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  5. Reviews of Marufukuro

Reviews of Marufukuro 5 stars

600-8126 Kyoto, Kyoto, Shimogyo-ku Kagiya cho 342, Japan

#11 of 664 hotels in Kyoto

Guests' Choice

Review score

Based on 123 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.7

  • Location

    8.9

  • Facilities

    9.8

  • Staff

    9.8

  • Value for money

    9.1

  • Free WiFi

    9.9

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Showing 1 – 25

  • Reviewed: 7 November 2024

    10
    Best sleep of our trip
    • Leisure trip
    • Couple
    • Superior King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 1 night
    • Submitted via mobile

    Marufukuro is a beautifully appointed hotel in a quiet neighbourhood of Kyoto. It is close to buses and subway stations and is about 20 mins walk from Kyoto main station so it is a very convenient location. The hotel is decorated with classic mid century modern furniture and has retained much of the original features of the Nintendo offices. We thoroughly enjoyed our time here, the guest only lounge is a relaxing space to spend an evening and the bed was the most comfortable of our entire trip. The rooms are very spacious compared to average Japanese hotel rooms. It is at a higher price point than we are usually comfortable with but as it was a special occasion for us we splashed out. Everything is luxurious and well considered, so the pricing does reflect the offering. There are snacks and beverages offered at no extra cost and various amenities available including complimentary access to a local onsen. Staff were a delight to deal with and were very helpful.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    10
    The best hotel of our trip to Japan
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 3 nights
    • Submitted via mobile

    The pillows would probably be the only complaint, but still managed to sleep. Just not the style I prefer.

    Easy walk from Kyoto station (10mins), quiet area but still has everything you need close by. Staff were amazing and friendly. The room was massive and so was the bed. The things included with your room, amazing!

    Stayed in October 2024

  • Reviewed: 25 October 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 4 nights
    • Submitted via mobile

    Fabulous staff, wonderful ammenities including snacks and drinks throughout the stay.

    Stayed in October 2024

  • Reviewed: 22 October 2024

    10
    Marafukuro was truly magical. A must visit for Nintendo fans!
    • Leisure trip
    • Solo traveller
    • Balcony King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 3 nights

    Everything about my stay at Marufukuro was exceptional. The staff was incredibly kind, the amenities were top-notch, the rooms were beautiful and my dinner at the hotel restaurant was one of the best meals of my entire trip to Kyoto. Not only would I absolutely stay here again, I've already recommended it to friends and family as well. The library, the bar, the snacks provided... everything was perfect! Thank you to the entire staff of Marafukuro for making my stay such a pleasant one and I look forward to visiting again one day! PS: If you're staying here, make sure to book one of the balcony rooms. The view was perfect to watch the sunrise and sunset!

    Stayed in September 2024

  • Reviewed: 11 October 2024

    10
    An exceptional hotel
    • Leisure trip
    • Couple
    • Superior King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    An absolutely stunning hotel with lovely staff, wonderful complimentary snacks and drinks, and a library and bar that is to die for. The food is some of the best I’ve ever eaten, I will be dreaming of the scrambled eggs and seaweed for years to come. The Nintendo connection is the cherry on top. Super.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    10
    highly recommended
    • Leisure trip
    • Couple
    • Balcony King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 2 nights
    • Submitted via mobile

    everything was great

    We have really enjoyed staying here. Outstanding experience. Small, but very cozy. Great attention to all the details. Not only for Nintendo fans, but in general a great taste of an japanese art deco era. They have complimentary very good selection of drinks. Nice breakfast. And the most importantly, the outstanding welcoming, charmfull and helpful staff. Also all stuff speaks fluently english.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 6 nights
    • Submitted via mobile

    Absolutely everything. The library, the restaurant, the rooms. It was THE best hotel I ever had the pleasure of staying.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Best place to stay in Kyoto!
    • Leisure trip
    • Family with young children
    • Balcony King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 1 night
    • Submitted via mobile

    I didn't like that it didn't have an elevator.

    The hotel was extremely amazing and the location is the perfect distance to any Kyoto attractions. The front desk staff are so courteous, informative, and very professional. Lastly the Japanese breakfast was outstanding! Thank you all for the perfect stay!

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    I must to say the hotel staff are very polite and helpful. After I check out, I lost my wallet in taxi, one of the hotel
    • Leisure trip
    • Couple
    • Superior King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 1 night
    • Submitted via mobile

    I really enjoyed the hotel atmosphere. The hotel was the Japanese company. Nowadays it renovated as a unique and historical hotel. I hope I can come back again one day.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    10
    Exceptional
    • Family with young children
    • Junior Suite with Lounge Access - Former Nintendo Headquarter
    • Stayed 1 night
    • Submitted via mobile

    none

    a wonderful place with wonderful vib and wines, foods ...... sure will come again.

