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Reviews of RIVA Hotel SHV 4 stars

Phum 1, Sangkat 3, Sihanoukville, Cambodia

#5 of 66 hotels in Sihanoukville

Guests' Choice

Review score

Based on 127 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    7.8

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 3 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Sihanoukvill itself is a horrible place, dirty, noisy, lots of unfinished projects...so the hotel was great, but situated in such an ugly city...go to Sihanoukvill only if you have to, and if you do, definitely choose this hotel

    Very high class hotel, very good value for money, friendly and helpful staff, incredible pool on the 10th. Floor!

    Stayed in October 2024

  • Reviewed: 29 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    No bar service around the pool during the day.

    Bed was comfy pool was amazing.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely great hotel. Clean, nice, comfortable. If you need to be in Sihanoukville it’s a great choice. The city itself is (in my opinion) not worth visiting but that has nothing to do with the hotel itself being great.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    The WiFi wasn’t good at all in the room, working from my laptop was impossible as the power surges kept going down and the wifi was impossible unless you sat on 1 side of the room temporarily

    The breakfast was fantastic, good choice of food everyday. The pool was immaculate and so was the gym. Cleaners were friendly and so were the reception staff - nothing was too much.

    Stayed in October 2024

  • Reviewed: 3 October 2024

    10
    Overall good. A few areas that need improvement.
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    -Location needs work as the area around is not clean. -Breakfast area gets packed I had to share with another guest

    -Staff was friendly and professional. -Room exceeded all expectations.

    Stayed in October 2024

  • Reviewed: 22 September 2024

    9.0
    Enjoyable stay I will come again
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    New hotel still learning the ropes

    New spacious rooms, comfortable surroundings staff for lovely and helpful

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was very nice and the rooms were comfortable, clean and quiet. Everything worked properly and our room was spacious as well.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Nice place for a couple of nights
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooftop bar could be more happening

    Great pool, big rooms and great breakfast

    Stayed in September 2024

  • Reviewed: 5 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Value for money

    Stayed in June 2024

  • Reviewed: 5 July 2024

    9.0
    Value for money
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Great facilities

    Stayed in June 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet door in room 304 was damaged, maybe it could be repaired

    full very clean in the room

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    A nice facility, but had an unfortunate event
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    One member of my party (separate reservation) had their passport "stolen" -either kept by the front desk staff at check-in, or taken from the room. (A valuable passport as the person is Cambodian, but has a US passport.) This is more of an issue with this area of Cambodia (44 passports stolen in Shihanoukville in January 2024 alone) - but did leave a level of distrust with the hotel

    Overall a nice hotel with decent facilities. The pool is excellent, restaurant is decent, rooms were spacious

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Thank you!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights

    I don't normally write reviews, but this hotel was really amazing and I decided to write a few lines. New hotel, Great and Helpful staff, amazing pool on the top floor with a beautiful view of the sea and the city. I travel very often and this is one of the best hotels I have ever been to. I highly recommend it to everyone and will most certainly be back again! Thank you!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    I could hear the noise from outside in the night (people are playing volleyball opposite the hotel in the night).

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Brilliant pool and room
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Electric went out in afternoon a couple times and loft didn't work (think was due to local electricity cuts )

    Swimming pool and rooftop was really amazing .huge pool and nice gym Room was very big and comfortable

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Nice to stay here
    • Business trip
    • People with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like about the breakfast system

    All good

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    There was a bit weird smell in my friend’s room.

    It was new and clean. Very spacious rooms.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The food breakfast still not have so many choices

    I like the room size very big

    Stayed in February 2024

  • Reviewed: 4 January 2024

    10
    Cambodian owned and managed with a nice rooftop, big rooms and a beautiful nearby beach
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The coffee from the breakfast could be better :-)

    The Cambodian owned and managed hotel has very spacious rooms, a big balcony and a modern bathroom. It‘s worth staying here if you‘re traveling to the islands but want to make a stop on the way. The nearby beach (independence beach) is beautiful with some laid back local restaurants. I can also recommend the nice hotel rooftop and the Lab Salad there - amazing! Also the employees are very welcoming and giving their best to the typical Cambodian hospitality. If you want to know about the recent developments in Sihanoukville and some background stories of the hotel, don‘t hesitate to talk to the friendly managers. We would have loved to stay another night.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Nice new hotel in a bad location
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not nice area, surrounded by abandoned buildings, Chinatown vives

    Very new hotel, big room with bathtub and balcony, modern decoration, friendly staff, quiet, very nice fitness center

    Stayed in December 2023

  • Reviewed: 28 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel surrounding was not nice

    Breakfast was ok if you staying few days.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sihanoukville is a disappointment, the hotel is located in a construction site, buildings and rubbish around. There's nothing in the proximity for shopping, going out or exploring. The beach is not far but unfortunately we arrived too late to go there, so cannot comment. Overall, a great hotel in a bad place.

    Excellent hotel, very clean and spacious, has wonderful facilities: pool, steam sauna, bar etc. The staff are extraordinarily helpful and accommodating, they helped us with several enquiries. Beautiful, modern room that has everything you need. If you like to stay at the hotel, it's a great choice.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Very nice hotel, nice gym, very clean, staff very welcoming and available
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    - Breakfast not enough diversified for us / too heavy (but we know there are cultural experience, just need to be aware that it’s not the typical western breakfast you’ll find)

    - Big room - gym is quite nice - Breakfast is diverse but hot meals (cooked meat, rice, noodles…) to be excepted - Staff very nice and available - Cleanest pf the same price range hotels we made in Phnom Penh and Siem Reap

    Stayed in December 2023

Showing 1 – 25

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