Everything. Staff super friendly and helpful. Room clean, cozy, and beautiful. Bed really comfortable, almost like a cloud Location is excellent. Very close to metro station and to the market, and shopping streets. Full with restaurants and bars.

Stayed in September 2024

Nothing. This place was perfect for us.

Our stay here was amazing!! The staff were so welcoming and helpful, the location was fantastic and very quiet and safe. Walking distance to the markets and lots of local restaurants and cafes. The rooms were huge and very comfortable with a very modern bathroom and the best bed we slept on in Japan! We loved our stay here and would definitely book here again in our next stage.

Stayed in September 2024

Restaurants nearby not so great.

Nice comfortable room.

Stayed in September 2024

Everything was perfect, would highly recommend.

Stayed in September 2024

Excellent hotel. Very big rooms and modern bathroom. Close to train station to get around everywhere and to the city centre.

Stayed in August 2024

A little far from the subway station

The property is conveniently located in the heart of Kyoto and the area is serene and peaceful, really nice location

Stayed in August 2024

Nothing!

This is a wonderful hotel which I recommend without hesitation. The location in downtown Kyoto is perfect - lots of lovely backstreet restaurants nearby, easy walking distance to some of the sights and handy for the metro. The room was beautiful and spacious, tastefully decorated with excellent bathroom and air-con. A variety of free toiletries and fresh water every day were also very welcome. Staff were also very friendly and professional. I only wish we could have stayed longer.

Stayed in August 2024

Nothing

Very nice room, comfortable bed, staff perfectly staff - everything nice

Stayed in August 2024

Everything was perfect :) Believe the reviews - faultless.

Beautiful spacious rooms, comfortable bed, luxurious shower/bath and staff who went above and beyond. We enjoyed our stay so much we extended it twice as long as originally planned.

Stayed in August 2024

Everything was perfect. Amazing room, super clean. Great location and hospitality.

Stayed in July 2024

Nothing

From the moment I stepped in I felt comfortable and cared for. The staff are outstanding. They put thought into the details. Thank you.

Stayed in July 2024

Nothing. Everything was perfect. Some may complain that there was no breakfast but honestly there are plenty of eating options within just 5-10 min walking distance (we had fun trying out a few!). And you can make yourself tea or coffee in the room (good one), so it's easy to buy your own breakfast at a convenience store (there are a lot of them around the area, and one just 5 min walking distance away!) the day before and eat your breakfast in your room.

Fabulous! We saw multiple great reviews for this boutique hotel, which guided our choice and it went beyond our expectations. The location was perfect, it is very central and convenient, there are two different subway stations at 10 min walking distance or less, and bus stops as well. It is far enough from the more touristy shopping streets (so it is quiet and relaxing), and there are plenty of local restaurants, bars and even a local food supermarket not far. But it's also walking distance from the shopping streets and department stores. We loved the comfort and quietness of the room, and the friendliness and helpfulness of the staff. We booked the standard room and got upgraded to the deluxe (wedding anniversary!) and it was fantastic, so nice to have space in the room, even a small table and sofa, quite a luxury in Japan to have such a big room, beautifully decorated and super clean. Very happy with our stay, we will come again!

Stayed in July 2024

Very comfortable, pleasant hotel. Rooms were spacious and quiet. Nice local restaurants and bars near by.

Stayed in July 2024

Nothing

The room is beautiful and big, the bathroom are great and clean, the room was very clean. Close to everything you need, and all the attractions and sightseeing. Was a wonderful stay

Stayed in July 2024

No food options

Exceptional service. Highest standards for their room and staff.

Stayed in July 2024

We spend a few days here as part of our honeymoon and had an amazing time. The receptionist were super friendly and will go out of their way to help you. We got a free upgrade as it was our honeymoon and were greeted with a lovely bouquet of flowers, it instantly made our stay so much better. The shower room was an absolute highlight! Location is superb, everything in walkable distance. Thank you so much for a lovely time and making our stay so memorable. Much love, Craig & Yildiz

Stayed in June 2024

Nothing it was excellent

Small hotel that was extremely comfortable with big rooms. Very friendly staff

Stayed in June 2024

N/A

Everything was handled beautifully and nothing was any trouble. Keys were always handed back to reception so you didn’t have to take them with you during the day, and staff always remembered you when you came back. A very pleasant stay, I would stay here again

Stayed in May 2024

Nothing comes to mind..

The room was absolutely beautiful gorgeous linen and the size of the room was exceptional for Japanese standards. The staff were so helpful and kind I highly recommend it and I would return in a heartbeat. Should I come back to Japan?

Stayed in June 2024

The room had a key, not a card, that we had to leave at the reception. The silver lining was that there were always someone to receive and give the key.

The bathroom was amazing, with a bathtub and shower. The bed was really comfortable and the room was quite big. the location was pretty great, really quiet, close to restaurants and to the subway. The staff was really nice.

Stayed in June 2024

Very kind staff but English really bad so a lot of misunderstanding, but she tried

Totally amazing spacious room! Everything high tech, every detail in the room, wow wow wow

Stayed in June 2024

There was an issue where they accidentally over-billed by Equiv of 7 US dollars due do a Japanese tax. They apologized profusely and provided a refund in cash Japanese yen, which was fine! The next day, another staff member apologized and stated that the previous staff member shouldn't have done that & I needed to cancel the booking, rebook, return the cash the previous staff member gave, and they recharged my card with the extra 7 dollars added on to the bill. ..It was fine, but took up valuable time that was, truly, fairly ridiculous over ~ 7 US dollars.

Very amazing staff. Very friendly, outstanding smiles and service. Loved the location away from all the crazy tourist traffic. Quiet area. It was amazingly clean. Bed is heavenly and felt like sleeping on a cloud.

Stayed in May 2024

No breakfast is available at the hotel - the staff were able to recommend local options.

A fabulous hotel in easy walking distance to the city centre - close enough to walk, but far enough away from the tourist traps. It was fun exploring the local streets, and some great shops, bars and restaurants. The hotel is boutique and intimate, and the service is very personalised. A great little bar right next door. Rooms were spotless and massive (compared to Tokyo hotels!).

Stayed in May 2024

The staff are amazing. So so helpful! We loved our stay here. Convenient location and nice room with a good amount of space.

Stayed in May 2024