Avenue President Kennedy Hivernage, Hivernage, 40000 Marrakech, Morocco
#1091 of 1,153 hotels in Marrakech
Guests' ChoiceBased on 552 hotel reviews
7.1Cleanliness
7.4
Comfort
7.5
Location
8.7
Facilities
6.8
Staff
8.1
Value for money
7.2
Free WiFi
8.1
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End of dialog contentReviewed: 20 June 2024
Katri
United KingdomBreakfast was limited, not much choice, coffee machines were bit old and slow, no fresh Moroccan pancakes offered which I had been looking forward to.
Spacious and beautifully furnished lobby, comfortable firm bed, fridge and safe in the room and very good WiFi provided.
Stayed in June 2024
Reviewed: 17 June 2024
Tyba
United KingdomIt’s a bit old fashioned and Abit dated
It’s a very respectable hotel for family and couple bahija was amazing also Idress helped us a lot a few issue when I booked in but all was resolved I will definitely recommend this hotel due to the nature of the staff there was a loverky lady in the morning making eggs she greeted me with a big smile overall great experience
Stayed in June 2024
Reviewed: 6 June 2024
Abdul
United KingdomThe room the beds ac fridge tv free safe off course the pool and breakfast
Stayed in June 2024
Reviewed: 2 June 2024
Omar
MoroccoNeeds some serious refurbishment. Very basic breakfast.
Location in Hivernage
Stayed in June 2024
Reviewed: 14 May 2024
Shivani
IrelandThe WiFi didn’t work at all. The breakfast did not have much options
The location was very good. The staff was very nice and accommodating
Stayed in May 2024
Reviewed: 1 May 2024
Igor
United Statesno
ok ok
Stayed in April 2024
Reviewed: 1 May 2024
Joaquim
SwitzerlandRooms are a bit old-fashioned.
Lovely swimming pool and outside space. Good food. Good location in Hivernage.
Stayed in May 2024
Reviewed: 19 April 2024
Maxiel
FranceIt is a bit outdated compared to the other hotels in the area. It definitely deserves a renovation. The infrastructure looks a bit old, as do the rooms and the pool area. The pool is nicely sized but the transats need a serious renewal. They were dirty at times and just don’t fit the aesthetic of the outside area. This is of course not a luxury hotel, so some of these things are understandable. However, this place has GREAT potential to just be better. This is a bit nitpicky but there isn’t an open tab system like in most hotels. We are used to ordering food or drinks and paying for everything at once at the end of our stay. Here you must pay directly after ordering, which felt odd as we don’t normally carry cash to the pool. This didn’t change our experience much but it was something we noted. On our last day, the AC started making an intolerable noise to the point where we had to turn it off completely.
The hotel is well located in L’hivernage. There are plenty of restaurants, bars, and lounges within walking distance. There is additionally a large mall right next door. The staff were incredibly helpful, welcoming, and kind. They were honestly one of the highlights of our trip. This hotel is great if you have little kids. We felt totally at ease having our 2 year old daughter with us since all of the staff were so friendly and kind with her. Our room was pristinely cleaned everyday. The breakfast was varied with a mix of typical French and American breakfast items, as well as some delicious Moroccan options. The music by the pool during the day was great! The pool food options are delicious. We enjoyed having lunch there. The Agafay Desert experience the hotel proposes is AMAZING. An absolute must do.
Stayed in April 2024
Reviewed: 16 April 2024
Carolyn
MoroccoI was surprised that the bathroom lacked basic toiletries.
Great location. Lovely and helpful staff.
Stayed in April 2024
Reviewed: 14 April 2024
Simowac
United KingdomNothing
Close to city center,shopping mall and aeroport only about 30 minutes away. Plus good service from all staff.
Stayed in April 2024
Reviewed: 6 April 2024
Samantha
United KingdomNothing
Friendly, breakfast was amazing , dinner was adequate. Had to pay for water with the meal in the evenings.
Stayed in April 2024
Reviewed: 3 April 2024
Neil
United KingdomThe room has a connecting door so you can hear through to the neighbours. As some say, the rooms are a little tired decor wise, but not to the point of it being a problem and it is reflected in the price.
4 star hotel, good pool facing room with excellent view of the Atlas mountains. Good bar service. Breakfast is not western, (as you would expect) but there is a great pot of mint tea, good coffee, excellent omelette and very nice breads and pastries. Helpful staff. Excellent decor in the dining area makes you feel you are in Marrakesh.
Stayed in March 2024
Reviewed: 10 March 2024
Helen
United KingdomNeeds a bit of up keeping. Getting tired In places. Breakfast availability was hit and miss. Alot had ran out closer to 10am you went.
Restaurant choice in la casa and by the pool was superb. Once we moved to a pool view we were able to use our balcony with sun. Serperate toilet. Beds were comfy. Cleanliness was good
Stayed in March 2024
Reviewed: 10 March 2024
Teodoro
GermanyI made some exercise in my room and I had to lay on the ground. It was really dirty, specially carpets were full of hairs. My room was a smoker room and it was really smelly of smoke.
Good bar on the swimming pool, the private parking is really safe, employees are kind, position is good.
Stayed in March 2024
Reviewed: 7 March 2024
Hadiza
NigeriaLand scape
Good
Stayed in March 2024
Reviewed: 1 March 2024
Samir
MoroccoAll good
Good location, clean hotel, nice large swimming pool.
Stayed in February 2024
Reviewed: 24 February 2024
Willem
NetherlandsRoom service erg goed
Stayed in February 2024
Reviewed: 23 February 2024
Syed
CanadaBreakfast 1 star Dinner 1 star
Its location and pool
Stayed in February 2024
Reviewed: 22 February 2024
Tinuke
TurkeyThere was no iron, had to send clothes off, which wasn't a problem but it took 24hrs for them to come back.
It was well located and staff were friendly
Stayed in February 2024
Reviewed: 21 February 2024
Sonya
United StatesIt's a bit rundown and could use some maintenance or upkeep, especially when the structure has so much beautiful, old artisan craftsmanship in its decor.
The property has a lot and offers many amenities, from poolside food and drink service to spa treatments to full on-site restaurant. And, it is walkable to the mosque and Medina.
Stayed in February 2024
Reviewed: 5 February 2024
Dr
United StatesWhen I needed to use the fitness center, the employer asked me to pay, which annoyed me because I thought it should be free.
Hammam at spa Area, please ask for khadija, She did an excellent job. I recommend to try it.
Stayed in February 2024
Reviewed: 3 February 2024
Abou
MoroccoRestaurant stuff
Stuff
Stayed in January 2024
Reviewed: 29 January 2024
Agnelli
United KingdomWi-fi doesn’t work
Nice place
Stayed in January 2024
Reviewed: 19 January 2024
Amanda
IrelandHaving to pay a deposit for the poolside towels as a guest was a little odd (100 Diram)
The staff and pool area were great! I also really liked the balcony area of my room. Reception staff were very helpful even printing my boarding pass for me. There's also an ATM and exchange facility within the hotel which is very safe if you are travelling alone. Taxis always waiting outside also. It is approx 25 mins walk to the Medina or a €6 taxi. A taxi from the Airport to the hotel was €12.
Stayed in January 2024
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