7 Derb El Hamia; Douh, Batha, Fes El Bali, 30110 Fez, Morocco
#71 of 250 hotels in Fez
Guests' ChoiceBased on 151 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.7
Value for money
9.0
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Nick
IndiaBeautiful old charm ,
Stayed in May 2024
Reviewed: May 29, 2024
Corey
GermanyWish it had a bigger safe
Staff, building/room, and location
Stayed in May 2024
Reviewed: May 18, 2024
Mary
United States of AmericaNot sure how to answer the safety question - we were escorted everywhere - so I'm not sure if that was stellar service or concern for our safety. It was during Ramadan - so may not be a fair assessment for year-round.
The staff was amazing and the Riad was incredibly beautiful. We had a palatial suite and were treated like royalty! We had a really great stay here and all of the staff recommendations for restaurants were amazing.
Stayed in April 2024
Reviewed: May 1, 2024
Debbie
United States of AmericaStairs but we were aware so all was good
Great service and location. Staff fantastic, especially Mohamed
Stayed in April 2024
Reviewed: April 22, 2024
Nanda
United KingdomNothing, except there are a lot of steps, so consider this for the less mobile. Plus the small pool is in the main reception area so you may not feel like you wa t to swim there in front of everyone
Staff were super friendly and helpful - Anwar, Tarek, Muhammad and Nadia looked after us with a smile. Great breakfast. Lovely traditional riad in the medina - world recommend
Stayed in April 2024
Reviewed: April 20, 2024
Alexander
United States of AmericaShower didn’t stay hot
Tariq and his staff were great and accommodating. The rooftop terrace was very nice with a great view of the city!
Stayed in April 2024
Reviewed: April 15, 2024
Helen
GermanyNothing!
Everything😀!
Stayed in April 2024
Reviewed: April 7, 2024
Laura
United KingdomNoise from street at night but it didn’t go on too late. Our driver did not come to take us to the train station but we did receive an apology message and luckily there were plenty of taxis around the town.
The staff were fantastic, so attentive and accomodating. Breakfast was lovely, always ensured we had everything we needed. Very clean. Beautiful riad.
Stayed in April 2024
Reviewed: April 4, 2024
Joao
Portugal-
Very nice staff, helpful and always available. Loved the sun terrace with city views
Stayed in January 2024
Reviewed: March 11, 2024
Elle
United States of AmericaThe staff, specifically Mohammed, was absolutely incredible. Before, during, and after my trip, Mohammed and staff was available and amazing at helping us. When we missed our train, he set us up with a comfortable car last minute, arranged our trip to our next city, and set us up with the best tour guide I’ve ever had. Also, the Riad is beautiful and breakfast on the terrace was fantastic!
Stayed in March 2024
Reviewed: February 11, 2024
Rafid
AustraliaNon
Everything was fantastic Staff were very helpful Really good in everything It was raining, they provided a lot of help There welcome tea and sweet were very nice Also breakfast was really beautiful. It was one of the best Riad we ever stayed in .
Stayed in February 2024
Reviewed: January 31, 2024
Quek
SingaporeThe interior of the Riad was amazing.
Stayed in January 2024
Reviewed: January 24, 2024
Colin
United KingdomThe property is just fantastic beautifully restored with a calm relaxed feel. The staff were all so welcoming and couldn’t do enough for us. Food and service were first class. Took a little time to find our bearings but easy enough eventually. Would thoroughly recommend a stay here
Stayed in January 2024
Reviewed: January 8, 2024
Beatrice
United States of AmericaVery nice hotel and amazing staff. A true hidden gem! Highly recommended.
Stayed in January 2024
Reviewed: November 26, 2023
Frances
United KingdomNothing
Beautiful, well maintained Riad offering superb rooms and facilities. Mohamed was an excellent host, always willing to help even escorting us to the taxi rank early in the morning. Omar and Ali were very helpful and welcoming too.
Stayed in November 2023
Reviewed: November 22, 2023
Frances
United KingdomNothing
It is a beautiful, traditional Moroccan building which oozes character and quality.
Stayed in November 2023
Reviewed: November 7, 2023
S
Belgiumswimming pool is more for decoration than for swimming
very friendly and helpful staff - excellent breakfast - quiet area quite close to medina
Stayed in October 2023
Reviewed: October 29, 2023
Chris
United States of AmericaBeautiful & Clean
Stayed in October 2023
Reviewed: October 22, 2023
Chris
NetherlandsService was the best out of 3 riads we stayed in in Fes (including Riad Fes)!
Stayed in October 2023
Reviewed: October 3, 2023
Nga
United KingdomNothing
Everything - staff was super helpful and friendly. We were very well taken care of and could not ask for more. Riad was so beautiful and delicious breakfast
Stayed in October 2023
Reviewed: September 16, 2023
Gladys
United States of AmericaNothing
Beautiful property and my room was perfect
Stayed in September 2023
Reviewed: September 13, 2023
Kevin
United States of AmericaNot a reflection of the riad itself, but it's located near many locals that follow you trying to offer guide services. Made it uncomfortable to explore around, especially at night.
Fantastic staff, breakfast, terrace view. Looks better in person than in pictures. Extra bonus that the food served here was better than a lot of restaurants in the medina.
Stayed in September 2023
Reviewed: September 10, 2023
Endel
Puerto RicoN/A
Everything was clean, the rooms were big and comfy and very helpful staff
Stayed in September 2023
Reviewed: September 10, 2023
Francesca
BelgiumVery friendly staff, one of the hotel workers even helped us in a shop to get a morocon sim card. Nice rooms and good reception upon arrival. We had to leave early in the morning and they opened breakfast earlier for us, which was also delicious. Also, we did not even hear the prayer towers during the night.
Stayed in September 2023
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