The hotel is separate from, but somewhat connected to an upmarket mall. It takes a little orientation to learn how to access the mall using the hotel elevators.

This hotel goes above and beyond to provide guests with a very satisfying experience. Their staff are super caring and supportive, the facilities are modern, and the breakfasts are among the best hotel breakfasts I have ever had.

Stayed in October 2024

Mixed up by the check-in staff. The room was including breakfast, but during check-in, I was told no breakfast and taken an advance on my credit card. Even with advance, I still have to pay cash, and after rechecking, breakfast was actually included in my booking . Big screw up, I would say.

Good breakfast, nice modern room

Stayed in October 2024

The view from my room and the terrace.

Stayed in October 2024

Everything was perfect!

We had an amazing stay! The staff surprised us with an ocean view room upgrade - what a treat! The breakfast buffet was delicious, and Tipzy Hours were so much fun. But what really made our stay special was the warm and friendly service. Everyone made us feel so welcome! Can't wait to come back.

Stayed in September 2024

The music in the hotel was too loud and tiring. 'Clubby" music was playing at 8am. Seating at the restaurant is quite tight.

Comfortable, clean, good location, pleasant and accommodating staff.

Stayed in August 2024

I liked the fact that the hotel gave a rejuvenating experience at the heart of the city. The staff was exceptionally trained. Malith at the guest relations desk was very helpful and at my assistance. He is well trained and resourceful making the guest experience brilliant. He is an asset to the hotel. Hashan from sales and marketing was also adept at showcasing all facilities at the hotel. Overall great place to stay if you need to relax and detox at the heart of the city.

Stayed in August 2024

Over the expectations

Stayed in July 2024

Presen e of open wardrobe in the bathroom.

Excellent location, delectable breakfast dishes. Overall excptional comfort and coridal staff. Duty chefs were very accomodating. Chef Andre and chef Sanjeewa were great .

Stayed in July 2024

Staff was a bit unorganized when we had diner buffet asking for payment and checked triple but we already payed at reception which wasn’t in the system.

Directly in the city with pool and gym. Nice and cheap diner buffet. Free parking.

Stayed in July 2024

Superb

Stayed in June 2024

Really slow service outside on terrace to get drinks despite telling the staff that we were going outside and would like a drink, then no sign of a bill or any interest in bringing one much later. This was, however an odd exception in otherwise excellent service.

Modern, clean, well equipped rooms. Smart bar restaurant area. Very friendly and helpful staff.

Stayed in July 2024

No spa

Location , cleanliness and service

Stayed in June 2024

I was a bit annoyed at check in that the receptionist ticked a box on the check in form. I later realised I had been signed up for their rewards club and started to receive a lot of spam emails. I think she should have asked if I wanted to join rather than ticking the form for me without asking. This seemed unprofessional. The bathroom has an odd design. It is open to the rest of the room. The doors can be closed but there isn’t a separate door for the toilet. Consequently you cannot use the wardrobe, which is located in the bathroom, because the clothes would get damp. There could be more vegan options in the buffet and on the dinner menu.

The location was excellent for seeing the city. The buffet breakfast was delicious. We ate dinner at the hotel one evening and the food was nice but had to be discussed with the chef because there were limited vegan options on the menu. It was great that the chef was able to discuss this with us and adapt dishes. The rooms are very modern, clean, and the bed is comfortable. We used Uber around the city/airport/stations etc and there were always cars/tuks within 1 minute of the hotel.

Stayed in June 2024

The breakfast buffet was rather poor and they definitely need a new pastry chef.

Great location and friendly staff

Stayed in May 2024

No complaints

All good, however will be good if they add more options for vegetarians otherwise everything is excellent

Stayed in May 2024

NA

Conveniences

Stayed in March 2024

Amazing place to stay! Highly recommend,

Stayed in April 2024

Nothing. I had an excellent stay.

The location of this hotel is the key as this is right in the heart of the city and has access to the mall next door. Autos and cabs are easily available via the pick me app and everything is in the vicinity. The rooms and the amenities were excellent. Breakfast was elaborate and good quality. The staff (specially the front office manager, their head Chef and others) were very kind and courteous

Stayed in April 2024

The taxes are expensive

The staff is friendly and nice

Stayed in April 2024

the beakfast was fantastic. we had an unforgettable time. the pool and gym was very good for me.

Stayed in April 2024

New and clean building.

Stayed in March 2024

Bathroom wasn't that great, Shower Water pressure was poor and the Hot Water was intermittent.

Location, Conveniently connected to the City Centre Mall. New Hotel. Room service Menu was quite good

Stayed in March 2024

Reception is on 9th floor 😇

Location , room , lobby , staff

Stayed in February 2024

None

Clean hotel, the staff very nice and very attentive and polite and kind There is a lady at the reception was really amazing, I wanna tell her thank you for your hospitality and your service The lady was very professional and she knows what she’s doing at the reception (I forgot her name I am sorry) The hotel very close to the city and easy access to the Mall The GYM open for 24/7

Stayed in March 2024