nothing

Perfect location for a Namsan walk. Second year in a row that we came here for the last weekend of April to enjoy a spring walk in between the flowers. The walking bridge that allows you to cross from the hotel directly to the park is very. nice and makes you forget how busy the traffic can be. This year we also walked down to the iconic Leeum museum to complete a perfect weekend. As for the hotel itself…world class and the only reason for not scoring it a 10/10 is because of the awkward parking situation…no physical connection to the hotel itself.

Stayed in May 2022

Pricey, but we can't complain.

Have been to the lounge before but it's first time staying. Expected a very small room but it was more than adequate. The view was fantastic, the room decoration and furniture were of top quality. A short walk to Gyungridan-gil with a lot of cafés, bars and restaurants. Breakfast was excellent!!!

Stayed in November 2021

Noise from the another room

Great cleaniness

Stayed in January 2022

Room is rather small and crampedand bathroom particular so

Great location overlooking the river and panoramic views across southern Seoul

Stayed in December 2021

Uncooked potatoes and meatballs. No green vegetables available for omelette. Hostess was rude. Suite wasn’t as good as many other 5 star hotels.

Night light view much prettier than unattractive daytime sight of city Seoul.

Stayed in September 2021

The prices of breakfast and sauna usage is way too expensive.

Loved the view and the comfort of the hotel.

Stayed in May 2024

Staff spoke limited English, room wasn’t properly cleaned and organized (they never made the baby cot bed for example). Most restaurants do not accept kids which we only found out there. Very expensive for what it delivers.

Great view and restaurants

Stayed in May 2024

The food took forever to arrive in the café in the lobby. It’s also quite pricy for what it is.

Amazing location with beautiful views on Namsan hill. The rooms are comfortable. The breakfast is ace. The pools are great. The service is good.

Stayed in May 2024

The hotel is on the hills and it took us a bit longer time to get to the hotel.

The facility was really nice and clean, the view was excellent.

Stayed in April 2024

Walking uphill may be a challenge for people with limited mobility. But there is no problem with ordering a taxi, there is a bus stop nearby.

Great care for guests at every step. Beautiful view from the window of Namsan Tower. The hotel is in a quiet area, although close to bars serving local dishes.

Stayed in April 2024

The room was cold and even after the reporting nothing changed, pictures on web are different from the reality, the price is too much compare to the comfort.

The staff is very kind

Stayed in March 2024

Loved it-service was excellent and it was incredibly comfortable. I loved the view from my room. I would stay here again.

Stayed in February 2024

Nothing, it was fabulous

Amazing view from the river view room, helpful staff... very professional, very respectful.

Stayed in March 2024

To pay for seating despite the fact that complimentary drinks were given. To use the pool one has to have a swimming cap. Swimming cap has to be bought not complimentary if one doesn’t have it. No free shuttle service to the end of the slope which is a good 20minutes walk. There’s no shuttle from airport to hotel as well.

Staff very pleasant and helpful

Stayed in January 2024

Bed , bed . Bed. They need to change the bed its kinda dated. 720 the mattress are sagging. I felt the pain in my lumbar area after 3 nights of stay . I moved to sofa bed much better but it’s to hard . No bidet. Positive side magnificent view on both sides, river view and namsan view.

Location

Stayed in January 2024

This was the wrong type of property for me personally. It’s also just very busy. I was not expecting to have to wait in line or buy food or drink just to sit in some of the lobby. Of course the views were amazing! And the staff super helpful. It’s also very scented in the lobby hotel which is hard for people with chemical sensitivities.

This was the wrong type of property and location for the nature of my visit.

Stayed in November 2023

Phenomenal hotel in a great location with comfortable, well designed rooms and polite, attentive staff. The Gallery is a great place to relax and have a light meal with a view overlooking the city. Breakfast is superb. The hotel is located next to Namsan Park with a direct connection, so you can go for a walk and pretend you aren't in the world's 3rd largest city.

Stayed in December 2023

We're not thrilled with nearby Itaewon, but Namsan is the best. And there are plenty of great restaurants in other gus nearby.

Best views in the city. Wonderful, polite and professional staff.

Stayed in November 2023

Nothing I didn’t like.

Absolutely amazing view of Namsan Tower. Was a wonderful finish for our South Korea trip. Delicious food at the hotel’s restaurant and beautiful room with a window view of Namsan Tower was just a dream come true.

Stayed in September 2023

difficult to get to

View, quiet

Stayed in November 2023

Hard to get to when walking from the subway

Amenities, room design and features, staff's friendliness and helpfulness, dining option with live music, aiport shuttle bus service

Stayed in October 2023

Excellent hotel. No complaints. The view was great, staff are very friendly and very comfy beds!

Stayed in August 2023

The bed. My kids twin beds were super soft. Ours however, solid as a rock. Felt like I was sleeping on a piece of wood. We called this place 5 star hotel, 1 star bed. What on earth people? I would like a decent nights sleep for the price we are paying to stay there. Also the public transport connections are not great. You can ride a bus down to the subway station which you wouldn't want to walk to. But didn't discover the bus service until too late. So we used our car rental which you can park in their lot for a fee. The parking machine is a joke however. Even after telling them our plate number and how many days we were staying in the lot it kept giving us stupid high price to pay. Someone needs to explain whats going on there. We also didn't use the food services. Again, too expensive. I mean it looked like the Seoul elite came here for dinner so kudo's to the hotel I guess thats who they are trying to attract. Some simple room service breakfast options might be nice for the rest of us peasants LOL.

The views! The feeling of elevated service. This hotel does this total with class and style. They take care of their guests. The location is stunning. Right at the bottom of Namsan and close to the botanical garden which is worth a walk over to in the evening. We hiked up to the tower from those gardens (following the trail up the mountain) and it was strenuous but we did it even in the heat. Take water. Also walk to Locos, an amazing BBQ restaurant (western style BBQ) just a few minutes walk. It is amazing, the service was great and so close to the hotel.

Stayed in August 2023

Even after the check in time, 3pm, they have no room available. In room restroom, the sink was dirty, far below expectations.

Best location in Seoul, easy to park a car

Stayed in September 2023

I paid for a mountain view room and I got a room with no good view. Made no sense and it was facing literally nothing. I had more expectations and the room was small. I can pay the same about in tokyo and get a 5 star room.

The staff was really nice and caring. The pool was nice as well.

Stayed in September 2023