly the knee-deep puddles of muddy water for arriving customers. Floods should not be a surprise to anyone in this area, I expect business owners to be prepared for this. The entire island is a dead zone for the network provider who happens to be assigned to my Australian SIM card so I was offline for 2 hours before so got to the hotel in pitch black darkness completely drenched and exhausted. I did not appreciate the attitude of the lady who checked me in. When a customer is not happy - arguing is not smart
The room I had was excellent. The island overall was very disappointing, but this place made it better.
Stayed in September 2024
Reviewed: 22 September 2024
Jekabs
IrelandThe only issue we experienced was that there was a huge cockroach in the bathroom.
The hotel is right in the center of the town, it is very cousy and with all necessities provided, including beach towels. When you arrive you are greeted by a lovely cat named Tora.
Stayed in September 2024
Reviewed: 18 September 2024
Imantas
LithuaniaBed crackling. Some issues with additional fees that were not listed during reservation, but owner resolved the issue.
Location, staff and other minor details.
Stayed in September 2024
Reviewed: 29 June 2024
Emily
United StatesThe small details they had, they had bags to be used on the beach, beach towels and a fillable water station. If I come back to Holbox no doubt I will stay at AURORA again! The location is great and the rooms are clean and comfortable!
Stayed in June 2024
Reviewed: 15 June 2024
Eva
CanadaWhat a beautiful hotel!! Its clean, comfortable and peaceful. I felt right at home! Great location, few minutes walk to everything. Staff is great and helpful, can’t wait to come back!!
Stayed in June 2024
Reviewed: 13 June 2024
Ariel
United StatesFrom the day that we arrived to the day that we left, my partner and I had a great time here. The bed was very comfy and the AC worked well at night. Our suite had a mini kitchen which made our stay very convenient. The staff was welcoming and helpful at all times.
Stayed in May 2024
Reviewed: 2 June 2024
Sofia
SpainOur room was a bit dark
Attention to details, kind staff, sparkling clean
Stayed in May 2024
Reviewed: 24 May 2024
Tatjana
United KingdomKettle in the room would be very useful. We also had issues with water one day.Probably not hotels fault (and it did not impact our stay) as the island has some water problems. However, because staff are not there 24/7 I would advise future guests to keep a large bottle of water just in case you come from the beach and need to have a wash and water is not working.
This place is an absolute gem. We had a studio with balcony and would very be happy to return! Studio looked even better than in the pics - it was spacious, had super comfy bed, loads of pillows and cushions. Internet was fast, shower pressure strong (with hot water), and the apartment was cleaned everyday. Smart TV and kitchenette were very useful. Kitchen was well equipped and even had filter coffee machine and coffee/tea/sugar provided (however no kettle?). The hotel also provides free water which is great. Location wise it was also very good - less than 10min walk to the ferry, so no need to get taxi. Less than 5min walk to the main beach and town square that is filled with street food in the evenings. Their little online guide was also very useful to us. Over all, it was our favourite stay on this trip to Mexico. We fell in love with Holbox and hoping to come back soon, and will definitely stay at Aurora again.
Stayed in May 2024
Reviewed: 6 May 2024
Camine
NetherlandsLocation, hygiene, best shower ever, best bed ever
Stayed in April 2024
Reviewed: 25 April 2024
Amee
United Kingdom- One of the best hotels I stayed at in Mexico, clean and spacious room and bathroom, super comfortable - Great location, close to ferry, to the main square and to the beach - Lovely touch having a beach bag and beach towels in the room to use during the stay
Stayed in April 2024
Reviewed: 30 March 2024
Samantha
United KingdomVery clean, great amenities, central location, helpful staff
Stayed in March 2024
Reviewed: 27 March 2024
Diane
CanadaItching to really complain about. Except, Beds a little too hard for my comfort. But, no other complaints.
The staff were extremely pleasant and helpful. Shared fridge , coffee and water were appreciated. Special personal touches in the room, beach bag, beach towels provided. Felt very safe and main door locked. Location close enough to main area but, far enough from any loud music.
Stayed in March 2024
Reviewed: 22 March 2024
Sanna-maaria
NetherlandsThe room was rather dark
Comfortable big room. Top location
Stayed in March 2024
Reviewed: 3 March 2024
Chris
IrelandClean, comfortable rooms in a quiet location a stone’s throw from the island centre and beach. Lovely atmosphere and friendly staff! Highly recommended
Stayed in February 2024
Reviewed: 10 February 2024
Julien
IsraelWe had a really nice time, the room was cosy and comfortable, i liked the design of the place and the rooms. When we arrived at Holbox there was a storm and i was stressed to come with two kids, but the staff was always so calm and polite. Heather is something that changes extremely fast in Holbox and the next day was sunny and beautiful, I'm happy we stayed.
Stayed in February 2024
Reviewed: 1 February 2024
Hicham
FranceAmazing ! Thank you Vanessa !
Stayed in January 2024
Reviewed: 25 January 2024
Dorel
Irelandnot applicable here
we like location, staff friendly and helpful, cleaning and facilities
Stayed in January 2024
Reviewed: 15 January 2024
Mark
AustraliaLeaky toilet (not effluent) although it was quickly largely fixed, the bed was not so comfortable for me, pillows too large; others might not agree. No kettle in the room.
Spacious accommodation, clean, very good location
Stayed in January 2024
Reviewed: 7 January 2024
Chrysavgi
United KingdomThe hotel has poor soundproof and our room had luck of sunlight coming in as was located in the inner yard of the hotel.
This is a very convenient location wise small hotel. Very close to everything. The hotel offers beach towels (which change every day) and sun cream if you need to. The room was a good size.
Stayed in January 2024
Reviewed: 26 December 2023
Karl
United StatesSound proofing between rooms could be a little better.
Location. Clean. Helpful staff. Quiet street.
Stayed in December 2023
Reviewed: 10 December 2023
Robert
GermanyWe think there are better options for this price range, no terrace and no view from the room.
It's a nice hotel with very friendly staff. Beach bags incl towels that was very nice.
Stayed in November 2023
Reviewed: 3 December 2023
William
NetherlandsMinor detail was that our curtain did not close completely.
Helpful staff, specious and clean room all was perfect.
Stayed in November 2023
Reviewed: 2 December 2023
Jc10
PortugalSome more sound isolation in the bedrooms would be nice. We could hear other guests slamming doors early in the morning. But no noise coming in off the street, which was good. Didn’t stop us from having an amazing stay.
Super clean, very comfortable bed, incredible staff, and great location! Very quiet street, and just a few blocks away from pretty much anything in the center, and the beach!
Stayed in December 2023
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