Nothing. All was good.

Having arrived at the airport (half an hour drive away) in the early hours of the morning, and then having a taxi driver who would be rated as one of the two worst taxi drivers ever encountered over many years of travel which left us arriving at the hotel an hour and a half later, the staff were, very refreshingly, very welcoming. Check in was processed very quickly and efficiently to allow us to at least have a little sleep before embarking out later that day. Having as tour arranged for the next two days, the receptionist was exceptional in ensuring that the tour operators were advised of our arrival and confirming of pick-up details. Absolutely wonderful assistance. Room provided was very large and contained a large comfortable bed as well as an additional single one. The room also had a wonderful work bench to work from while sitting in front of a large window overlooking the neighborhood. Also contained comfortable chairs, small bedside table and a large wardrobe to ensure there was no issues with storage. En-suite bathroom was large and contained an exceptional high water pressure shower. Both handheld and overhead. Excellent free Wi-fi, although this is not secured so, care needs to be taken with any personal information provided over the internet. English is not a common language in Morocco, but the staff here were very good (most of the time) understanding our requirements and meeting our needs. It also provides a wonderful breakfast (at additional cost) and has two on-site restaurants, both of which appear to be very popular, so reservations are recommended.

Stayed in June 2024

Breakfast

Location

Stayed in June 2024

Location is good , its fine clean , not fancy , dont except too much from the hotel

Stayed in May 2024

There is some noise from the street and the cafe on the ground floor.

A very nice hotel in a good location. The rooms are spacious and comfortable, breakfast is excellent. The staff is exceptionally friendly. There are cafes and restaurants nearby, it's nice for a walk. A must-do recommendation is to use the very affordable Petit taxi to feel the real vibe of Casablanca.

Stayed in June 2024

Everything was good

Amazing property, was in a posh location, a bit far from the beach. Rooms were amazing

Stayed in June 2024

Walking into hall - slight musty smell, but room bright and clean. One elevator- stairs not very useable, but not crowded and quick.

Location was great! Staff extremely helpful and kind. Breakfast was good, but overpriced for area. Rooftop is very nice. Bed very comfortable.

Stayed in June 2024

nothing

Really nice rooms. Good welcome from reception. On-site restaurant and lounge bar are interesting.

Stayed in June 2024

The only challenge I found was the front desk staff was plentiful but didn't seem eager to help or communicate with each other regarding suggestions/offers to help they had made. I had called down about getting help with a taxi to the airport and the cost, and the next day, I was not offered help and was given a different price. It all worked out, but I would say give yourself extra time to sort out arrangements if it's with different staff members.

The location and facilities were very convenient. I went to the spa and found the prices and experience great - the bonus was that you didn't have to book ahead. The rooftop restaurant was relaxing, and the food was good.

Stayed in May 2024

Air conditioning was not consistent ..

Near the Tram , very accommodating staff..peaceful location ..

Stayed in May 2024

The gym is a bit small but it still has all the basics; the music at the rooftop bar can be a bit too loud

Super friendly and attentive staff; cool rooftop bar with great food; spacious and comfortable room; the hotel had hammam services; good for remote workers

Stayed in May 2024

Nothing. It was great.

Great location for US Embassy appointments. The James Rooftop was wonderful. Beautiful views, good food and drinks. Rooms are spacious and comfortable. Very warm staff.

Stayed in May 2024

It gets a little loud! I was on the 4th floor and I could hear the music from the rooftop bar/restaurant on the 6th floor until late at night

I really like the size of the rooms and the location is great.

Stayed in May 2024

There is absolutely nothing to dislike about this hotel.

Location, facilities within the hotel such as both restaurants excellent, breakfast fresh and delicious, rooftop bar classy and very comfortable with lovely music at all times day and evening. Our room was large and very comfortable. A big plus are the staff, so friendly, helpful, they go the extra to make the stay perfect, can’t thank them enough for how they treated us. The location for us was perfect, lots of bars cafes restaurants within minutes walking distance. Although it is on a main road, with lots of traffic, this makes it way to get taxis day or night, the double glazing keeps the noise out at night.

Stayed in May 2024

Great location to visit the town, very good breakfast and nice/convenient roof top.

Stayed in April 2024

Nothing

The location is great, the staff are so nice and I do recommend this always. I booked and paid for 4 nights but when I had to leave the manager helped me get my refund. And it showed how amazing staff are. Additionally I forgot my passport and a lot of money in the safe and they called me to retrieve it and the money was safe and the passport when I came back ♥️

Stayed in April 2024

Very nice hotel. Friendly staff. Good location. Rooms very nice and modern. Roof top terrace was great. Chill and relax.

Stayed in April 2024

No bathroom bidet

The staff wins it for me every time

Stayed in April 2024

Smoking on rooftops was horrible. English was the only channel out of all the channels that did not work in either of our rooms.

Clean, location, comfort, shower felt amazing.

Stayed in April 2024

The toilet (separate to the bathroom) smelled a little funny as there was no ventilation. Also the coffee wasn’t good at all.

Comfortable, spacious rooms, with all the needed amenities. The location was very central and convenient.

Stayed in April 2024

Restaurants and Bar were closed.

Checked in late and restaurant was closed but room service runs until 10:30pm which was great. The food was excellent. Room was good but the rooftop bar looked closed which was a shame. It would have been nice to relax after travelling.

Stayed in April 2024

Very very clean & great roof top bar restaurant

Stayed in April 2024

/

Everything!

Stayed in April 2024

The conditions could be better, there was no place for the hang the towel at the bathroom. and no plastic bags or slippers...

Staff is very helpful.the best thing about hotel is the location and the staff members

Stayed in April 2024

Nothing.

I loved this hotel, since that I made the booking I'm impressive with all the services. Also they have an amazing roof top with live music and a delicious Portuguese restaurante on the grand floor.

Stayed in January 2024