413-0032 Shizuoka, Atami, Baiencho 28-18, Japan
#3 of 55 hotels in Atami
Guests' ChoiceBased on 114 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.0
Facilities
9.4
Staff
9.6
Value for money
8.7
Free WiFi
9.7
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End of dialog contentReviewed: 19 September 2024
Kim
AustraliaNot that we didn't like it, but meals in a private "booth" was funny. Like being in a private box at the theatre.
Amazing view, especially at night. About as high up as you can get overlooking the town and the bay. Dinner and breakfast plentiful and good quality.
Stayed in September 2024
Reviewed: 14 September 2024
Tong
SingaporeNIL
The staff were very attentive and the service was top notch. The rooms were very comfortable and it has a good view over Atami. The bath in the open was a great touch and allow us to just laze around in the room. The meals were delicious and well presented. It was a memorable dining experience.
Stayed in September 2024
Reviewed: 9 September 2024
Rock
PhilippinesRoon was excellent and the food was great! Really enjoyed the whole experience here...
Stayed in September 2024
Reviewed: 19 August 2024
Ai
TaiwanThe Japanese-style hotel on the hillside in Atami offers stunning views. It's a different experience from the usual hotels by the seaside in Atami. Here, you can easily unwind and relieve the fatigue of travel. The staff is very friendly, and the meals included in the stay are delicious.
Stayed in July 2024
Reviewed: 1 August 2024
Shu
Hong KongIt is not easy to find.
The room has it's own hot spring bath
Stayed in June 2024
Reviewed: 24 May 2024
Michael
United StatesAmazing meal and beautiful private onsens!
Stayed in May 2024
Reviewed: 29 April 2024
Cindy
United StatesI really enjoyed all of it.
This place was beautiful. The food was exceptional, and the staff was very friendly and accommodating. They arranged pick up and drop off from the train which was very nice.
Stayed in April 2024
Reviewed: 17 April 2024
Johnston
United StatesNothing specific to note
The private onsen was so nice - took many baths throughout a single night stay. Also, both dinner and breakfast were absolutely amazing - the quality and presentation of the food were stunning. The service was fantastic as well!
Stayed in April 2024
Reviewed: 10 April 2024
Patrick
United StatesFantastic peaceful location in the hillside with magnificent Onsen & beautiful views of the town morning through evening. Great amenities such as tea coffee selection and comfortable accommodation. Dinner and breakfast were both magnificent in terms of presentation and quality of food. Truly memorable and exceptional. I’d highly recommend this place for a tranquil, traditional style Onsen stay.
Stayed in March 2024
Reviewed: 3 April 2024
Jose
MexicoNothing. Nada
Everything, amazing hotel! iTodo estuvo increíble!
Stayed in March 2024
Reviewed: 1 April 2024
Jonathan
United StatesNot a huge complaint at all but during our stay, the night shift staff spoke more English than the day shift staff. Not a huge issue because for the most part we understood each other. There were also 2-3 different types of yukata/casual wear they offered to us to wear during our stay but the intro booklet only explained how to wear a yukata. I wish there was more detail about the other outfits they provided about when to wear them or some history.
The staff were attentive and very helpful. They would call the room to inform us of meal times (breakfast/dinner) which would usually be a several course meal overlooking the view from a semi-private booth. They also arranged to pick us up from the nearest station as well as drop-off at the end of our stay.
Stayed in March 2024
Reviewed: 27 March 2024
Jessica
United StatesI’m the beginning when you arrive you are asked to schedule everything for your trip. this is helpful as they are extremely on time but they don’t give you a copy so you have to remember the exact times you put otherwise drivers may be waiting on you. I think it would be helpful if they provided a copy of it to you so you don’t feel rushed
scenic views, wonderful amenities, breakfast was delicious. onsen was spacious and great. impeccable service. the best place I’ve ever stayed
Stayed in March 2024
Reviewed: 23 February 2024
Qing
United StatesNothing.
Wonderful ryokan that matched all the expectations for traditional Japanese hospitality. Very efficient and kind staff. Great service but not in an overwhelming way. My mother and I both loved the onsen with the beautiful view of the ocean. (Bonus - it was fun to watch the trains coming and going through the train station from a distance at night, plus the pretty night view of the small city.) The breakfast was very delicious and beautiful. The owner dropped us off at Atami station when we left. Highly recommend this place.
Stayed in February 2024
Reviewed: 7 February 2024
Yu
ChinaAir conditioning is quite loud at night.
Great food, super helpful stuff, onsen is fantastic
Stayed in February 2024
Reviewed: 3 February 2024
Wing
Hong KongGreat view and great service😍😍
Stayed in February 2024
Reviewed: 25 January 2024
Kim
SingaporeSlow wifi
Clean and attentive to details
Stayed in January 2024
Reviewed: 15 December 2023
Yimin
TaiwanThe pillow could be softer, or at least offer some options for customers.
Meal is awesome, the facility inside the room is beyond expectation.
Stayed in December 2023
Reviewed: 6 December 2023
Hellen
United StatesThe private outdoor bath was my favorite part and the meals were worth the extra fee. Everything was absolutely amazing and healing. This was my first ryokan experience and I don’t think it could have been better.
Stayed in December 2023
Reviewed: 19 October 2023
Ashwin
AustraliaRooms were excellent and the breakfasts were beautiful. An authentic cultural experience
Stayed in September 2023
Reviewed: 26 September 2023
Prangtip
Thailandtoo many stairs since we stay on the 1st floor so 4 floors down from the lobby :)
the food were delicious and the room were very nice quiet and comfy.
Stayed in September 2023
Reviewed: 2 August 2023
Hai
New ZealandThe air condition was a bit noisy at night in my room. I would appreciate it if there is a public washing machine.
Stayed in August 2023
Reviewed: 31 July 2023
Yuen
Hong KongThe staff are very helpful and nice.
Stayed in July 2023
Reviewed: 18 July 2023
Cori
Hong KongOverall facilities are good, but noise when air conditioner is running.
Even relatively remote location, free pickup & drop off services are provided by Ryokan and you can enjoy nice view of Atami
Stayed in July 2023
Reviewed: 15 July 2023
Lelyn
United StatesThe taxi service is a bit limited, however taking a personal taxi isn’t expensive. If you end up needing it, they will estimate fair at about ¥1,300.
It was serene, the view was wonderful, yet private. The food and course was delicious. The staff is very nice and genuine.
Stayed in July 2023
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