Breakfast was every day exacly the same. In other Hotels they change it every day,diferent fruits,chees ,vegies,sweets. I was there one week and every day the same. Otherwise all was good. Staff was also friendly, cleaning lady was really friendly. only one woman was not friendly with Staff and Customers, i belive she is Head of Unit with Black Hear and Red Jacket.

Stayed in June 2024

It’s not hotel’s fault I guess, but there was no water for the whole day (out of 2) of my stay there. It influenced the overall experience.

Comfortable room, polite staff, great location

Stayed in June 2024

everything

Stayed in March 2024

The pillows. They really do have to be changed. There just round and so uncomfortable

Perfect location, clean and tidy

Stayed in June 2024

pillows, too big and uncomfortable

friendly and polite staff, cleanliness

Stayed in April 2024

A bit uncomfortable view due to construction of the building across the street

Good and friendly stuff

Stayed in June 2024

Good location, tasty breakfast, comfortable room.

Stayed in June 2024

Breakfast used to be much better. Otherwise eveything's superb.

Stayed in May 2024

I was asked to pay a deposit for one night stay ??

Everything was exceptional

Stayed in April 2024

Like I already said, I actually liked everything.

Actually I liked pretty much everything. The beds were very comfortable, Wi-Fi was very fast and I had a very pleasurable stay.

Stayed in May 2024

Lobby bar closes at 10 pm and opens on Sunday at 12:00.

The breakfast was good but a little chaotic. Why is the breakfast time on Sunday from 7 to 10 and not to 11?

Stayed in May 2024

We were allocated the wrong room so had to go back to reception and ask for the correct room configuration (not great when we were tired after travelling all day.) The music and videos at breakfast were hideous and too loud. Orange juice at breakfast wasn’t very nice. Good location for train station and eating at Lido :-)

Sound proofing between rooms and from outside (we were on the 7th floor at the front of the hotel which is on a busy road but we couldn’t hear a thing), comfy beds and good, silent air conditioning. Good shower.

Stayed in May 2024

Modern amenities

Stayed in May 2024

We like the location and interior of hotel.

Stayed in May 2024

Nothing

The best receptionist Ms. Sandra, I've met in recent years. Nice service. Good location. Big room.

Stayed in May 2024

hotel location was great

Stayed in May 2024

Pillows

Pillows were too small

Stayed in May 2024

Long hall ways to reach rooms, but that's not a major issue

All staff were very friendly. From front desk to the kitchen.

Stayed in May 2024

Only one thing, but unforgivable: that horrible, shameful gabia of birds at the reception. Do you really intend to please the clientele with that pitiful spectacle? Two poor little birds living cloistered in that tiny space. No, no, no.

An excellent hotel at a very convenient price. The bed was very comfortable, the coffee maker was very modern, the bathroom was spacious and functional. Great variety of dishes at the breakfast buffet (although the made-to-order omelet could have been much better...).

Stayed in May 2024

My hotel choice in Riga - already stayed here several times. The hotel is clean, well equipped and privides all you may need for a short business trip. What needs to be mentioned is the super attentive and friendly front desk staff. Spatious well accessible parking lot. Spatious bathroom and coffee making facilities in the room. I can reccomend this location.

Stayed in May 2024

My room was nice and comfy with a little balcony, which was super nice (without chairs and dusty, though). However, my travel company had a room with badly working air conditioning, and even the window could not be opened. And nothing was done for it. Also, their tv wasn't working well. The mini bar was closed and you needed to ask for it to be opened. And no one ever came, even though I asked. The hotel also has a deposit system, so you have to pay 50€ when you check in, and it is returned after you have checked out. It was nice that we got drink vouchers we could use in their bar. The breakfast was okay, but could have been organised better. The food was running out quite often because the plates/jars were small. In addition, there was a cook making omelettes. However, one of us never got the omelette he ordered, even though he asked for it twice. The customer service in the hotel was friendly, despite of little things that could have been organised better. In conclusion, we had some little problems, but all in all, we had a nice stay in the hotel and in Riga.

Stayed in May 2024

TV in the room was not working.

I stayed in Privileged type of room and it was really nice. I also got free upgrade.

Stayed in May 2024

The rooms are a bit small, but had all the facilities you would expect in a hotel room

We were travelling by car so chose this hotel because of the convenient location with parking. The room was basic and a bit small but had everything you need. We did have an issue with the air-conditioning which we did complain about the front desk on at least two occasions and was never resolved. However, it was fine as the weather wasn’t super warm.

Stayed in May 2024

Deposit 50 EUR. And before leaving we had to wait someone to check our room, only then we could get back deposit. Waste of time.

Good location, nice, modern rooms.

Stayed in April 2024