Surprisingly we were the only people staying during our visit. Its a beautifully decorated riad with many original features. The room was just as pictured and described and very spacious with a large and comfortable bed and very large bathroom. The staff were amazing and Hajar was amazing with great restaurant recommendations, organizing a hammam, and details on how to navigate the medina. The riad is on a very quiet alley on the edge of the medina so easy to get to the main attractions with no transport needed. Breakfast was traditional Moroccan and plentiful. We really loved our stay. Thank you.

Stayed in June 2024

Doesn’t have a key/card to enter/leave the accommodation

Hajar helped us with everything we needed. Very kind. Good breakfast.

Stayed in March 2024

Well managed, clean, all facilities in good conditions! Breakfast was really nice! Hajar was reliable and gave good advice!

Stayed in February 2024

Nothing

The establishment is clean and well equipped. Highlight the attention of the girl at the reception, she was very attentive and friendly.

Stayed in January 2024

The riad is absolutely gorgeous! The great location, very clean , cosy and authentic . Hajar and Simo made us feel at home! For short 3 days they have become part of the family. You can ask for anything at any time of the day and night .

Stayed in December 2023

Toilets should redesign for rules of cleaning. They should add tap for toilets. The breakfast should include more option. They should add more food for breakfast.

The Hotel location is so perfect very near to all ancient features of the city. Rooms are very clean and wide thus hotel is so preferable for tourists. Hotel is so safe and good for family travel or business trip.

Stayed in November 2023

Nothing

Beautiful and old-fashioned riad.

Stayed in October 2023

Not a lot of place to put cloth in, but not the biggest problem.

The receptionist lady was super friendly and helped us with everything. Rooms as in the photos, are quite good, clean.

Stayed in September 2023

This was the first Riad that I visited in Morocco. My room was so beautiful. It was at the top, so it required climbing stairs. I was rewarded for the effort as my room had a private outdoor terrace. The hostess, Hajar, was very kind and helpful. She served a very nice breakfast, which I appreciated as visiting Fes involved a lot of walking! It is on a quiet street, and in a couple of minutes, I could be out of the Riad and into the medina. I definitely would like to return here someday!

Stayed in September 2023

The beds are a little hard. Also the breakfast was almost the same for the entire 5 days of my stay.

Location of the property is very convenient. The rooms are very nicely decorated and spacious.

Stayed in October 2023

Good stay at this hotel. The terrace has a nice view. The rooms are spacious and clean. The staff are exceptionally welcoming and always eager to assist. Highly recommend!

Stayed in September 2023

Our stay was made all the better by the good company of Hajar, who always did her best to try help us with anything we needed- from providing extra amenities to helping us negotiate good prices at the souq. Overall, an excellent facility staffed by an excellent caretaker.

Stayed in June 2023

Breakfast was good, location was fine but what really makes the difference of the whole deal is the manager of there place, she is everything, the heart of the Remparts des Fes.

Stayed in June 2023

nada

patio y terraza

Stayed in May 2023

The room was dark and the stairs were quite challenging.

The position was very good and the staff very kind. The lady speaks english quite well. The room was very big. Nice terrace. Good breakfast.

Stayed in May 2023

Nothing!

The staff was super helpful and amazingly kind. She consistently went above and beyond when it came to anything we needed. The place is beautiful and in a great location. I will be bringing my family back and staying here for multiple days soon!

Stayed in February 2023

There is nothing negative. I have mention what can be improved above. However it must not be viewed as "i didn't like" Just as with ones work and personal life-there is always space for improvement and greater well-being

I stayed at the riad for 10days continuously. (16 December-26December). First time in Fez. Not first time in Morocco. I feel i have a good general experience of the riad's pulse. I experienced some of the underbelly of the city and not "running around completing a tick box exercise " The general atmosphere in the riad was calm. "There was no hidden agenda" or pushing one to do tours" Perhaps Haggar set the tone. Compliments to her leadership and calm communication skills. The riad is not situated in a busy alley or street. There was no shouting or loud talking outside. The riad attracts mature guests - not the backpacker type.! (nothing wrong with them-i wear a backpack -but without the mentality) Generally the riad is clean -the public spaces and my room was clean Good : Sleeping cushions was not too soft. Good :There was a heater available Sometimes the nights can get "cold". The young guy at the reception- Abduragman was pleasant, helpful and tried his best to assist. (I could not speak French and his English was limited). However we communicated well. I know everyone mentions Haggar's name. Yes she is helpful,courteous and professional. She knows the routine well. These can be improved : (this is not a criticism). I spoke to Haggar- about maybe to include an egg in my breakfast. Although i enjoyed breakfast -after 8days i needed say smthing different without the request being demanding. Below are- Examples : dried fruit or nuts An egg boiled etc Perhaps a boiled egg would have been a reasonable request. An improved taxi price from the riad There must be a more reasonable taxi price giong to the airport. The airport is not as far as imagined when i first arrived at night-Ryanair was delayed !!) I paid 250DAM one way 500DAM in total(i asked to be picked up at night on the 16December).

Stayed in December 2022

Very welcoming staff. Tasty and generous breakfast. Lovely roof terrace

Stayed in December 2022

Nothing I didn't like.

Hagar the receptionist was very helpful. Anything we asked she helped. Place is clean and quite, very close to action. Stop checking reviews , like I did for hours , what a waste of time. I wish someone just told me go there. Anyone who says the breakfast, the wifi, the bathroom was this or that, I found.no issues to prove that.

Stayed in November 2022

Sheets were stiff and shower hot water did not work.

Great location, helpful staff

Stayed in September 2023

The breakfast was okay, you don't get much though. The handheld shower head was broken. There was an unpleasant smell in the bathroom that my Wife and I had noticed upon our arrival. The curtains were very dusty next to the bed, that I woke up feeling stuffy and congested. There was no remote to the TV or AC/Heater unit. To be honest I expected way more in terms of the accommodations and the breakfast. The riad was rated a 9 here on Booking and as a 4-Star hotel on Google. I didn't feeling those ratings were deserved based off my experience. The staff was great though. These types of issues fall on the owner.

Room and bathroom was nice and big. Good sized bed. Great location. Hajar was very kind

Stayed in January 2023

The transport that came to pick us up was not adapted to the number of passengers. Fortunately, it left us about 20 meters from the riad because the transportation of luggage is not included in the price. You have to carry it yourself. The access to the riad was in the middle of a construction zone. Although the room is large, the bathroom is very small. The WC stuck in front of the sink. The hygiene products are of poor quality. The bathrobe was missing. And there were not enough towels. No coffee or bottle of water in the room. You have to pay for it. The riad is typical and beautiful but access to the rooms is difficult: the staircase is very narrow with a low height. For the return trip, the transport does not drop you off at the airport drop-off point because there is no access to it but on the parking lot two hundred meters from the airport. Not at all practical with luggage. It is better to book a cab that will drop you off in front of the airport.

The staff is welcoming and professional.

Stayed in December 2022

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in April 2023