Coastal Road, Balaclava, Mauritius
#5 of 13 hotels in Balaclava
Guests' ChoiceBased on 134 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.3
Facilities
8.5
Staff
8.5
Value for money
7.8
Free WiFi
8.9
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End of dialog contentReviewed: 23 September 2024
S
KenyaNoisy house keepers and cob webs in room
The location was great,the food was amazing!!
Stayed in September 2024
Reviewed: 21 September 2024
Karen
KenyaThe staff was very nice and helpful, especially Ben!
Stayed in August 2024
Reviewed: 11 September 2024
Charl
United Arab EmiratesUpon arrival I was asked for a voucher, which is typically associated with tour operator bookings, but I booked and paid directly so it caused some confusion and explaining on my part. Could've been avoided by checking my reservation first. People do travel differently.
Big room and even had access to private jacuzzi. Hotel caters for both leisure and business well. Friendly restaurant staff. Peaceful. Good beach.
Stayed in June 2024
Reviewed: 31 August 2024
Annette
MauritiusBeaches were good, restaurants were superb, the room was spacious, very comfortable & great views from 2nd floor. Kevin & the staff throughout the resort were extremely helpful & accommodating. We were looked after very well & nothing was too much trouble.
Stayed in August 2024
Reviewed: 30 August 2024
Group
NamibiaRestaurant was 3/10
Rooms are amazing
Stayed in August 2024
Reviewed: 26 August 2024
Landiwe
South AfricaThey can clean the rooms better and make the beds more neater
The rooms and facilities were amazing. There are a couple of restaurant , 3 were good and one ( Veda) was not so good. The service and the food were not the greatest but the other restaurants were great.
Stayed in August 2024
Reviewed: 10 August 2024
Nawal
Saudi ArabiaNon
The view from the room The food
Stayed in August 2024
Reviewed: 2 August 2024
Omar
Saudi Arabia• Limited lunch options: We found the lunch options to be somewhat limited, and it would have been nice to see more variety. • Cleaning is not up to InterContinental standards: The room cleaning service could use improvement to meet the high standards we expect from the InterContinental brand. • Some stains and spots on the furniture and curtains: There were noticeable stains on the furniture and curtains, which detracted from the overall cleanliness. • Limited free beach activities: While there were some beach activities, the complimentary options were limited. • The beach is rocky and not sandy: The beach itself was quite rocky, making it less ideal for those looking for a sandy shore experience.
• Good location: The resort is well-situated, offering beautiful views and easy access to local attractions. • Great kids club: Our twins loved the kids club, which provided plenty of engaging activities and a safe environment. • Nice beach amenities: The beach amenities, such as sunbeds and umbrellas, were well-maintained and added to our relaxation. • Great breakfast: The breakfast buffet was diverse and delicious, with a wide variety of options to suit all tastes. • Good dinner options: Dinner at the resort offered a good selection of cuisines, ensuring we never got bored with the food.
Stayed in July 2024
Reviewed: 30 July 2024
Louise
United KingdomPresidential suite is amazing. We had a few teething problems as the room had been recently refurbished but they were all sorted out.
Stayed in July 2024
Reviewed: 13 July 2024
Pumeshen
South AfricaThe room cleaning could be improved. There were ants in the room
A splendid accommodation with excellent views
Stayed in July 2024
Reviewed: 4 July 2024
Bashni
South AfricaDidn't realise how far it is from a real town - we thought we'd be able to walk to town to experience real Mauritian life.
The setting is gorgeous - very serene. Lovely to sit on the balcony or by the beaches. The staff are very hospitable. Despite being winter season, the place was very lively.
Stayed in July 2024
Reviewed: 20 May 2024
Fatima
United Arab EmiratesI didn’t like that some staff are not trained well and the spa massage therapist need to be trained and cut their nails. The coconut had no taste at all. The room was clean but the washroom top was not clean all times and looks old as well.
I like the beach and the room access on the ground floor i liked that kiven the relationship manager was very helpful and supportive during our stay. He was amazing
Stayed in May 2024
Reviewed: 30 April 2024
Kealeboga
Botswanarefusing to give me my IHG points only because i booked through booking.com
beach. my room. getting my purse after i lost it.
Stayed in April 2024
Reviewed: 28 April 2024
Moroke
South AfricaLimited activities
Everything
Stayed in April 2024
Reviewed: 17 April 2024
Mrs
United StatesOnly that there was no beach.
There was no beach area. The pool was small but nice, and the daily and night entertainment was an added plus.
Stayed in February 2024
Reviewed: 5 April 2024
Rekha
ZambiaSpacious room, food and beach front
Stayed in March 2024
Reviewed: 12 March 2024
Qing
ChinaThe location and seaside view from the hotel lobby is great though it's kinda long way from the airport to the hotel. Overall, I like our time there.
Stayed in February 2024
Reviewed: 16 January 2024
Sharish
MauritiusService in the a la carte restaurant was not great. Waited 40 mins for drinks to come.
Cleanliness of rooms and resort in general. Great welcome and pool side service.
Stayed in January 2024
Reviewed: 6 January 2024
Tineka
United StatesConcierge could be more knowledgeable of attractions available to tourists.
The staff was very friendly, and accommodating to meet our requests. The breakfast was excellent with plenty of options. The hotel was clean and perfect for all travelers, couples or families.
Stayed in January 2024
Reviewed: 3 January 2024
Nro0169876
IndiaThe Daily Cultural Program should have been scheduled and also the Options of all Inclusive of unlimited beverages alcoholic and non alcoholic should have been given.
The Indian Cuisine and good options of Indian Food
Stayed in January 2024
Reviewed: 3 January 2024
Peter
United Kingdomlocation isn't great with a not so pleasant view towards Port Louis. While some might like to watch the constant stream of ships arriving at the port, we didn't. And the smoke from some sort of refinery was 24/7
Excellent facilities, room and food. Staff were very good on the whole and we had a tremendous stay. Water sport options were really good as well.
Stayed in January 2024
Reviewed: 2 January 2024
Dudley
South AfricaFood was excellent
Stayed in December 2023
Reviewed: 29 December 2023
Prashant
United Arab Emiratesants in the room and hair in the bathtub when we checked in - was pointed out to room service and front desk.
well maintained beach, rocky mostly but very picturesque and landscaping did justice to the overall landscape available. excellent entertainment in the evenings - live band and singing. good breakfast. wifi was good across the property. as we checked out extremely early and could not have the breakfast, a small packet was prepacked for us, which was a nice gesture.
Stayed in December 2023
Reviewed: 28 December 2023
Maliteboho
LesothoWe were not given attention like the white people most of the time when we need help in the dinning
Convenience and facilities
Stayed in December 2023
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