No aircon in the room, I hate the noise that fans make

Location was central, within walking distance to all the sightseeing

Stayed in May 2024

The breakfast is so small and they need more fans

The staff is nice and the terrace is great

Stayed in May 2024

no complaints

Very cute decor, excellent location you can walk to all the main areas in town. N ice and accommodating staff, comfortable and clean room.

Stayed in April 2024

The breakfast that is included is tiny, you need to choose between coffee or tea, juice or fruit (fruit is a small portion like 5 thin slices of papaya and melon or any fruit) white bred, and jam. The Jam is amazing 👏

The staff and the terrace

Stayed in May 2024

Sin aire aircondicionada

Patito area, breakfast roof view

Stayed in April 2024

No car park, room was small and hot with no Windows to let air flow, nor air conditioning.

Very well located, in the center and in front of the art market.

Stayed in March 2024

It's a beautiful old building built of stone; therefore, the room was small, dark and stuffy. Only window was onto stairway where everyone walked by. The Bookings.com advertisement said that free airport transfers are included. This is NOT true... and should be corrected. The staff were surprised by the advertisement. It would be an unreasonable expectation, given the distance to serving airports.

Good value for the cost. Location in the historical zone of the city is perfect. Quiet, yet only a few blocks to the central Jardin. The artisan market is across the street. Beautiful rooftop terrace. Staff were wonderful and attentive. Breakfast tasty (if limited to eggs).

Stayed in March 2024

Room smallish and stuffy. Needed a fan (which was then provided.) Breakfast eggs were great, but other choices would have been nice.

Close to historical centre. Charming old building with comfortable common areas and rooftop patio. Helpful friendly staff. Tasty breakfast. Consistent hot water, nice linens, comfortable bed. Quiet.

Stayed in March 2024

The room was tiny. Barely enough room for one person. No fridge in the room. The walls are paper thin and you can hear everything your neighbors are saying or doing…

The location is excellent. Right across the street from the artisan market and just a few blocks to the main square. There are many shops and restaurants in the area. It is all very walkable.

Stayed in March 2024

Wifi was disappointing

Great location Good value and friendly staff The breakfast was excellent

Stayed in February 2024

Breakfast was simple but adequate. This hotel is not luxurious but it was comfortable for me. My room was small but big enough to meet my needs. They cleaned the room daily and the staff were always pleasant. I enjoyed my time there.

Stayed in February 2024

We had an inside room with a window to the passageway and seating area. We could hear other guests coming and going and conversing.

Good location out of the central tourist area, so it was quiet. Staff was very friendly We did not have breakfast at the hotel.

Stayed in December 2023

Nada

The staff and sweetness of this ‘lil hotel. Just so comfortable. I felt like every day I was in and out of my own home. Angie took care of all us every morning for breakfast and greetings and made us feel at home. All humor and grace 🙏 Oh and what a lovely terrace also!

Stayed in January 2024

Very small room, could hear people in room next door

Good location, walking distance to centre of town

Stayed in February 2024

Better shower Curtain to keep the water in...

I LOVED MY ROOM ON THE FIRST FLOOR AND THE LITTLE FOYER TO READ OR SIT... It felt safe, and it was quiet. Tiny and cozy place..

Stayed in December 2023

The breakfast was really good, and the hotel was small but had great quality for the price we paid. The location was idela, close to the historical city center.

Stayed in December 2023

The continental breakfast was included. The fruit was nice but we were given just a small sliver of toast each,which gave us a poor impression..Perhaps it would be better to charge and provide eggs with additional rolls,that wouldn't make much more work and leave us satisfied.

Really great location, close to the artisans market and many restaurants. The room was small but very comfortable with a nice gas fireplace which was lit for us and gave a cosy warmth we needed during our rainy visit.

Stayed in December 2023

Mostly I enjoyed my stay, however it was VERY cold when I arrived and it would have been nice to have had the heat turned on. I sought someone out at the desk after freezing for a few hours and he lit the old gas fireplace. I would also recommend new cotton sheets. They were very old with holes.

The staff are very pleasant and welcoming and the location is ideal. The ladies made me a beautiful fruit platter and delicious coffee for breakfast. They also have eggs and sausage if you like. The deep soaker tub with hot water was fantastic. It warmed me on a very cold day. It is located a lovely couple blocks from El Jardin and right beside two indoor markets with lovely regional crafts, traditional breakfast and lunches, and souvenirs. I was very impressed with the catarinas. The price was reasonable for Mexico. The English/Spanish library is a block away.

Stayed in November 2023

Slow WiFi

Staff, location, cleanliness

Stayed in November 2023

The shower: too small and basically impossible to not wet the whole bathroom. The hair dryer didn't work. Breakfast: It was very basic (a few pieces of fruit, box bread and coffee)

The location, the staff and the price

Stayed in November 2023

Do not stay here. They run a scam. The hotel said they did not receive our reservation from Booking.com even though they had approved our check in time earlier that day. She wouldn't accept our email and app confirmation. She said all they had left was a room for twice the price of our Booking.com price. We had to communicate to the receptionist through another guest. The hotel also told this other guest that Booking didn't send their reservation either, but they went for the cash deal. We did not. We went to an honest hotel.

Nothing

Stayed in May 2024

Good location, clean, friendly staff, very helpful

Stayed in March 2024

the extra charge local taxes/fees i paid when i got there

good

Stayed in March 2024

All the above

Very close to the main square , quaint street , very kind staff and owner, nice breakfast , pretty patio

Stayed in February 2024