I paid 3 times, 1 time through booking, one ti.e at arrival and another time wen going, still waiting on my refund. My sone got sick of the spaghetti bolognaise we ait at the hotel, and the toilet flushed very very poorly, that was not ideal. But after mentionning the ants in the bathroom they agreed we get another room. Which smelled of fungus. The rooms really need maintainance, but overall it's a really pleasant ambiance.

You feel linke Willy Wonka at breakfast, pies to stories high, a lot of choice, but to be honest presentation gets a 10+ but the taste was a 6 or seven, many things had less tast as we compare it to the other places in Marokko. The ambiance was perfect, therefore alone we would come again, but rooms are outdated, need maintainance

Stayed in May 2024

The breakfast was amazing! However, the food in the restaurant for lunch and dinner wasn’t good at all.

The staff are amazing, and very helpful! The hotel has the best kids club I’ve seen.

Stayed in May 2024

Not really much around the property so food/convenience options are limited.

Staff were extremely hospitable and kind. Had many very pleasant interactions with staff across the resort. Very close to the beach and on site food and facilities were what we needed.

Stayed in January 2024

The food wasn't good

Junior suite size

Stayed in September 2023

Rooms need extra maintenance, especially showers.

Great location, great swimming pool and a fantastic beach.

Stayed in June 2023

The food in the restaurant No hot water

Pool and close to beach

Stayed in May 2023

nothing

location

Stayed in May 2023

the bathroom was dirty (shaved hair over the sink) there was some mold in the bathroom

the staff was very helpful the bed was comfortable the deco is amazing

Stayed in March 2023

The hotel has great potential for cycling and sport based holidays. On the sea front side of the hotel is a lovely quiet road that runs for miles along the shore. However no Bikes available?????. That's mad !!. If you really know Morocco, you will know it's not France, Spain or Italy when it comes to Food. Its just not. Food here is okay. Breakfast is very good though. Service is excellent. Restaurant Menu needs work. There is fantastic fish and Lamb in location but not here ??? Just some grill with salads and dressings would transform the menu.

It's a lovely hotel with some beautiful rooms and views. Paying a bit extra for a room with a sea or pool view is definitely worth it. The Spa and Gym are closed until mid summer but if it's not your thing dont worry. Great location, golf on location but it is out of town. However transfers and Taxis are cheap.

Stayed in December 2022

the staff were all lovely! gorgeous pool area. there was hardly anyone there so we had the pool to ourselves :) it did mean the restaurant was also quiet at night, but there is 2 other restaurants just off site basically with more of a vibe. ( one is the hotels other restaurant and the other is part of the golf club) we loved our room spacious, huge bed, sea and pool view large terrace. great for a young couple like us who dont normally book fancy places but i can see why fancy people might rate it lower for the renovations needed in some areas ( that have started) but we had a lovely time :)

Stayed in September 2022

Checking was slow service was slow

Rooms where nice and big

Stayed in August 2022

they miss managed the booking and changed the room to lower grade room

location

Stayed in August 2022

ras

all was good

Stayed in July 2022

Maintenance in the room Sink clogging Light not properly fixed Breakfast for a 5 star was underwhelming Staff did not offer coffee/tea during bfast Shortage of towels at the pool

Room size . The pool Access to a private beach

Stayed in July 2022

Check in was at 2 but we did not get our rooms until 6. Bathroom was crowded. Beds uncomfortable AC did not work very well. Lights in the room were out.

The location is very nice. Friendly staff for the most part. The place all together is nice.

Stayed in July 2022

Crowd over the breakfast buffet

The kids club

Stayed in July 2022

rooms are old and not clean

Stayed in June 2022

Issues in the bathroom that need to be permanently fixed (Flush). pest control is required (cockroach in the room)

Large rooms and terraces and comfortable beds. Room service was good

Stayed in June 2022

spa is not working due to the renovation.

breakfast is good.

Stayed in April 2022

spa closed n gym

clean and friendy stuff

Stayed in November 2021

Food quality and variety should improve.

Very good hotel with great facilities and staff were very friendly.

Stayed in July 2021

Stayed in June unfortunately the room air-conditioning did not achieve the set temperature at night this made sleeping uncomfortable.This was the view of some other guests I spoke with during my stay and I found the same problem last year staying in June in a different room in the same block. Disappointed I requested an early morning wake up call 5.30 and did not receive one having been as advised it was booked in.

All staff associated at the time of my check in process including the hotel porter who remembered me from last year and showed me to my room were helpful and friendly. The staff working at the hotel breakfast service are an asset to the hotel, they also remembered I had stayed there last year and were exceptionally friendly.They made sure my breakfast experience was excellent.I will always remember the smiles and laughs.Stayed in Room 202 had fabulous view of sea and pool which was perfect sitting out at night.The pools are excellent.

Stayed in June 2024

High prices with very poor sevice. The air conditioner was not working and nobody came to fix it and we are complaining for 2 days. The options for breakfast was vary poor and the food was very bad. Insects were every where in the hotel and the room. The room was not clean.

Nothing

Stayed in June 2024

Not clean as there is a lot of Cockroaches and ants in the room and this if my first time I see that in five stars hotel and I hover told the reception after I slept a night with stranger things in my room , second thing that is my booking through booking website was included breakfast but they said no and charged me for the breakfast however i paid the cost on booking.

Staff is good

Stayed in May 2024