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  5. Reviews of Best Western Plus Grand Hotel Victor Hugo

Reviews of Best Western Plus Grand Hotel Victor Hugo 4 stars

Avenue Victor Hugo, 3-5, Limpertsberg, 1750 Luxembourg, Luxembourg

#36 of 62 hotels in Luxembourg

Guests' Choice

Review score

Based on 582 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Helpfully staff, clean and functional room, very strategic location next to a tramway stop

    Stayed in June 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Facilities are not like 4 star hotel. But you have all what you need for a short stay.

    Good location, very good breakfast.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    Comfortable room just outside the centre of Luxembourg
    • Leisure trip
    • People with friends
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Comfortable room for a reasonable price. Walking distance to the centre of the city.

    Stayed in May 2024

  • Reviewed: 9 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    It was a bit noisy and the ac wasn't working.

    The comfortable bed

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Soft bed

    Location ,good breakfast ,big room

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t serve dinner. Bar wasn’t stocked. Staff could have known more about attractions. Breakfast is not worth €18

    Staff were really friendly. Hotel was spotless. Decor was lovely. Really close to main square. Quiet area at night. Please of options for restaurants.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Good place to stay in Luxembourg City!
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Rooms on the street side are noisy, particularly on Mondays which are trash days. The trucks woke us up at six in the morning. It might have been nice to get a warning from the front desk crew.

    The location was great, within a short walk of downtown. Parking was close and free on the weekends.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very enjoyable, a good place to stay, conveniently near a tram stop.
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 5 nights

    Breakfast was not in my deal and paying separately I felt it was a little bit expensive at 18 euros. I did have breakfast on my first morning but decided not to have it on the following days.

    Shortly after I arrived I accidentally broke a drinking glass in my room. The receptionist was very helpful and personally vacuumed the floor to ensure that all the pieces had been removed.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was rather expensive, so we didn't take it - some of the restaurants nearby are explicitly breakfast places are probably a better option for casual travellers. There's also only typically one staffer on reception at any given time, and a lot of traffic going through, which can lead to fairly long waits for something as innocuous as checking out.

    Situated about a 15 minute walk from the center of Luxembourg, and right on the corner from an enormous parking lot with public transportation links all over the city (and country), Hotel Victor Hugo is a very good stay in the Capitol of the Grand Duchy, and I would definitely consider staying again. The parking lot is not free during the day - but is in evenings after 18:00 and on weekends. Remember to check for the Schoberfeuer, an annual festival in August in Luxembourg where the lot is converted into a fun fair (and obviously no parking is allowed). This aside, it's also a 10 min tram ride to the main station, meaning it's good for those there without a car, also. The rooms are big and clean, including the bathrooms and come with full shutters which effectively block the noise of the streets before. There are supermarkets, restaurants (including a famous local one) and other things all within walking distance. We didn't have time to check out the other facilities of the hotel but there are plenty.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower was very slippery. Breakfast is very sparse and expensive. Pillows are small and the beds not very comfortable. Bad accessibility.

    Location is great, right next to the Theater tram. Rooms are spacious and clean.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    location and breakfast

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great value for money - great location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Nothing - it was all good

    Great value for money - staff really nice - good location - quiet part of town - room was spotless & large - 3 mins from bus to & from airport & 5 min walk into city centre.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Group
    • Classic Double Room - Annex Building
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast, clean room, good service and location

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Pleasant hotel, good location, but not comfortable
    • Leisure trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 2 nights

    The bed is small, only one pillow, not comfortable at all and no air-con ( there was only a weird fan in the wall )

    location is great, close of bars and restaurants. Breakfast is delicious, great value

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Room was small and EXTREMELY hot when we arrived due to air conditioning/electricity not working without the room keycard. The airconditioning wasn't able to cool the room but we managed by opening the window. Breakfast coffee was bad machine coffee.

    Very clean looking hotel. Staff was friendly. Vanity kit was nice (included needle and string which seems to be uncommon these days). Breakfast was great.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    The desk lamp is not working.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    My No. 1 choice when having a night out @ the theater in Luxembourg
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s my third stay here. It could me more often as I book it every time I have a theater night with my husband ( we live in Metz but we appreciate more the cultural offer of Luxembourg city). I book it every time I can have a room at 180 euros a night. It’s a bit pricy ( and there is no breakfast included) but it’s our no. 1 option when the price allows it ! The receptionist is a darling . My husband was late so she helped me with a corset top! I recommend it !

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Relax
    • Leisure trip
    • Solo traveller
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    A bit old fashioned

    Good location, close to the theatre and public transport

    Stayed in March 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Good location. Friendly staff. Public Parking available close to hotel.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Single Room - Annex Building
    • Stayed 1 night
    • Submitted via mobile

    Great

    Good central location

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Central location but rooms need modernisation
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All rooms of a whole floor are cleaned at the same time. All doors are open even though all personal belongings are still in the room. The cleaning time is between 11:00 am and 03:00 pm so you do not have access to your room each day during that time. The furniture of the room was very old and some things were broken. The AC had been fixed with tape on the ceiling which is located right above your head while sleeping.

    The room was very clean and the location is very good positioned. Tram and Bus stops are very close. The city centre is in reachable distance by food.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Floors were a bit cold

    Beds were nice

    Stayed in March 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room - Annex Building
    • Stayed 2 nights

    Wifi was not functional during our stay. We have asked twice for solutions but it could not be fixed.

    Good location and quiet room.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Good hotel in Luxembourg
    • Leisure trip
    • Family with young children
    • Classic Double Room - Annex Building
    • Stayed 3 nights

    Good location, well connected with bus and trams to the airport and to the centre (public transport is free as well). The centre can be reached walking as well and it's a very nice walk. The room was big, clean, comfortable. The bathroom was ok too, the bed was comfortable. I haven't tried the breakfast. There are a few restaurants and cafe' nearby, I liked the Japanese restaurant just on the opposite side of the road. I'd say that it's a good hotel, would recommend.

    Stayed in April 2024

Showing 1 – 25

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