The location is super, such a beautiful spot! Convenient parking. Hardy breakfasts and very pleasant staff always happy to help. We really enjoyed our stay!

Stayed in September 2024

This is an old facility, which is part of its charm. If you are looking for all the modern conveniences, this isn’t for you. All the rooms are upstairs and there is no elevator.

The breakfast was wonderful. There were lots of choices of delicious fresh and cooked food. Best of all was our wonderful hostess who was delightful and welcoming and couldn’t have been more pleasant to visit with.

Stayed in August 2024

Phenomenal breakfast waiting at our table every morning plus made-to-order egg dishes and continuous coffee. Plus location, location, location.

Stayed in August 2024

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I don't know where to start. This was the best stay at a small town. Benevilla is a small hotel, but had everything we needed. Rooms are just big enough and ours had a pretty balcony. Also there is a parkinglot behind the hotel. But the staff! They are the best! Warm welcome and the lady at breakfast was so lovely. Making sure we has everything and our bellys full of delicious breakfast. And of course location! In the beautiful center where is so much to do. Next time we will stay longer!

Stayed in August 2024

Nothing. Really nothing.

Thank You for perfect stay! This boutique hotel is a real gem in Aluksne. Everything is perfect. Attitude! Communication! Breakfast is 6 stars!

Stayed in July 2024

Clean, renovated rooms with good breakfast and nice stuff.

Stayed in July 2024

Aluksne is a very beautiful small town and this place is a perfect stay to explore it. Very friendly owners, cozy room and good breakfast.

Stayed in July 2024

Nothing to note

Convenient for the lake and Park.

Stayed in July 2024

Nothink not to like. Viss patika.

Maza viesnīca pilsētas centrā, kas atstāja ğimenes biznesa sajūtu. Small hotel at the centre of the city with a family owning feel.

Stayed in July 2024

Good location with parking.Pleasant service ,tasty food and beer, clean room.

Stayed in June 2024

Only a small window in a room could be opened, but it was enough for a fresh air as there is no air-conditioning, but it could probably get a bit warm in the afternoon as windows are faced south-west. For a light sleeper it might not be dark enough in a room due to lack of night curtains, as the room was equipped with a roller blinds and day curtains.

Welcoming, very polite and caring staff, which answered all the questions before they were asked both after our arrival as well at the breakfast and the restaurant. Room number 4 was well designed and equipped with a sofa and a seating area, good variety of TV channels. An excellent and rather quiet location just a footstep from a lake Aluksne and bunch of sightseeing spots. Individually served breakfast, which varied from day to day and also incuded dish of hot eggs and pancakes made right for you while you drink a coffee. Tasty food at the restaurant on the first floor.

Stayed in May 2024

I really liked the staff, they were all so very friendly and made me feel welcome there.

I liked the coziness of the room and how the staff tries to make you happy..from the meals they prepare to the conversations we have. They are just very welcoming

Stayed in May 2024

Amazing hospitality and the breakfast experience was outstanding! Definately recommended! 👌

Stayed in March 2024

Chandler was very low in the middle of the room. I’m 6”2 but was able to get around it.

Would stay again. At check in staff was very friendly, understood English. Special breakfast was prepared for my colleagues and I. Would go back and stay again.

Stayed in April 2024

Such a nice little hotel! Clean, cozy, and the food is wonderful. We had dinner and breakfast there and everything was homemade & delicious. It was my favorite dinner of the trip. The owners are kind & welcoming. Would stay again!

Stayed in March 2024

None, only positive emotions!

Friendly staff who really make their guests happy. Spacious and clean room, good breakfast with varied and tasty food. And of course the location, near the city center where you can find many cafes and shops. And on the other side there is a beautiful park with a lake and many interesting beautiful places.

Stayed in March 2024

The sofa bed could be more comfortable

The attitude of the service staff was excellent.

Stayed in February 2024

Staff was excellent as always & there were really the winter and the new year feeling in Aluksne.

Stayed in January 2024

Breakfast was wonderful. The staff attitude was very warm and the hotel was cosy. Great location - close to the lake and center with all its historical heritage! The hotel has its own parking place.

Stayed in November 2023

Location, restaurant, cleanliness

Stayed in October 2023

The location and staff was great, view was beautiful and the breakfast was lovely. Also the restaurant downstairs was very nice and delicious food.

Stayed in October 2023

We paid a little more for the room wirh balcony, but we couldn't use it as the balcony door simply wouldn't open

Quiet place, very clean, free parking, friendly staff, good breakfast

Stayed in October 2023

Awesome location with familiar atmosphere and service. Tasteful custom-made breakfast. And after you ate everything you ordered, you get offered fresh pancakes. Despite the fact that I walked 25km per day, I gained weight. After the local youth drove to bed with their loud cars, it‘s very quiet. :)

Stayed in October 2023

Great breakfast, friendly and helpful staff.

Stayed in September 2023