Avenue Victor Hugo, 3-5, Limpertsberg, 1750 Luxembourg, Luxembourg
#39 of 62 hotels in Luxembourg
Guests' ChoiceBased on 652 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.9
Value for money
7.7
Free WiFi
8.7
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End of dialog contentReviewed: 22 September 2024
E_c___
New ZealandThe room was not cleaned properly - there was a red stain (which looked like dried blood) on the wall above the sink in the bathroom, with hair stuck in it. Not very nice We usually don't like leaving bad reviews - typically, it is better to discuss any concerns with hotel staff, and give them a chance to resolve a problem, rather than just hitting them with bad reviews - but this was just too disgusting, and it would be a disservice to the booking.com user base not to highlight it here!
Location is good, easy access to centre of city and near a nice park
Stayed in September 2024
Reviewed: 20 September 2024
Kevan
United KingdomBar unstaffed, noisy roan even on 5th floor
Clean
Stayed in September 2024
Reviewed: 15 September 2024
Nuno
NorwayNo car parking included.
Nice quiet room, clean and comfortable. Good breakfast with fresh pressed orange juice! :)
Stayed in July 2024
Reviewed: 31 August 2024
Jay
AustraliaLocation was north of the city and away from much of bustle of the centre but had excellent connections to all over Luxembourg City and surrounds - a tram stop and bus stop were literaply across the road. Local restaurants and bars were only a short walk away. Facilities were simple and clean. A little bit of noise in the street because of a carnival but the room was quiet with the windows shut. Airconditioning was superb. I would definitely stay here again
Stayed in August 2024
Reviewed: 29 August 2024
Sc
Germanythe room has a really cold stone floor, no hotel slippers mad it a bit uncomfortable. the room was facing the street, as there is currently the fair i heard everything from the second floor and had difficulties to sleep with the loud noise. I asked receptionist if an iron would be possible, she said yes we will deliver it in the next hours to your room- when i came back at 11pm there was no iron.
Room was clean, bed was comfortable to sleep. bathroom was clean, towels large. breakfast good (fresh orange juice).
Stayed in August 2024
Reviewed: 25 August 2024
David
United KingdomParking nearby was good, though, through not fault of the hotel, access is not immediately obvious to a traveller at the end of the day.
The hotel was well located for easy access to the centre. Staff were helpful and happy to hold luggage in the morning before we left later in the day. Parking was close by.
Stayed in August 2024
Reviewed: 23 August 2024
Julia
New ZealandI stayed in the annex across the street and the rooms weren't very soundproof, could hear quite a bit of outside noise.
Great location, easy to get to from airport (bus and then a short walk) and close to tram station for access into the city centre. Has luggage storage which was very helpful.
Stayed in August 2024
Reviewed: 22 August 2024
Joana
IrelandThe air conditioning stopped working during our stay. Staff did their best to have it rectified as soon as possible, and this was done. We were offered a free breakfast by way of compensation. Staff attitude to this was excellent at all times.
The hotel was located very close to a tram station. Breakfast was good, with a variety of food to suit all tastes. The staff were all friendly and polite. A special mention of one of their excellent receptionists, Galiffe, who went above and beyond to help us when we ran into difficulties (not with the hotel). He worked on our behalf to resolve issues and he certainly was the high point of our hotel experience. He deserves to be promoted!
Stayed in August 2024
Reviewed: 18 August 2024
Wingate73
United KingdomPoor facility
Central place and staff friendly
Stayed in August 2024
Reviewed: 12 August 2024
Virginia
United KingdomCentral clean comfortable
Stayed in August 2024
Reviewed: 11 August 2024
Javiera
ChileThe room was too small.
The shower was our favorite part of the property.
Stayed in August 2024
Reviewed: 5 August 2024
Peyman
NetherlandsThe TV in the room isn't a smart TV, so if you enjoy YouTube or other streaming services, consider bringing a streaming device or an HDMI cable to connect your laptop.
Great location, exceptionally clean, and friendly staff.
Stayed in August 2024
Reviewed: 3 August 2024
Tracey
AustraliaLocation was fabulous
Stayed in August 2024
Reviewed: 2 August 2024
Harry
United Kingdomannex building
great location
Stayed in August 2024
Reviewed: 31 July 2024
Elyas
SpainThe restaurant and bar did not have a microwave to heat a small meal
Easy access to public transportation and free public transportation
Stayed in July 2024
Reviewed: 30 July 2024
__joanna___
BelgiumUnfortunately, my stay at the hotel had several drawbacks. The pillows were hard and uncomfortable, making it difficult to get a good night's rest. The bathroom was not thoroughly cleaned, with dust on the radiator where my towels were placed. Additionally, there were noticeable stains on the ceiling from ventilation leaks. The absence of a larger mirror in the room was also inconvenient. Lastly, the hotel staff I encountered lacked energy and did not leave a positive first impression.
The room included two complimentary bottles of water in the fridge and featured both exterior blinds and interior curtains, ensuring a restful sleep. My request for a quiet room was fulfilled, which I greatly appreciated. Additionally, the room had a detailed guide with information about the hotel, the local area, and even spine exercises, which was a wonderful bonus.
Stayed in July 2024
Reviewed: 29 July 2024
Eleni
BelgiumThe friendly staff, the feeling I was at home
Stayed in June 2024
Reviewed: 23 July 2024
Ellen
United StatesAirco was not working during both nights but at 08:00am it seemed to switch on automatically… reception staff gave us a free breakfast for the inconvenience.
Nice location
Stayed in July 2024
Reviewed: 19 July 2024
Andrew
United KingdomGreat location, friendly staff, nice breakfast. Easy to get to city centre/ airport
Stayed in July 2024
Reviewed: 16 July 2024
Gerardo
PeruThe above-mentioned comments
Very good location. The room was in general terms good, although somewhat small. And I found two failures: a light did not work, and to the the extent that I stayed at the hotel on a weekend, there was not a technician to repair it. Also, there was hand soad in the bathroom at the time I checked in.
Stayed in July 2024
Reviewed: 15 July 2024
Wendy
United KingdomGood value option - 20 minute bus ride from airport and similar to main sites - clean tidy - welcome at reception good and could store luggage - stayed in annexe which was fine - Luxembourg is expensive to visit and this provided relatively basic hotel accommodation which was clean and comfortable
Stayed in July 2024
Reviewed: 14 July 2024
Oliver
GermanySome damaged equipment in the room: The shower door did not close, the towel hook was wobbly, and the shower was mounted in such a bad way, that it was a bit hard to operate.
Good location, clean room and friendly staff.
Stayed in July 2024
Reviewed: 13 July 2024
Mark
United KingdomThe bar is not really a bar but there is a very good bar under the annex.
Location was spot on, easy walk to everywhere. The tram is just outside the front door. Rooms clean and comfortable and the shower was nice a powerful. Parking is free at night and at weekends. Breakfast was ample and the gym was all that is required for a stay.
Stayed in July 2024
Reviewed: 13 July 2024
Isabella
Netherlands-
Very good location, spacious room, we’d forgotten our wallet and they saved it for us immediately!
Stayed in July 2024
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