Central aircon that cannot control the temperature and the old carpet that needs to be replaced

The housekeeping staffs tidy and clean the room meticulously.

Stayed in June 2024

Didn't offer water the first day, and if you need to keep your luggages in hotel, you need to pay, unbelievable and unacceptable.

Location is so convenience, just 100 meter away from Subway. shopping in meyoung dong is good.

Stayed in May 2024

The room smelled like cigarettes and there were no amenities at all. Overall disappointing for the price.

Stayed in May 2024

A Little bit old... but still decent.

Location is great! No need to worry about raining. Direct connection to subway.

Stayed in May 2024

We stayed in a family suite but the AC was set to 26 degree (central control so we coundn't adjust) when the temperature outside was 27, it was uncomfortable! When we asked at the reception desk, they lent us a fan and suggested we could open our windows. Our room was on the 14th floor where windows opened inward for an inch for safty reason, we guessed, so we didn't feel a bleeze but had busy traffic noise came through instead. None of us slept well that night and all woke up in sweat.

Excellent location! We could see the N Seoul Tower directly from our room and Myeongdong shopping street is right in front of the hotel. Also there are plenty of lockers to keep our bags after check out and parking space was free of charge.

Stayed in April 2024

Close to train station and bus station Spacious room

Stayed in April 2024

Very small restroom, and the size of the room is also small but okay.

The location is great also goes to a view these are the BIGGEST PLUSES. The staff are good. Also room is clean.

Stayed in April 2024

The toilet did not smell good. The whole 5 days it smelled bad. I wished I moved to another room.

Stayed in December 2023

Impolite staff and poor breakfast

Location is best

Stayed in January 2024

Room was cold ,we came during late night .There was no proper service and hospitality from the front desk .We were not served with towels and toileteries. Requested for change room but they still charge. Overall disaapointed

Stayed in December 2023

The hotel didn't provide any staff to assist in taking bags and instructions weren't provided about the hotel facilities such as that one of the access lifts is locked at 11 pm. Communication with hotel staff was difficult as they spoke little English. The facilities are old and need an upgrade. It's a very expensive hotel and services. were very limited.

The location was the best part of it. this hotel has the metro underground and airport bus within walking distance. The shopping center and night markets are very near.

Stayed in January 2024

There is no laundry service nor a self service laundry. We had to search for laundrette around the area, lugging our luggage of dirty clothes. Also, my daughter lost her soft toy, bought fm Japan. Left it on the bed daily(no issue), but on the 2nd last day, i guess as it was white in colour, it could have been dragged and caught up when they cleaning the bedsheets. We realised it as we were checking out. However when we ask, the reception staff rudely replied that they will check and email me. and after said they could not find it. Rudely ask me "what you want me to do?" After which i message again to ask, however no reply. It may be a small item but it is a souvenir item which we brought fm Japan prior to Seoul. Such a disappointing ending to my trip

Super convenient as the streets of Myeongdong is just literally right outside the hotel. As well as the train station. It is also well located to a lot of food area

Stayed in December 2023

In some ways, it’s outdated. Also the beds are firmer than desired.

The location is aces.

Stayed in December 2023

staff not clean our room properly

good location

Stayed in November 2023

Temperature settings were not working, we asked for a heater but it was ineffective. Hence the rooms were very cold during winter and our family suffered for 3 nights. The breakfast area was also very cold and many guests were wearing thick clothing during breakfast.

The staff are friendly, can speak English. The location is convenient, Myeongdong is very near the hotel.

Stayed in December 2023

Spacious room

Stayed in November 2023

Towels are old

Stayed in October 2023

Do not expect much from the hospitality service and complete facility desperately needs an upgrade. But it is located is at the entrance to Myeong-Dong Walking Street and next to metro line. You cant find better location if you are in for some serious shopping and street eating experiance.

Stayed in October 2023

Couldn't have the room till 3pm :-( We.travelled all.night without sleep and were just exhausted when we arrived at the hotel at 10am...that was a looooong wait. Also, No breakfast available in hotel and no teabags in the bedrooms

Super location, nice rooms and clean

Stayed in August 2023

I must say the staff at the front desk were not very nice except for one. Most of the staff do not greet you they are busy on their phones, fixing their hair and makeup and look frustrated you have interrupted them when you need assistance. On my occasion I wanted an early check in and was more than willing to pay for it, both men were frustrated at my request, one assisted me eventually while the other didn’t even look up but sighed under his breath. Once I checked in I avoided the front desk by exiting at the other lift.

Location was perfect!

Stayed in October 2023

Strict solid ONLY 3pm check in. Work being done bottom 3 floors.

Good location, reasonable price compared to others.

Stayed in October 2023

I think the check in time is pretty late 15.00 and check out time is too early 11.00

Location

Stayed in October 2023

no reminder of breakfast

excellent location

Stayed in September 2023

smell

location

Stayed in August 2023