The rate at the restaurant is quite high. But the food is delicious. Could better deal with contingencies concerning outdoor activities. Could have a better plan and concessions.

Breakfast was delicious with lots of choice. The staff and personnel are very hospitable. I had some personal requests which have been attended upto my expectations. The food is well prepared and tasty. The facilities at the hotel are well maintained for usage by customers and I was very satisfied with the activities that were included in the package.

Stayed in September 2024

Perhaps too long working hours for the staff since we saw the same people during the day (early morning - late at night). It would be great if the hotel activities were announced better so more people could join them (football, volleyball, archery). Many people didn't know where they were happening and therefore didn't join. The hotel could also benefit from organizing evening events so that guests can also mingle and interact. There was always music (pianist) but it was more relaxed for the bar area. A card game night, or dance night, so that guests can also feel open to mingling if they feel like it.

The hotel has a beautiful beach with free water sports for guests. The rooms were nicely decorated and the beds were extremely comfortable. The food was delicious and for the price, we believe it was a great deal. We celebrated our honeymoon at the hotel and they made us feel special on our arrival with some snacks and gifts. The Spa and the gym were a nice bonus during rainy/windy days.

Stayed in October 2024

The stray dogs and cockroaches

It was amazing but too many stray dogs and a few rodents. Even saw cockroaches

Stayed in September 2024

Very good breakfast Very good dinner Beautiful beach The Mauritian staff made all the difference. Special mention "Keshwar" at Reception Desk went out of his way to accommodate our preferences. All the staff from housekeeping to porter to restaurants to beach staff were amazingly helpful, professional and courteous. We have been to many other 5 star hotels in Mauritius. The Residence has the most amazing staff.

Stayed in September 2024

The experience at The Residence Hotel was amazing. The staff were incredibly kind and attentive, always ready to provide anything you needed. For example, my wife isn’t a fan of seafood, and they prepared a special dinner just for her, different from the menu that night. The hotel’s design makes it feel as if the beach is a part of the hotel itself, which was truly unique. We enjoyed sitting on the hotel’s deckchairs just 2 meters from the beach, even at night. It was an experience like no other, and we will definitely be coming back.

Stayed in September 2024

The instistance on semi-formal wear. We are on holiday and we are by the beach dugh!

Great variety during dinner

Stayed in August 2024

In terms of the weather, note that the eastern side is more exposed to the winds, but the hotel facilities such as the pool and the sea are at the highest levels

The hotel is of very high quality. Everything is clean and luxurious. The staff helps with any request.

Stayed in September 2024

Clean , nice garden ,

Location , beautyfull beach , Good standard of hotel

Stayed in September 2024

A bit far away from the centre.

The friendliness of staff.

Stayed in August 2024

N/A

Excellent!!! Would like more Mauritian food

Stayed in July 2024

Everything

Stayed in July 2024

No Wi-Fi at the beach area, which can be good if want to be offline like me, but for my mom it was a bit difficult cuz she couldn’t research stuff on the internet what to do on the island.

I was traveling with my mom. The room (garden view) was spacious and had a partial view on the sea. The sea view rooms are less spacious. The staff is very friendly but sometimes a bit clumsy, they do not anticipate. But hey, they are still very friendly and deserve my respects. Food is good, but not great. You’ll find something for sure at the buffet.

Stayed in July 2024

I liked most things.

The neatness, hospitality, and environment. The live band and dancers were wonderful. The men who helped in the rooms were awesome. My dresses were perfectly ironed in the shortest time possible.

Stayed in July 2024

Great place, located on a perfect beach! Good mix of younger and older guests, awesome breakfast and dinner, rooms very spacious. We had a great week and nothing to complain about.

Stayed in June 2024

The location, the food and the staff were all amazing

Stayed in June 2024

breakfast was ok, but dinner was a little disaster. Sorry, but you should change the chef. The food was really flavourless (even curry), the ingredients do not match (white fish with sweet jam), some dishes do not match to the recipes (creme brulee, greek salad), lack of sauces, the fish was too dry or too raw, no salad buffet. Lobster evening doesnt worth additional expenses: dinner consisted of three dishes made from one little lobster. I was succeeded to have warm wine twice and prosecco without bubbles. Instant coffee in the room should be taken out.

comfy beds, nice beach, perfect massage. It was pleasure to have very early breakfast before flight and it was served perfect. Water bottles in the room. Pleasant personal, sometimes too slow ( in the restaurant), but its ok:)

Stayed in April 2024

There isn’t anything negative to say.

It was beautiful! Good beach and pool. Staff were super helpful and friendly, Food was fantastic. Rooms were spacious and clean with super comfortable beds.

Stayed in April 2024

- Very Expensive alcohol, no reasonable options (Half Board)

- Friendly Staff - Great Beach - Great Dinner

Stayed in April 2024

-

Absolut top hotel

Stayed in March 2024

The alcoholic drinks were very expensive - a small glass of very ordinary wine was £10. Service was variable from very good to very indifferent. The daily evening buffet was quite good but if you want a change and go to the Plantation restaurant the credit wasn’t great for those on half board. Also the food at the Plantation wasn’t anything to write home about. There are some sailing boats for guest use but I was told “I couldn’t use them today because of the coral” Not entirely sure what he meant as there were plenty of speed boats in the water!

Great setting

Stayed in February 2024

The hotel would need a minor refreshment. Due to the bad weather they cancelled all the outdoor activities but did not offer an adequate compensation. It was funny since they explained is that they are cancelling everything (snorkelling trips, etc.) but that we have to pay extra for the halfboard of our 5year old child.

Very nice surrounding, rooms are are of timeless design and it is beachfromt with a small coral reef for snorkelling. The staff was nice and helpfull.

Stayed in January 2024

Nothing , it was all lovely

Stunning place, everything was perfect ! The staff was amazing and the food delicious. I want to go back !

Stayed in December 2023

Great service, staff do make sure clients are happy and special attention are give to kids. Thank you very much for making our stay memorable.

Stayed in December 2023

Not much. A coffee shop would have been an extra bonus. The appetizers at the a la carte restaurant (The Plantation) were lukewarm, not hot; the main course and dessert were excellent.

(1) Outstanding choice of foods ar buffet meals. (2) Unobtrusive service. (3) Calm and laid-back atmosphere. (4) Size, decor and comfort of rooms.

Stayed in December 2023