Welcome tea / coffee; very stylish rooms (but without windows but we were aware of that); nice pool area to refresh;

Stayed in July 2023

Truly Gem In summary, my time at this hotel exceeded all my expectations. The outstanding service, impeccable cleanliness, and relaxing ambiance make it a perfect choice for anyone seeking a high-quality lodging experience. I will definitely be back on my next visit!"

Stayed in August 2023

There wasn’t anything we didn’t like.

The staff is amazing! We have been traveling full time for the last 2 years and we’ve never been treated as well in any other place as we were at Acgua In Bocca. The service is amazing! We were continuously offered free gourmet coffee (lattes, cappuccinos, americanos, et.) and free bottles of water. The coffee is excellent! The room and bed were very clean and comfortable. Excellent wifi. We would definitely stay here again!

Stayed in August 2023

I could not recommend this hotel more. Everything was impeccable! Room was large, super clean, pool area was amazing and quiet. Also, the personnel did everything to make us feel at home. Location is perfect as well, close to shops, restaurants and main sights. Do not hesitate to book here when visiting Mérida!!

Stayed in August 2023

Nothing

Staff very friendly and helpful Excellent expressos (the best in Yucatán) and hot chocolates Very comfortable room Large and refreshing pool Location

Stayed in August 2023

Not usually one to review every single place I stay but this place was an absolute gem. The man who works during the day, looks like the manager… amazing! But all of the staff are straight out the top drawer. Lovely outdoor/pool area with shade and sun all day. Very discreet from the street. Comfy rooms blahdy blah but just brilliant staff which makes the difference

Stayed in July 2023

The owners and reception staff were so helpful and friendly. The hotel is only a short walk into the centre but far away to be quiet and get a restful sleep. The pool was a real added bonus and spotless clean. I would stay here again for sure.

Stayed in May 2023

nothing

Location, comfort, clean

Stayed in April 2023

Amazing little Jewel of a property. The reviews they have are true. Everything is very clean and comfortable. Wish we had time to use the pool, recommend it.

Stayed in April 2023

Seriously, this was the best hotel we have ever been. Gino and the other staff truly were so kind and made our stay perfect! We had the suite room, which felt like coming home and the bed was even better than our own bed at home! The location is nice and facilities like the pool, water, coffee was the best! If you visit Merida, you must stay here 😁 hope we will come back here once!

Stayed in April 2023

Can't think of anything. A bit hard to understand the room pricing but no big deal.

Comfortable, clean room, well-equipped, cool and dark, great swimming pool, exceptionally friendly staff showing real willingness to help and to please. The current management deserves success.

Stayed in March 2023

There was nothing wrong about the place.

I manly booked my stay because of the ratings and comments about the owner, he was so attentive and make our short stay worth it!

Stayed in April 2023

everything, but most of all the staff and owner, who made you feel at home.

Stayed in April 2023

Amazing place

Stayed in February 2023

Free parking on the side streets can be an issue with limited availability, but we were lucky to find street parking both times we needed to. There is inexpensive paid parking nearby though.

The owner was super friendly and accomodating. The room was modern and clean. And the location was walking distance to most of Merida's main tourist points. The always available cappuchinos were delicious!

Stayed in March 2023

The hotel is located in the heart of the city. Parks, restaurants, coffee shops, bars, etc. are located within walking distance. The staff was very nice and accommodating. This will be my go to hotel whenever I'm in Merida.

Stayed in March 2023

Incredible staff, really quite posh, and it's a fantastic location in Centro. Highly recommended 👌

Stayed in April 2023

Comfortable, prime location, excellent service.

Stayed in March 2023

Only minor items that would have made our stay more comfortable would be an on-site ice machine and better quality pillows.

Overall awesome property! Owners and staff were the best!

Stayed in March 2023

We have stayed in over 1000 hotels around the world. The hosts, Gino & Daniella are absolutely the best hosts we’ve encountered. They cheerfully cater to all their guests needs. Stay here. You will enjoy everything, the location, the pool, the clean & comfortable rooms. The entire staff is delightful & eager to please.

Stayed in March 2023

Great hotel in a fantastic location. Really close to lots of great restaurants and bars and just a short walk (10 mins) from the main square. The owners were incredible, so helpful and would go out of their way to do anything needed, they gave great restaurant recommendations and you could have free tea coffee or water 24/7. A great hotel for exploring Merida, would definitely come back. Easy to park for free a couple of streets away, our car was there for 4 days and totally fine. We had a 5 month old and the hotel and location was perfect!

Stayed in March 2023

nothing

The room is nice, beds are comfortable, shower is great, location is perfect

Stayed in March 2023

A hidden gem in the center of Mérida

Stayed in March 2023

Nothing.

Cute hotel in an excellent location. Loved the pool on the hot afternoons. The staff couldn't have been more helpful, and I was offered a bottle of water every time I went out, very nice in the hot Mérida afternoons. I would be happy to stay here again.

Stayed in March 2023

Gino & Danielle are wonderful hosts. They also have an excellent staff. They are available to assist with every need. They helped us with a lost luggage problem. They were always ready to offer a delicious coffee or beverage. The property is clean and very comfortable. The outside areas & pool are excellent for relaxing. Highly recommended. We stayed for 5 days and we will return. A very good value.

Stayed in February 2023