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Reviews of Ibis Casablanca City Center 3 stars

Angle Zaid Ou Hmad - Rue Sidi Belyout, Sidi Belyout, 20190 Casablanca, Morocco

#79 of 102 hotels in Casablanca

Guests' Choice

Review score

Based on 714 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 10 November 2024

    8.0
    Great value for the money
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    First room I received was on the 6th floor. There was a weird odour in the floor as well as in the room. There were no towels in the rooms as well. It seemed the cleaning was not finished. I was giveng another room in the 10th floor due to the leaking toilet and I have to say the new room I got had no bad odour and was cleaned properly.

    The room size was quite good and the size of the bathroom was really good. The bed and pillows were comfortable. Breakfast was very good, especiially the bread was amazing. All the stuff was really friendly and the hotel is just next to the train station. It was a great value for the money.

    Stayed in October 2024

  • Reviewed: 2 November 2024

    7.0
    Ibis Casa port experience
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Air-condition was central. It is not possible to control in the room. It was cold little bit, cold air was blowing. One of the staff members asked me if I have Google on my phone and I said yes and gave my phone to her. I was thinking she is going to show me something or ask me to answer some questions. When she gave me my phone back, I saw a review was written already on Google. She didn't ask me to write review, she did it herself without telling me. I didn't like it. It is not professional.

    Location and restaurant staff.

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Great location that suited us but breakfast let it down.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was poor. No good value compared to others in Morocco.

    Standard hotel room with adequate bed and shower.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    6.0
    You can do much better
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was disappointing, we had to ask several times just for a glass of water, room was not clean properly and in the bathroom there was no window or fan.

    Great location

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice location and well maintained hotel with good service.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    location..near to the train station

    Stayed in August 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Mahamad was very helpful

    Stayed in October 2024

  • Reviewed: 15 October 2024

    8.0
    Good Stay
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    that they didn't serve water and there was no fridge in the rooms also, there is no Kittles at the rooms

    Room and the location

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I find the personnel in the reception a bit grumpy and have an indifferent towards customers. No eye contact, no smiles.

    Great location and nice city view from most of the rooms. Good price-performance balance

    Stayed in October 2024

  • Reviewed: 12 October 2024

    6.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The staff were not helpful at all .

    The location and cleanliness

    Stayed in October 2024

  • Reviewed: 8 October 2024

    8.0
    Location, location, location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nil

    Location, close to bus and train station. Convenient, reliable hotel.

    Stayed in September 2024

  • Reviewed: 7 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Utilities in the room werent enough. No kettle, water fridge or slipper.

    Location , price performance rate and breakfast

    Stayed in October 2024

  • Reviewed: 7 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilet is small, water-coffee-electric kettle is not provided.

    City center, accesible to basic stablishment

    Stayed in September 2024

  • Reviewed: 6 October 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights

    Staff attitude should be improved

    None

    Stayed in October 2024

  • Reviewed: 5 October 2024

    6.0
    The stay was ok generally.
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel does not provide tissue paper(not toilet paper) or even reusable towel to dry the hands after washing. What you have in the room is just almost finishing liquid soap bottle. No complementary water, no fridge in room.

    The location.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception staff is very nice and helpful, especially Fettah

    Stayed in September 2024

  • Reviewed: 24 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Price of drinks are very expensive, poor breakfast

    Nice location , clean , boxe et procès in the bar are exagerated

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room, no water provided. Otherwise ok for one night

    The location suited us as it was near the Casa Port. We had just arrived in Morocco for the first time and unsure what to expect. The staff were pleasant and spoke good English. The room was small but clean. The hotel lobby and dining area is very nice. Buffet breakfast was ok with an assortment of options.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Exceptional Hospitality and Service
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Nothing at all.

    The hotel is conveniently located to Casa Port and other locations. Rooms were neat and clean. All the required ameneities were provided. The breakfast was just superlicious. I enjoyed the meals, fresh juicy and ambience of the whole place. Fettah at the reception level of customer service was exceptional. I really felt home away from home. I will visit again and recommend it to others.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Ibis being Ibis
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    If you're looking for a Ibis you're going to find one with the same pattern from the hotel chain. At the first I was woried about the reviews of smelly or not clean rooms. During our stay, it was clean and perfumed. Also great breakfast.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    7.0
    Good location bad parking
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    bad tolels in the room

    friendly stuff

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location - right next to Casa Port station and very close to the medina. I was only there for 1 night and had to catch a train to the airport early in the morning so very convenient for travellers. Central and safe area. Room and bathroom was very clean. Quiet rooms . There was a Cafe in the reception with nice sitting area

    Stayed in September 2024

  • Reviewed: 31 August 2024

    8.0
    Perfect location!
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I think Mr Fattat in the recepción can improve Han’s costumer service attitude . The towels was very old and no clean. I ask in the reception for a change and they make it . Thanks!

    Location is the best , close to the port station ,the metro, the Medina and you can walk to the Hassan II Mezquita is almost 30 minutes walking . The room is bug and the breakfast was very good. Thank for the personal in the restaurant .

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    All good.

    All good.

    Stayed in June 2024

Showing 1 – 25

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