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  5. Reviews of Best Western Plus Grand Hotel Victor Hugo

Reviews of Best Western Plus Grand Hotel Victor Hugo 4 stars

Avenue Victor Hugo, 3-5, Limpertsberg, 1750 Luxembourg, Luxembourg

#39 of 62 hotels in Luxembourg

Guests' Choice

Review score

Based on 652 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Everything was super great Appreciated the help from reception for all my questions

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very useful for a short stay in Lux (business, culture), good public transport facilities
    • Leisure trip
    • Group
    • Superior Single Room
    • Stayed 1 night

    Nothing to be noticed.

    The hotel is very close to where we had to be. Check-in and check-out was swift and easy. The rooms were exactly what we needed and expected for our stay (one night).

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite a lot of road noise and soundproofing between rooms wasn't great.

    Helpful receptionist. Near to public transport.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good simple hotel in a perfect area
    • Business trip
    • Solo traveller
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Very well located. Simple but with everything you need. Comfortable bed.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 2 nights

    O ar condicionado somente funciona no verão, de acordo com o staff.

    The location is very central, with good restaurants around. The staff is friendly and helpful. I tried to turn on the air conditioning in the room, as the room was very stuffy and hot even though I had the window open, but the air conditioning didn't work. I asked for help from reception who informed me that they only call in the summer. The very friendly receptionist promptly resolved the situation by moving me to a cooler room. Problem solved!

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Hotel for out of Luxembourg people who come to see some theater / dance at Grand Theater.
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night

    closeness to the Grand Theater !

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Overall a good stay
    • Leisure trip
    • Group
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door knob was almost sticking out and the shower door was not closing properly and the water would flow a bit to the floor, so the rooms need some minor maintenance

    Location is great, easily accessible with public transportation. Rooms were clean and decent sized. Plenty of options to grab food and supermarkets nearby.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    The 2 buildings don't have the same facilities

    I liked the SPA and gym...for me it is an added value. We had the room in the second building

    Stayed in December 2023

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Very central

    Stayed in February 2024

  • Reviewed: 14 February 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night

    Room was quite well worn in general, but the stand out was that there appeared to be a damp issue or something on the wall. Possibly repaired, but certainly quite a significant amount of discolouration and texture was left there.

    Great location, and staff extremely friendly. Nearby restaurants and central location make dining easy. Room was a comfortable size, bed was very comfortable.

    Stayed in November 2023

  • Reviewed: 11 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only negative was that the AC in my room didnt work, not a tragedy for me because it is still winter and the temperature outside is quite cold.

    Comfortable Hotel super close to public transport, parking lot and 10 minute walk to the center

    Stayed in February 2024

  • Reviewed: 5 February 2024

    7.0
    Nice hotel friendly staff,
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was to the front of the hotel and was a little bit noisy even with the windows and shutters closed. The room service was a bit of a nightmare Times said available until 10.50 and had a menu in room. But when we went to order at 10pm we were told that that restaurant is closed and that we had to order from another place but there was no menu available

    Property great Staff were friendly and helpful

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Thank you!!!
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was set up for one but booked for two! Resolved quickly!

    Excellent location and super friendly staff

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast not included and cost 20 euro per person which is a bit steep for some tea, toast fruit. Maybe few cheaper options to give customers

    Clean, great location

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The ventilator in the bathroom was too noisy.

    Good location & kind staff

    Stayed in January 2024

  • Reviewed: 20 January 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    There was too cold

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Good location, clean, near airport bus
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could have done with more pillows. Only 2 provided on double bed.

    Good location, short walk into old town. Near to bus stop that takes you to and from the airport. Near to tram stop. All transport free in Luxembourg! Clean room. Got an early check in for free as room was ready.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Very confy, clean and warm experience
    • Leisure trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to mention.

    I have enjoyed the location, money 4stars worth. Perfect temperature in the room (outside was snowing), hot water, clean bathroom (very important for me), clean white sheets, coffee in the room.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 4 nights

    Originally we had booked to stay in the New Yorker serviced apartments and they were literally disgusting. Thankfully the door was broken to our apartment and we were forced to find new accommodation (but it was also the 22nd of December so just before Christmas is not easy!) but the Victor Hugo had a room for us and we were very grateful. It was fantastic.

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Great location, reception staff very welcoming and helpful. Good sized room and great value for money.

    Stayed in December 2023

  • Reviewed: 10 January 2024

    8.0
    Good hotel with much room for improvement of the comfort and safety details
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The bed mattress is rounded to the sides and it makes you slip out of the bed if you turn. So the sleep is not very comfortable. The air con did not work, only super hot heating!!! The bath tub is too high for older people with mobility issues to climb in and out. Super dangerous. Steps at main entrance are uncomfortable to carry baggage up. Should have a ramp to pull the luggage or a porter/concierge! But that seems to be difficult if only one person is running hte whole services at the entire hotel!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Good coffee
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Location and coffee

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Great location.
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    One of the staff members was annoyed by questions, he did not engage in any friendly way. There was not even a single "happy new year" offered when we came for check out on January 1st.

    The location was great. With numerous brasserie and restaurants (and even a club) around, many opportunities for going out were in direct proximity of the hotel. We also enjoyed the breakfast and the sauna.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    8.0
    If you want one place near center of city, near free parking its good place
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Problem for bathroom,

    Good location also clean

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    Overall is good, the location is not far from the centre and easily to navigate around

    Stayed in October 2023

Showing 76 – 100

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