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Reviews of Heaven Seven Kandy 4 stars

8/25, Sangaraja Mawatha, 20000 Kandy, Sri Lanka

#125 of 239 hotels in Kandy

Guests' Choice

Review score

Based on 131 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 13 November 2024

    9.0
    Great, comfortable, clean
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The balcony door was quite hard to open and no chairs on the balcony.

    Very clean, comfortable bed and nice bathroom with hot shower. A short walk to town, although up a hill. Staff were friendly and helpful.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was too soft for our liking

    Nice wiev, good food and friendly staff

    Stayed in November 2024

  • Reviewed: 8 November 2024

    8.0
    Great experience with wonderful team
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff , location snd value for money were excellent

    Stayed in November 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good

    Stayed in September 2024

  • Reviewed: 29 August 2024

    8.0
    Great location with wonderful views and good food
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room cleaning staff was a bit of a disappointment on the first day as an old bed sheet was laid on one of the rooms we occupied. However, the problem was quickly rectified with clean sheets by the helpful manager.

    The staff were friendly. The manager was great and the restaurant staff were so helpful and kind. The food was also very good. Good selection of Sri lankan and Western menu for breakfast and dinner. The location is amazing with wonderful views of Kandy Lake.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    It was a great stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    - it's not far from center of Kandy but to get to the hotel there is a streep road without enough lights - No lift access

    - The bedroom was nice and comfortable - The bathroom, had enough space and the shower had hot water - Wifi working well

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    A good quality hotel in a top location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The location was excellent, fantastic views over Kandy lake. The rooms were well appointed and finished well. We had two rooms, one with a large balcony at the front which was lovely and a smaller room at the back of the property. This one was my favourite! It had beautiful plaster work on the walls, a real surprise.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Overall it was a nice stay. A beautiful view and the location is great.
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We gave them our key to clean the room but they didn’t they just put some new nescafe sachets and that’s it

    The view of Kandy lake is the best thing in the hotel but it’s up hill and very steep. Also the room was spacious and the staff was helpful as much as they could.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    - The double-size bed was actually 2 single mattresses, so in the middle it's uncomfortable to sleep on. - The receptionist wasn't much helpful as in guiding us what to see in Kandy city

    - The hotel's position was good, 5min walk from the lake, 10min from the centre's mall. But the road is very sloped and not ideal for tuktuks to climb up. - The hotel was clean - Nice panoramic view from balconies and restaurant

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit outdated by effective

    Location and kind stuff

    Stayed in July 2024

  • Reviewed: 24 July 2024

    7.0
    The stay was pleasant and calm with the breathtaking view of lakeside and Dalada maligai
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The road to the hotel was confusing and google maps rerouted twice.

    They only have 1 room with the full lake side view of the kandy, which was amazing to have for ourself

    Stayed in July 2024

  • Reviewed: 26 June 2024

    8.0
    Lovely hotel in great location
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel itself is not noisy but Sri Lanka is a noisy place. If you are sensitive to noise, this is a good place to stay as it's away from the main streets. But wildlife and road noise can be heard so bring a sound machine or ear plugs. I would give this advice for every hotel in Sri Lanka!

    Beautiful view from the hotel overlooking the lake. Comfortable beds. A few minutes walk from the centre of town but in quiet location.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wash room condition should be little bit improved, and attractive.

    Hospitality, furniture, view of the outside, service, friendly staff, facilities were good enough

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Hotel View, breakfast, and Room

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Good location of the property, good food and nice staff.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Strange odor in the bathroom. Possibly a drainage issue.

    Good location, on the top of the hill, over looking the lake and the entire city. Nice view. Big bedroom, big double beds were provided. Banana plants right outside. Chef, wait staff and hosts were nice. Food was good. Walkable distance to the temple although there is a climb.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Nice room, could be a bit cleaner, great view from the balcony. just a few minutes walk from the lake (but up the hill, so consider tuk-tuk).

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Pleasant stay with view of sacred tooth temple and beautiful lake
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Cleanliness can be improved, noticed cobwebs in the shower area.

    The service and staff are exceptionally good and welcoming - especially Mr. Insar Mohothar. They served authentic sri lankan food in buffet. I did not book the lake view room which I regret, but the stay was pretty comfortable. In case you are are planning to stay here go for the lake view it promises a magnificent view of lake view and Tooth temple.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Rooms were comfortable and clean. Stay was comfortable.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Food was not great. Coffee was not served hot.

    The view over the Kandy Lake was exceptional.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Pleasant enough stay, but expect to be woken at dawn by a brass band each morning
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The school nearby started up band practice at 5am every day and woke me each morning. Pretty annoying, even if not the hotel’s fault. Wasn’t particularly inspired to eat in the restaurant, but it might have been okay. Annoyed me on checkout that I had to explain, wrangle and argue over paying the dry cleaning bill on card (as agreed a day previous) as part of the overall tab - which was processed on card.

    Good location, decent value, pleasant enough

    Stayed in March 2024

  • Reviewed: 28 April 2024

    7.0
    My stay at Heaven Seven Kandy was every thing I need
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location

    Excellent service.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    7.0
    Decent stay, nice location, views, nothing extra-ordinary.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    From our room on the first floor we didn't have much of a view, even though we had a balcony/terrace for which we were charged extra. The lunch we had ordered was very very average.

    The view from the property was very good. The double room was small but sufficient. The staff was very nice and welcoming. One of them even helped us out personally when we didn't find a taxi.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We didnt see any measurement against mosquitos. Some rooms face a wall and are very dark

    Views from balcony are unbeatable. It has a nice decoration and its clean. Staff was helpful. Walk uphill from city center wasnt a problem at all for us. Water kettle available in the room.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Overall we enjoyed it
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My evening meal wasn’t great, I asked for egg Koffu and had to send it back twice as was undercooked and too salty. The chef was accommodating however and remade it for me. Although the final version still was a bit undercooked. The Sri Lanka breakfast was really good though.

    Amazing view across Kandy Lake from my balcony. Beautiful room.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Excellent location with all required facilities.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    N/A

    Excellent view, nice food and supporting staff.

    Stayed in March 2024

Showing 1 – 25

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