    Stayed in July 2024

  • Reviewed: 19 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 1 night
    • Submitted via mobile

    Great reception personnel, A combination of historic and modern in the interior, rooms are large and confortable. Perfect hotel.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    11/10 staff, hotel, and restaurant. Without question, the best hotel experience we've ever had!
    • Leisure trip
    • Couple
    • Superior King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 5 nights

    11/10 staff, hotel, and restaurant. Without question, the best hotel experience we've ever had!

    Stayed in August 2024

  • Reviewed: 15 July 2024

    10
    One of the best hotels I have ever stayed in, in the world & the best I stayed in, in Japan.
    • Leisure trip
    • Group
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 6 nights

    There is nothing we did not like about this place and con not talk highly enough about it. We are exited to stay here again on future visits to Japan.

    Marufukuro was by far my favourite accommodation in Japan from its location, closeness to transport options and attractions, hotel vibe, the way it has been decorated, staff, facilities, breakfast, bars & guest experiences. We met so many friendly interesting people staying there which just added to our great experience. We will definately be back to stay here.

    Stayed in June 2024

  • Reviewed: 11 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room with Lounge Access - designed by Tadao Ando
    • Stayed 3 nights

    Truly an exceptional property, in every way. Friendly, helpful and courteous staff. Luxury ambience and amenities. The property has lots of character and lovely design elements. Surely one of the best boutique hotels I have stayed in, ever in my life! Felt sad when it was time to check out 😊.

    Stayed in May 2024

  • Reviewed: 1 July 2024

    10
    A high end hotel with some nice Nintendo history attached, a very classy stay in Kyoto.
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 2 nights

    Large, luxurious rooms and bathrooms, and attentive staff. We went to simultaneously have a very luxurious experience while taking part in a bit of Nintendo history. It checked all the boxes.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Lounge Access - Former Nintendo Headquarter
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is somewhat limited as there are two set menus.

    Exceptional level of service. Also the list of available complementary things is exhausting. Expensive? Yes. Still good cost / quality ratio? Definitely yes.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Exceptional hospitality
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The history is well preserved in the building. We love the hotel location at the quieter part of Kyoto while easily accessible to the Keihan line. The service and care we received was outstanding.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    10
    Design, comfort and customer service excellence
    • Leisure trip
    • Group
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 3 nights
    • Submitted via mobile

    Everything, the design the comfort but most of all the staff. They were exceptional, recently stayed at Claridges in London, they are on the same level!

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Japanese hospitality at its best!
    • Leisure trip
    • Couple
    • Superior King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 2 nights

    Frankly, I couldn't fault anything

    Best stay experience ever! The staff took care of us so well, Japanese hospitality at it's best. Frankly, we have stayed at way more expensive hotels, but nothing came close to how we felt here. Top thinks to like about, 1) Great place with close proximity to Kamo river and pretty much everything interesting in Kyoto 2) Rooms are good sized and immaculate 3) Staff are well trained, speak English and well trained 4) Food, especially breakfast was absolute best! Please have it, especially Japanese one. 5) Nintendo library and make yourself a drink or a cocktail is mesmerising 6) Snacks and drinks if you feel peckish, pretty much anytime.

    Stayed in May 2024

  • Reviewed: 14 June 2024

    10
    Exceptional service
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 1 night
    • Submitted via mobile

    Loved the outstanding breakfast in the morning… Traditional Japanese.

    Stayed in May 2024

  • Reviewed: 12 June 2024

    9.0
    great location, staff and especially breakfast
    • Leisure trip
    • Couple
    • Balcony King Room with Lounge Access - Former Nintendo Headquarter
    • Stayed 2 nights
    • Submitted via mobile

    only minus- for the price the breakfast should be included.

    allround great stay, staff was super helpful and the provided bikes made it easy to explore kyoto.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Will come again and again
    • Leisure trip
    • Family with young children
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 2 nights
    • Submitted via mobile

    No

    Every details n service all the best!

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Spectacular
    • Leisure trip
    • Couple
    • Standard King Room with Lounge Access - designed by Tadao Ando
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great design, free minibar and late night snacks. Got upgraded to a suite room with just $100 and the suite room had everything!! It was so spacious and had washer/dryer so we could do laundry

    Stayed in May 2024

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Lounge Access - Former Nintendo Headquarter
    • Stayed 4 nights
    • Submitted via mobile

    The service, and the staff were amazing. The hotel is so gorgeous. It was the best hotel I've ever stayed in.

    Stayed in May 2024

Showing 1 – 25

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