Place Mohammed VI, 32000 Al Hoceima, Morocco
#51 of 99 hotels in Al Hoceima
Guests' ChoiceBased on 212 hotel reviews
7.0Cleanliness
7.4
Comfort
7.6
Location
9.1
Facilities
7.0
Staff
7.8
Value for money
6.4
Free WiFi
8.0
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End of dialog contentReviewed: 7 September 2024
El
MoroccoDidnt like the women that clean the chambres was in my chambre and she used her card to entre my chambre without me giving her permission to do that
Like it the place
Stayed in September 2024
Reviewed: 25 August 2024
El
MoroccoThere was no Wifi, and we could not use the TV for our whole stay. The AC gave a faint a scent of sewers if used too much.
The reception staff and the cleaning ladies were extremely nice and were so friendly as well as very reliable. The security guys were awesome as well.
Stayed in August 2024
Reviewed: 20 August 2024
Arabianman
MoroccoNo TV channels duo to a glitch or problem in internet plus some electrical issues, i can't imagine a loss of electricity power 3 times in one day in a 4 stars hotel
It's clean and a panoramic view
Stayed in August 2024
Reviewed: 4 August 2024
Mouad
United StatesThe air conditioning was horrible and was too hot it’s set to26c. There is no coffee no tea nor pot heater in the room to make coffee or tea. Food is ridiculously expensive and juices ,
Near the beach
Stayed in August 2024
Reviewed: 9 May 2024
Umair
NorwayWater was 40dh. they didn’t have more towels when asked. The balcony is shared with other guests which was creepy.
Good location
Stayed in May 2024
Reviewed: 5 January 2024
Ashok
IndiaNothing significant, however the facility looks bit under maintained although it had tried to put best effort by having modern furniture's and fixtures. Lift had problem while coming down as the lobby button was malfunctioning, so we had to visit -1 and climb up the stairs. Good walking though.
We went during off season, so only very few guests. In-spite of this, the hotel managed to provide good food. Location is just amazing. Staff were very helpful and courteous.
Stayed in December 2023
Reviewed: 29 September 2023
Ahmed
NetherlandsThe breakfast could be better
Stayed in September 2023
Reviewed: 7 September 2023
Wadie
FranceBeach being colonised by chairs and parasol renters
Location
Stayed in September 2023
Reviewed: 6 September 2023
Isam
United StatesPool
Location
Stayed in August 2023
Reviewed: 5 September 2023
Arshad
United StatesOur rooms were not ready when we arrived. Also, the commode and shower were in two different rooms. In all of my extensive travels, I have never seen this in any other hotel.
The breakfast menu was great and extensive. The location was great
Stayed in September 2023
Reviewed: 20 August 2023
El
MoroccoThe staff are so kind all of them.
Stayed in August 2023
Reviewed: 5 August 2023
Mekaoui
MoroccoSome staff at the reception were not very professional (showing their dissatisfaction from job conditions). The light seperation between room balconies is not sufficient, leading to less privacy with neighbors. The bar and nightclub are poorly animated.
Wonderful and amazing view. Vicinity to the beach. Good car parking. The building architecture is very beautiful.
Stayed in August 2023
Reviewed: 3 August 2023
Nora
United KingdomExpensive lunch in restaurant, especially water bottles.
Location, view of the ocean from the room terrace, comfortable beds, large rooms, powerful showers, breakfast. Friendly staff.
Stayed in August 2023
Reviewed: 16 July 2023
Ayoub
MoroccoThe view
Stayed in July 2023
Reviewed: 13 July 2023
Suzanne
AustraliaMouldy bathroom. The pool was closed and looked like it had not operated for a while. No water provided in the room. You could get water from the restaurant but you had to go down and get it. Room service was tedious, 1 call answered out of a dozen, follow up with reception resulted in same outcome, the line rings out. QR code in the room for menu didn't work, the one for the bar did! Service was patchy, there was a lot of staff standing around in the restaurant who didn't appear to know what they were doing (there was one guy who was excellent). Friendly but need training and investment in communication by the manager.
The rooms were comfortable. Staff were friendly.
Stayed in June 2023
Reviewed: 10 July 2023
Abdelkrim
United KingdomOnly downside was the lift for the apartment complex was out of order and with the baby that was a bit of a challenge.
Facilities were great and location of the hotel was ideal for the beach. The pool was family friendly even a separate small pool for toddlers. The two bedroom apartment was very spacious and the staff were great including the security and cleaning teams bravo will stay there again 👍
Stayed in July 2023
Reviewed: 10 July 2023
Pebs
MoroccoThe rooms are a bit run down in the apartments we stayed in. And getting problems sorted out is not too easy or quick. But for that view all is forgiven.
The location is absolutely amazing. Even compared to international alternatives it is fantastic.
Stayed in July 2023
Reviewed: 2 July 2023
Rajaa
United StatesWith the most spectacular view en el Hoceima , it’s a shame that this hotel is so neglected. the hotel amenities need a major redo. the elevators kept breaking up and that scared my kids because we thought we were going to get stuck one day. no AC in the elevators nor in the common areas like reception and restaurant and at the end of June it is brutal! the breakfast is decent but the restaurant is dirty and the lack of proper coffee in a 3.5- 4 - star hotel is crazy. please continue
the best beach view in any hotel i have stayed! the rooms have unparalleled views and are very comfortable with great showers and water pressure. the reception staff are wonderful especially Khaoula. The Spa is amazing and rivals any north american spa at a hotel. Nora pampered me to no end . the prices are quite reasonable for the area as well
Stayed in June 2023
Reviewed: 30 June 2023
Elkasri
MoroccoDirty common areas, windows and walkway dirty. Walkway to beach very dangerous. Wood deteriorating and warped.
Room and view were awesome.
Stayed in June 2023
Reviewed: 24 May 2023
Zakaria
BelgiumI regret that the water drain of the shower was not made after the first time, when they told me it was all made after I made my complaint to the information desk, a boy gentleman helped me very well from the night shift, he told me to go to another room where everything was fine.
le petit déjeuner était superbe!
Stayed in May 2023
Reviewed: 23 April 2023
Abdellah
MoroccoAC doesn’t work
Stayed in April 2023
Reviewed: 25 November 2022
Hanan
Moroccobest view ever 😍
Stayed in November 2022
Reviewed: 5 October 2022
Younes
Franceswimming pool
location
Stayed in September 2022
Reviewed: 28 September 2022
Sabah
MoroccoWhen we arrived we did shouse to pay cash for our reservation, and they asked us to pay 10dh plus the total of our booking. And this wasn't mentioned anywhere when we did the reservations
The view is phenomenal
Stayed in September 2022
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