They charge for toothbrushes, very odd considering you’re paying premium prices. A bit cheap.

Stayed in June 2024

Pricey

Great location. Fantastic breakfast

Stayed in May 2024

Everything. Staff comfort breakfast fitness center is the best in the world

Stayed in May 2024

Staff was attentive and responsive. Basement offerings were convenient. Room was spacious and clean. Location was great -- so glad it was not in the heart of an area overrun by tourists, like Myeongdong. Because it was near government area, it felt like authentic life of the city. The only dissapointment was that the garden terrace was never open.

Stayed in June 2024

The hotel in common with other Japanese hotels likes to take deposits (rather than guarantees) that they refund once the bill has been paid. This means that foreigners get charged three lots of exchange. It would be better if they set themselves up to accept a credit card guarantee rather than demand a deposit. It would be simpler all round. There is some background rail noise from the railway station.

The bedroom was huge, well equipped and unlike some Japanese hotels we were able to unpack! The washing (we were part way through a month’s travelling) took just two hours. This hotel is walking distance to Tokyo’s main station and the Ginza shopping and restaurant district. The staff were very helpful and even helped us with our Bullet Train tickets to Kanazawa.

Stayed in May 2024

The room is gorgeous and very comfortable. The location is convenient, close to tourist sites and fantastic restaurants. This is our favorite place to stay in Seoul.

Stayed in June 2024

Staff impoliteness at the reception, and other services.

Cleanliness, location, and versatile food menu.

Stayed in May 2024

Nothing.

Everything.

Stayed in May 2024

Amazingly clean and beautifully decorated and smelt delicious

Stayed in April 2024

The location was good, the room and food in the hotel was fantastic!

Stayed in May 2024

Nothing, only positive things to say.

The Hotel is simply world class. As frequent traveler of 5 star luxury hotels across the world, I can only say this hotel is up there with the best. The staff are amazing, Facilities are great and the whole feel about the hotel is spot on.

Stayed in May 2024

Nothing

Everything, fantastic hotel and the kindest staff. Very professional, helpful and friendly, amazing breakfast as well!

Stayed in May 2024

Nothing

Everything was excellent! The location was accessible but not in a crowded area. The room was well-appointed and very comfortable. We dined at Boccalino, Maru, and Akira Beck and had breakfast at the Marketplace and each restaurant offered distinct, very tasty, and well-crafted dishes. The masseuses at the spa were very good. The gym was well-equipped. Most importantly, all the staff were courteous, friendly, and went out of their way to be helpful from booking our stay to our departure.

Stayed in April 2024

Spacious room with great views of the city. Comfortable bed and great service. We felt well looked after.

Stayed in April 2024

Hotel staff was very friendly and helpful. It was also in a good location to many attractions we visited.

Stayed in April 2024

Lack of English skills on the staff, made it very difficult to communicate

All around excellent on all aspects

Stayed in April 2024

N/A

Excellent property, facilities and exceptional staff, well located

Stayed in April 2024

High level quality.

Stayed in April 2024

There is no variety of Hala food

The location and staff was friendly

Stayed in March 2024

Nothing

It was our second stay at Four Seasons’ in Seoul and it was just amazing. Everything was outstanding : the welcome, service, desk, concierge , room, location.. a real 5 star experience

Stayed in February 2024

Expensive meals

Location and room

Stayed in December 2023

Food was okay but expensive for the quality

Breakfast. French toast

Stayed in February 2024

None.

Overall, my family and I enjoyed our stay in Four Seasons during the Christmas/ New Year holidays. The location was walking distance to where the NYC was held and although it was expected for a lot of visitors to come to the hotel due to the season, all the staff were very attentive to everyone's needs. Requests came at a very acceptable turn around time, rooms and common areas were squeaky clean, the "little personal touches" before bed time were well- thought off. I would definitely recommend this hotel and go back there again.

Stayed in January 2024

Akita back x-mas dinner was worst part of our journey . Actually one of the worst dinners we ever had in our lives . X-mas menu was around 140 dollars per person and was including a lot of interesting dishes like : truffle pizza , one of the worst sushi ever , really good fish and really bad meat . We will never go there again . The good side is stuff . Respect to them - they are really good people .

Enjoyed every second

Stayed in December 2023