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Reviews of Crystal Sands

Crystal Sands, 08090 Maafushi, Maldives

#19 of 38 hotels in Maafushi

Guests' Choice

Review score

Based on 353 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 12 May 2024

    8.0
    Experience makes you stronger
    • Business trip
    • Family with young children
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    The location is amazing, and the staff is so lovely special thanks to the team they are so friendly, kind, and sunshine. Highly recommended 👌

    Stayed in May 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Business trip
    • People with friends
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    Some of additional tours was a bit different than they explained.

    Location was super, small but nice hotel. Room size are good

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Great location, great service and great value!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 5 nights
    • Submitted via mobile

    The only con is the lack of clear communication before arrival, other than that it exceeded our expectations. The paint on the bathroom walls need some work and the hot water wasn’t working very well but it is so hot in the island that cold showers didn’t bother us! If you are not a good traveler don’t bother staying here. For us everything was great!

    This hotel is as good as it gets on the island of Maafushi (which is the central hub for tours). The location is perfect, about 50 meters from the boat arrivals and just a few steps from all of the tour company huts. We were skeptical at first about the island in general, because multiple reviews for all hotels were complaining about construction noise and mold. We didn't experience this at all! Our room was very clean and noise was minimal. We were out and about and exhausted after tours so we don’t know if there was noise around those hours, but at night we were ko. It was also Ramadan and maybe that’s why construction wasn’t going at night or maybe we were so tired we couldn’t hear anything. We were in room 201 and it was away from the construction. But bare in mind, all the island is under construction! The prayers for Ramadan were going and you could hear them every now and then but we got used to it and didn’t bother us. AC worked great!! The service at the entire facility is fantastic, but the receptionist Florence was exceptionally helpful and detailed. Also, Pulina made our breakfast and dinner experiences memorable. The buffet is very complete and food is great!l

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Noisy and lack of communication skills
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 4 nights

    Wifi terrible (but on an island what to expect) Staff to communicate and support before arriving with transport and booking excursions was terrible (he doesn't reply or take note or get back to you, you have to chase) Confusion and miscommunication between the staff on arrival with my board (B&B/Half board) Excurisions - lack of communication AGAIN, not running with the hotel because not enough people interested, the day was merged with another hotel which was good but again, not explained. Mixed communication with staff and I guess the owner when checking out that I was able to stay in the room because boat wasn't until 4pm. Building work next door is loud, the hotel has no authority to speak to them to not use power tools, drilling to stop at an appropriate time, instead this went on vibrating the hotel walls and extremely loud until after midnight, this building work won't be completed for months and months so expect noise to be uncomfortably loud for a while.

    Clean room, comfortable restaurant staff friendly and helpful breakfast tasty

    Stayed in February 2024

  • Reviewed: 13 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need renovation. Windows don’t close; Noises come in. Some bugs.

    This hotel used to ve very nice. It is now a bit rundown and the rooms definitely need renovation. Friendly and helpful staff.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights
    • Submitted via mobile

    The location was really great, very close from ferry port. Staff was helpful. The only thing we did not like was the noise from constraction right beside the hotel building, specially during early morning.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Family with young children
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    Wait until end 2024 maybe construction next to rightside rooms is finished

    Clean. Personal servuce. Breakfast

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 5 nights
    • Submitted via mobile

    they are building new hotel directly next to this hotel and it's really loud and calling for prayer is there also very loud althrough all windows were closed.

    Personal was the best, really help full

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Good location but could use some updates
    • Leisure trip
    • Group
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    We stayed in the crystal sands villa first as the rooms in crystal sands were fully booked. Unfortunately the villa is very outdated and used. We had fungus in the shower, the fan almost flew off the ceiling, floors were bad so one of us ended up hurting their foot. Also the shower knob came off. It needs some real tlc to rent this out for 80$ a night. The newer property is better, also a bit outdated but much better.

    Location, one minute from the dock

    Stayed in February 2024

  • Reviewed: 2 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 7 nights
    • Submitted via mobile

    Construction work at 07.30am until late. I kkow this is temporary, but it was an early start every morning

    Friendly and very helpful pstaff Close to ferry and Beach facilities A great place to explore and easy excursions

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Perfect
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 5 nights
    • Submitted via mobile

    Great location next to the ferry and near restaurants etc. Friendly and helpful staff and comfy room.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Great staff and enjoyed our stay, would definitely come back!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 4 nights
    • Submitted via mobile

    Room need a little update and freshen up bit good value for money!

    Good location and staff were friendly and very helpful. Great trips and activities especially the nurse shark trip! Amazing 100% recommended!! Akash who sorts out the trips was great, go see him. He and his team were great with our 5 year boy who now wants a job with him. 👍

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights
    • Submitted via mobile

    Some attention to maintenance would improve the overall ambience of this lovely hotel. Our bedside lampshade was held together with sellotape. The shower had one door when there was clearly meant to be two. These were minor observations.

