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Reviews of Bahnhofs hotel

Jāņkalna iela 51, Alūksne, LV-4301, Latvia

#2 of 6 hotels in Alūksne

Guests' Choice

Review score

Based on 117 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Location

    9.0

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 15 September 2024

    9.0
    One night like in central Europe.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Needs Larger parking slot, restaurant visitors took the place.

    Clean and chic. Kind women personal.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Would definitely stay here again.
    • Business trip
    • Group
    • King Suite with Balcony
    • Stayed 4 nights

    Hotel was great. The staff were very friendly and available to help with all my needs. Breakfast was great and could get eggs made to order. Lunch and dinner was awesome!

    Stayed in August 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room size, very small. No possibility to make tea/coffee in room

    Very nice and clean room. Super service at reception desk!

    Stayed in September 2024

  • Reviewed: 26 August 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Double Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in July 2024

  • Reviewed: 23 August 2024

    10
    This hotel offers comfort, charm, and a very pleasant and humorous staff.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Stronger WiFi signal in room 203 could be improved. Oddly enough my laptop would connect without problem and have a low WiFi signal, but my cellular phone struggled to maintain WiFi connection. The shower stall in the room had a slow drain when shower head was turned fully on. It took me a day or two to realize the shower cannot be turned on fully for the sake of the drain.

    Breakfast was filling with an assortment of options. Eggs could be cooked to order. Nice that my room had A/C. The staff was amazing and made my stay fun and comfortable. Beautiful outdoor seating was available. There was not a lot of parking spaces in front of the hotel, but there was ample public parking directly across the street.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Excellent staff good food comfortable rooms.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are large, comfortable, clean, well decorated, and have air conditioning. All of the staff were friendly and helpful during my entire stay and met every request. The food was very good with nice portions. I would definitely stay here again if in the area.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    10
    Amazing, large comfortable rooms with amazing staff and food.
    • Business trip
    • Group
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    I have no complaints.

    Outstanding hotel. The hotel and staff were amazing, beautiful, lively, and friendly. No need to go anywhere because of how great the food and staff are. One of the best hotels I’ve ever stayed at and will definitely be staying here for all future trips in Latvia. Highly recommend.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    10
    Exceptional
    • Business trip
    • Group
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Food was great. Staff was amazing and very friendly and accommodating.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Very nice place to stay. Restaurant is very nice.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Main street makes a lot of noise.

    Fresh and very good design.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    An excellent hotel, both in terms of comfort and design, with a special history. The atmosphere is warm and special. Excellent for recreation with children. Very tasty food in the restaurant, especially the steak and chocolate fondant. Thanks for the unforgettable memories, we will definitely be back!

    Stayed in July 2024

  • Reviewed: 20 July 2024

    10
    Hotel with 1920s feel in Aluksne
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The hotel might seem a bit far from the city centre but 800 meters with lots of parking place really compensates it.

    Hotel has a great location just next to the Narrow Gauge Train station (with station restaurant) and some 800 meters from the city centre. Rooms are spacious and building is renovated in a 20th century beginning Manor House style. Beds are comfortable and restrooms with ample room with good showers and facilities. Staff is really helpful but it's recommended to arrive before 22 at night as there is no night service without prior arrangement.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is located in a very nicely renovated old building. The room was spacious and perfectly equipped. One noticed that a lot of attention had been paid to the detail. A starting point for a visit to the charming little town of Aluksne.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    10
    Great place to stay in town!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    BH is a place where you feel cared for and always welcome! Thank you!

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Enjoyable
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Location is good, but the view from the park toward the soviet buildings in front of it, does not help to keep the atmosphere of inside. This place deserves to be near a lake. I would suggest to plant tall "tuyas" so it will help to create a different feeling. Just a suggestion.

    Great place! congratulations for the business venture in Aluksne. Very surprised to find this quality that far aways from Riga.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Cozy hotel with modern touch, located in historical building
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the mattress. It is too soft in my opinion, therefore woke up with a sore back and neck.

    The property was great, modern and cozy design. Nice lounge zone available on second floor. Breakfast was great.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All voices going thru walls and doors, like they are paper made. + some “pumps” starting 7am-11pm. Dont know is it some door or ..

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    Quiet luxury and in country side town of Latvia
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    There is no better place in Alūksne. We were pleasantly surprised at the space of our room and cleanliness of the room. We stayed as couple and 1 infant - plenty of space to hang around. Staff also did their job really well. My recommended choice of stay when you are in Alūksne region.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    If your room in next to road, its loudly if you open the window. But you cant do that and Thats Ok.

    Like very Great design and Great restaurant. Delicious Food and atmosfere. Clean rooms and Very nice rooms.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Come to Aluksne to enjoy this amazing hotel!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Our stay was too short. Only thing we definitely regret.

    People, please come to Aluksne to stay at this amazing hotel! We loved absolutely everything. I cannot compare our experience to a lot of hotels in Latvia as unfortunately we haven't travelled so much around our country but this experience was 10 out of 10! I wanted to say special thanks to lovely staff member Sanita. My boyfriend had birthday and she made a surprise cake for him together with a glass of prosecco and small candle. We briefly met the owner who was eager to tell a story about the hotel. The interior, our room, staff, breakfast, location - all was just perfect. Thank you very much!

    Stayed in June 2024

  • Reviewed: 19 May 2024

    10
    Really nice hotel, we recommend it.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    We also chose to have dinner in the restaurant. The food was hood however the snacks that were brought before the meal along with really tasty bread were awfull cheese and ham form supermarket. The dishes we ordered were tasty but nothing exceptional.

    The hotel was something you do not expect in a remote town. Really a fantastic, and stylish place. We had breakfast, and it was really good, too.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Excellent hotel, absolutely recommended
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    excellent hotel, rooms are super nice, modern and clean, everything is very well maintained. Beds are great. Bathroom very well laid out. Restaurant is very good, great food and wine for very reasonable prices. Good breakfast, staff is super friendly. Good location close to the narrow gauge railway, would definitively stay here again

    Stayed in May 2024

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Waiting to check out. Extremely soft bed mattress.

    Room and lobby design , furniture .

    Stayed in December 2023

  • Reviewed: 30 November 2023

    10
    Freedom, good mood, interesting interior with the history and excellent rest.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Nothing. All is execelent, Maybe breakfast is little more better.

    This hotel is excellent, very nice interior and very comfortable all our staying there. One of the best hotels I've ever been to. I recommend this hotel for everyone.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    10
    The best place to stay in Aluksne.
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    This is the most beautiful hotel in the city. The property is very beautiful with a luxurious design, the staff is very friendly, super helpful and professional. The rooms are clean and the bed is comfy.

    Stayed in November 2023

Showing 1 – 25

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