    The staff were outstanding - courteous, friendly and helpful. Special thanks to Sharman, entertainment manager, and to our Bangladeshie housekeeper. The location was excellent. The room was comfortable and airy with a lovely balcony. The food was good but unremarkable. Again, the dining staff were attentive and obliging.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 4 nights
    • Submitted via mobile

    If I have to say one thing. Really I should have just asked but I never did so it is not much of a complaint, is it? The one thing that bothered me was the lack of towels. Small towels for hair ang other parts. I mean you should get two towels, right? One for your body, one for your hair or other parts. They do provide beach towels and probably they woud have given me extra towels I just never asked. Anyway. All I can say really, is thank you.

    Oh how do I start. We spent 5 days is Crystal Sands and the people there were amazing. I have traveled a lot but the hospiality of this place is awesome. One example: I got bad sunburn from a snorkeling trip and when we sat down to dinner at the restaurant our waiter (I should know his name but I cannot seem to find it, I am so sorry, you deserve better) just came up and gave me aloe vera. It was very nice and helpful. I also recommend to book snorkeling trips with these guys. They are ever so patient with people who are affraid of water. I need to say a special thank to Lakmal who helped us way and beyond to get to another island in times of bad weather. He helped us to be safe and also get great experiences. Not just to get to sea but be well and prepared as a beginner. Thank you so much.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Partial Sea View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights
    • Submitted via mobile

    It is smaiiler then picture, need renovation

    Tuna on breakfast

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Decent property
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights
    • Submitted via mobile

    TV didn't function, had to remind multiple times for room cleaning, Shower Knob broken, water tap crazily uncomfortable to operate, plug points not located properly

    Proximity to harbour, breakfast and dinner, decent rooms

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good island, but could be more reasonable with the rooms assignment.
    • Leisure trip
    • Family with young children
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights

    We were given rooms towards the back of the hotel, where the mesquita with loud speakers are praying every mid of the night, around 4am. That would be acceptable, if the windows wouldn't be totally not blocking any noise at all. They are broken, and not limiting the noise. Also during the day significant constructions are ongoing exactly connected to this hotel, which makes it impossible to be in the room. We were booking 2 rooms, and despite that the hotel wasn't full, we were given two rooms towards the back, and side of constructions. If we wanted to rest during the day, none of the rooms were ok.

    The breakfast wasn't too bad, but with limited options. Also no natural juices available at all, which seems normal in the island. The overall hotel looks nice. The overall hotel looks great, and is just in front of the arriving/departing boat, makes it easy.

    Stayed in December 2023

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 3 nights

    We had a great experience in the crystal sands hotel. The room was spacious, clean and cozy.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Good value for money, lovely staff made us feel very welcome
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Partial Sea View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms and equipment (bed linens, A/C) could be slightly refurbished. Extra bed for the kid was a camp bed

    Great staff: very helpful us whenever we had a question, very friendly with our son. Location is great in the middle of the island, ground floor/dining area very bright and open. Nice breakfast

    Stayed in October 2023

  • Reviewed: 3 December 2023

    7.0
    value for Money
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Partial Sea View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 2 nights

    room amenities, no chair in room

    good spread of breakfast, room with basic amenities. no place for hang clothes and no chair in the room , so I grab chair from rooftop balcony, I was in 3rd floor got village side view not very impressive, staff was very helpful and cooperative specially Ruby in front desk. even after check out when I came from excursion they provide bath from nearby hotel before you leave, that very kind of a thing. overall will come to this hotel again its value for money. nearby bikini beach and lots of beach activities and excursions. there is floating bar close to beach with free transport. definitely visit Maafushi island its worth for money.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    happy
    • Leisure trip
    • Group
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 1 night

    location and staff

    over all good.

    Stayed in October 2023

  • Reviewed: 15 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 5 nights
    • Submitted via mobile

    Rooms need renovation and more cleaning. Next building is in reconstruction - noisy.

    Room service. Nice breakfast.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Catfish hotel- didn't like the Island of Maafushi and the hotel wasn't great
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and City View (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 4 nights

    The hotel had quite a few problems and was still pretty expensive. Some problems/things we didn't like: - The wifi was super slow, spotty and unreliable - The hotel was a CATFISH. The "Seaview" is not that. It is a view of the garden, then the road, then some buildings THEN the sea, lol - Breakfast was lame - Our sheets were dirty when we checked in and we had to call to get them changed - The housekeeping came at 7 PM every night??? Honestly, Maafushi is not a very nice island so skip it if you are reading this!

    The hotel was well located in the busy part of town near the port and the bikini beach.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    It was okay, wish we got a room with less noise,
    • Leisure trip
    • People with friends
    • Superior Room (10% off on Snorkelling Trip, Night Fishing and Candlelit Dinner)
    • Stayed 8 nights
    • Submitted via mobile

    I didn’t like the noise from the construction site just next to our hotel, and i wish they fed the cats outside of the complex :/ please do feed them

    The staff were amazing, It did feel great being treated nicely, the food was also good

    Stayed in November 2023

Showing 1 – 25

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